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Lumo recognition, freebies and soft perks

Lumo recognition, freebies and soft perks

Old May 30, 18, 6:13 pm
  #76  
 
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I heard some rumours that some brand new BMWs with Finnair logos have been spotted at EFHK and those might have something to do with Lumos. Maybe transportation inside the airport or from home/hotel to airport? Have you heard anything?
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Old May 31, 18, 1:41 am
  #77  
 
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too many acronyms to start with
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Old May 31, 18, 11:25 pm
  #78  
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Interesting discussion here about the program settings. I just hope we all will get over the (un)fair feelings and take the program as it is. Either like it, or not (then there might be a better one available). Everyone's choice.
One more factor they possibly considered was the time you spend with Finnair. Whether you calculate just flight + connection time, or also before- and after-flight airport time (possibly incl. the trip to/from the airport), it brings both qualification criteria pretty close to each other. I'd say it's not only about the benefits you get for the money spent, but also for the time spent. How many €10k / year short-haulers could Finnair afford to lose to satisfy the €20k / year J long-haulers? How many of those long-haulers would find better alternatives than what Lumo offers to them?

To get back to the topic: I'd encourage all current Lumos to challenge the limits of Lumo customer service (e.g. same-day free flight changes). I've had very positive experience with MH as Emerald (and earlier even as Sapphire) - 3 changes requested, 3 changes granted! Not even as a member of their Enrich program.
We know AY wouldn't do this for own Plats, but would they stretch their rules for Lumos?
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Old Jun 1, 18, 10:47 pm
  #79  
 
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Originally Posted by Akkku View Post
<div style="text-align:left;">I heard some rumours that some brand new BMW’s with Finnair logos have been spotted at EFHK and those might have something to do with Lumo’s. Maybe transportation inside the airport or from home/hotel to airport? Have you heard anything?
Agents at HEL apron report that at least two black 7-series BMW's are waiting for Lumos and pick up Lumo customer instead of bus transport from stand.
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Old Jun 2, 18, 2:28 am
  #80  
 
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Originally Posted by OH-LGG View Post
Agents at HEL apron report that at least two black 7-series BMW's are waiting for Lumos and pick up Lumo customer instead of bus transport from stand.
Thats pretty amazing of AY!
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Old Jun 2, 18, 2:45 am
  #81  
 
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Now stand arrivals in HEL are more appreciated.
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Old Jun 2, 18, 5:04 am
  #82  
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Originally Posted by OH-LGG View Post
Agents at HEL apron report that at least two black 7-series BMW's are waiting for Lumos and pick up Lumo customer instead of bus transport from stand.
The test of the pudding - I'm on AY810 today, Norra's small plane, so stand arrival is guaranteed. Let's see if there is any black car waiting.

(it IS a very cool experience - I had it 1-2x when flew F on LX. The only cooler experience when flying was with Copterline on the roof of Linnahall in Tallinn - chopper waiting with rotors turning and an assistant keeping the door open.)
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Old Jun 2, 18, 5:14 am
  #83  
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I am slightly surprised people thinks this is super cool. Well, it IS super cool, but I am just thinking about a lot of posts saying people feel awkward when singled out for the purser plat talk. Chatting with purser is embarrasing but being picked up like a head of state is cool
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Old Jun 2, 18, 5:19 am
  #84  
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Hei, I'm cool with chatting with the purser, but if the alternative is to be picked up at/driven to the plane, I'll sit silent all the way to ARN, or even BUD!
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Old Jun 2, 18, 6:00 am
  #85  
 
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When grown up in a socialist country like Finland, this driving thing can be somehow awkward.

But better than Finavias bus from early 90's with misty windows and no air condition.
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Old Jun 2, 18, 8:10 am
  #86  
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The benchmark would be transiting at CDG as an AF Premiere passenger, you get off the plane and there is someone with your name on a board taking you to a private limo and to the dedicated Premiere lounge, which has a very exclusive feel to it (lots of space, a la carte dining, complimentary spa). As its time to board they again take you in a limo straight to your plane. Security, immigration is a queuless experience within the lounge.
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Old Jun 2, 18, 8:37 am
  #87  
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Blue Finavia bus for me today, BMWs wwith Lumo decals parked by the terminal (charging?)
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Old Jun 2, 18, 9:49 am
  #88  
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Originally Posted by WilcoRoger View Post
Blue Finavia bus for me today, BMWs wwith Lumo decals parked by the terminal (charging?)
Maybe they are just for the better Lumos (you exchanged points to reach it, right?) :-)
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Old Jun 2, 18, 10:53 am
  #89  
 
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Originally Posted by R2 View Post
The benchmark would be transiting at CDG as an AF Premiere passenger, you get off the plane and there is someone with your name on a board taking you to a private limo and to the dedicated Premiere lounge, which has a very exclusive feel to it (lots of space, a la carte dining, complimentary spa). As its time to board they again take you in a limo straight to your plane. Security, immigration is a queuless experience within the lounge.
So there is a competition between Air France and Lufthansa - I always thought there is nothing better then traveling in First at LH an connecting in FRA. Do AF provides this service as well to status pax (like LH do) or only to Premiere guests? Sorry for being OT.
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Old Jun 2, 18, 10:57 am
  #90  
 
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Originally Posted by Ed Size View Post
So there is a competition between Air France and Lufthansa - I always thought there is nothing better then traveling in First at LH an connecting in FRA. Do AF provides this service as well to status pax (like LH do) or only to Premiere guests? Sorry for being OT.
Only when flying paid La Premiere class
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