New Lumo in da house!
#1006
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,895
#1007
Join Date: Jun 2022
Location: HAM
Programs: AY, Accor, Hilton - Gold
Posts: 376
#1008
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
New policy is you get vouchers when reaching the new tier immediately (as before), but no new set of vouchers, when the full year of that new tier starts (enhanced away). At the beginning of the NEXT tracking period, if enough tier points collected for renewal, new set of vouchers are provided (as before). This is purely based on info posted here. No official info on Finnair's website.
#1009
Join Date: Sep 2018
Programs: AY+ Lumo (LTG), LH SEN
Posts: 316
In all fairness, this was never an official perk. Finnair has treated the beginning of a newly earned status year the same way, they treated status renewals. That never really made sense, since it was always still the same status period that just has started early when you reached the tier. So, while it's sad, that this is gone, this one is not really an enhancement, rather a fix.
#1010
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,895
In all fairness, this was never an official perk. Finnair has treated the beginning of a newly earned status year the same way, they treated status renewals. That never really made sense, since it was always still the same status period that just has started early when you reached the tier. So, while it's sad, that this is gone, this one is not really an enhancement, rather a fix.
Fair warning that this is changing would have eased the blow to many but as allways finnair chose to sneak this in instead of letting us know. Many could have timed their status runs then accordingly...
Just my 2 cents...
Finnair has made alot of moves that I fear will bite them in the butt long term, not the best time to burn bridges IMO.
Time will show, but this definately was a sneaky way to do it even if it wasnt official...
An Established practice none the less
#1011
Join Date: Sep 2018
Programs: AY+ Lumo (LTG), LH SEN
Posts: 316
in all fairness something that has been like that for as long as I can remember being changed all of a sudden is a enhancement of the worst kind even if its not official, especially wheb it leaves members with vouchers e piring before their elite status does....
Fair warning that this is changing would have eased the blow to many but as allways finnair chose to sneak this in instead of letting us know. Many could have timed their status runs then accordingly...
Just my 2 cents...
Finnair has made alot of moves that I fear will bite them in the butt long term, not the best time to burn bridges IMO.
Time will show, but this definately was a sneaky way to do it even if it wasnt official...
An Established practice none the less
Fair warning that this is changing would have eased the blow to many but as allways finnair chose to sneak this in instead of letting us know. Many could have timed their status runs then accordingly...
Just my 2 cents...
Finnair has made alot of moves that I fear will bite them in the butt long term, not the best time to burn bridges IMO.
Time will show, but this definately was a sneaky way to do it even if it wasnt official...
An Established practice none the less
#1012
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,895
At a time like this with finnair in deep trouble they should instill loyalty to a fault, try to keep people flying on finnair IMO.
Sneaking in changes on people sucks!
#1013
Join Date: Feb 2001
Location: HEL
Programs: AY Plat Lumo, SK Gold
Posts: 948
The change will mostly affect members gaining a higher status, so members keeping their current status won't lose anything. Those will lose who purposely went down a tier and then quickly climbed back up, but they were playing the system.
#1014
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,043
Everything SHOULD be communicated, all chabges etc so they are NOT a suprise. Moves like this atleast for me destroy loyalty and trust
At a time like this with finnair in deep trouble they should instill loyalty to a fault, try to keep people flying on finnair IMO.
Sneaking in changes on people sucks!
At a time like this with finnair in deep trouble they should instill loyalty to a fault, try to keep people flying on finnair IMO.
Sneaking in changes on people sucks!
#1015
Join Date: Jun 2015
Posts: 170
#1016
Join Date: Sep 2016
Location: HEL
Programs: AY+ Platinum
Posts: 103
From the triple points campaign I bought my first ever real mileage run ticket: JFK-HEL-SIN-HEL-JFK (one night in SIN) in premium economy this October. Pricing was 1742 USD (around 1650 euros that time) and that would score 240 000 tier points. As my tracking period will reset October 1st, and with some other flights in that month + award point change I would make to the Lumo level already by end of October. That would be almost two years of Lumo life. I thought (and still think) this would be "the opportunity" to hit the Lumo level, but have also started to hesitate. Should I be just fine with Platinum level, as the Lumo has seen many enhancements recently? Well, I need to think about this and decide what to do. I wonder if any of you have similar "problem"? I think I could also change the name in the ticket with 400 euros, just wonder if one would then also receive those triple points?
#1017
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Platinum, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,131
in all fairness something that has been like that for as long as I can remember being changed all of a sudden is a enhancement of the worst kind even if its not official, especially wheb it leaves members with vouchers e piring before their elite status does....
Fair warning that this is changing would have eased the blow to many but as allways finnair chose to sneak this in instead of letting us know. Many could have timed their status runs then accordingly...
Just my 2 cents...
Finnair has made alot of moves that I fear will bite them in the butt long term, not the best time to burn bridges IMO.
Time will show, but this definately was a sneaky way to do it even if it wasnt official...
An Established practice none the less
Fair warning that this is changing would have eased the blow to many but as allways finnair chose to sneak this in instead of letting us know. Many could have timed their status runs then accordingly...
Just my 2 cents...
Finnair has made alot of moves that I fear will bite them in the butt long term, not the best time to burn bridges IMO.
Time will show, but this definately was a sneaky way to do it even if it wasnt official...
An Established practice none the less
It has been the policy since at least 2009 when the program was revamped from 24m to 12m membership year. It is an de-facto policy.
Problem here is that someone in Finnair thinks they can tinker with the program, change a rule here and there, do a whimsical modification to a procedure or routine and not feel obligated to communicate anything. At best, they change some text on the webpage from one ambiguity to another. Either they don't understand the implications of the changes they make or they don't care.
I've said it before, in the loyalty game trust is the currency and they are doing their best to incinnerate all they've earned.
#1018
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,895
#1019
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,668
Could I ask our Lumo members for a favour. Id like to know the measurements of the Tumi bag. If the wheels protrude, both with and without. Thanks!
I should get one in October.
I should get one in October.
#1020
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat, Hilton Honors Gold
Posts: 3,154
Congratulations been wondering when you'd get yours! While I think all Tumi bags have been of similar size, I think it might be worth noting that there have been at least three variations of the Lumo Tumi, which may affect exact measurements. Therefore, wiser to get your information from one of those who got it this year.