Akkku

FFlash

on22cz

Interesting discussion here about the program settings. I just hope we all will get over the (un)fair feelings and take the program as it is. Either like it, or not (then there might be a better one available). Everyone's choice.
One more factor they possibly considered was the time you spend with Finnair. Whether you calculate just flight + connection time, or also before- and after-flight airport time (possibly incl. the trip to/from the airport), it brings both qualification criteria pretty close to each other. I'd say it's not only about the benefits you get for the money spent, but also for the time spent. How many €10k / year short-haulers could Finnair afford to lose to satisfy the €20k / year J long-haulers? How many of those long-haulers would find better alternatives than what Lumo offers to them?

To get back to the topic: I'd encourage all current Lumos to challenge the limits of Lumo customer service (e.g. same-day free flight changes). I've had very positive experience with MH as Emerald (and earlier even as Sapphire) - 3 changes requested, 3 changes granted! Not even as a member of their Enrich program.
We know AY wouldn't do this for own Plats, but would they stretch their rules for Lumos?

OH-LGG

Agents at HEL apron report that at least two black 7-series BMW's are waiting for Lumos and pick up Lumo customer instead of bus transport from stand.

lkrt

OH-LGG

Now stand arrivals in HEL are more appreciated.

WilcoRoger

The test of the pudding - I'm on AY810 today, Norra's small plane, so stand arrival is guaranteed. Let's see if there is any black car waiting.

(it IS a very cool experience - I had it 1-2x when flew F on LX. The only cooler experience when flying was with Copterline on the roof of Linnahall in Tallinn - chopper waiting with rotors turning and an assistant keeping the door open.)

intuition

I am slightly surprised people thinks this is super cool. Well, it IS super cool, but I am just thinking about a lot of posts saying people feel awkward when singled out for the purser plat talk. Chatting with purser is embarrasing but being picked up like a head of state is cool

WilcoRoger

Hei, I'm cool with chatting with the purser, but if the alternative is to be picked up at/driven to the plane, I'll sit silent all the way to ARN, or even BUD!

OH-LGG

When grown up in a socialist country like Finland, this driving thing can be somehow awkward.

But better than Finavias bus from early 90's with misty windows and no air condition.

R2

The benchmark would be transiting at CDG as an AF Premiere passenger, you get off the plane and there is someone with your name on a board taking you to a private limo and to the dedicated Premiere lounge, which has a very exclusive feel to it (lots of space, a la carte dining, complimentary spa). As its time to board they again take you in a limo straight to your plane. Security, immigration is a queuless experience within the lounge.

WilcoRoger

on22cz

Maybe they are just for the better Lumos (you exchanged points to reach it, right?) :-)

Ed Size

So there is a competition between Air France and Lufthansa - I always thought there is nothing better then traveling in First at LH an connecting in FRA. Do AF provides this service as well to status pax (like LH do) or only to Premiere guests? Sorry for being OT.

napapiiri

Only when flying paid La Premiere class