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Automatic seat changes?
Hey I hava an upcoming flight to HEL, mit orignal seats where 1A and 1C - they where changed by the system row six, with no other options left, I dbl. checked the booking a few days later and was able to change to 1A and 1F - hoping that some one will change with one of us. Today I looked into the booking again and the person on 1F was changed to 1A and the person on 1A was changed to 3A - no possibility to sit together at all (no problem with that, but I wonder why my reservations where kicked by the system twice (not to mention we are both Plats) - is this the lack of Lumo in our status?
Does anyone else saw random seat changes latley - and why they are doing this? I did a lot of flights on AY - never had this problem before. Just talked to them, it is an aircraft change, no row one one the right side - but the seat map shows it - this IT sucks. |
Originally Posted by Ed Size
(Post 29527311)
Hey I hava an upcoming flight to HEL, mit orignal seats where 1A and 1C - they where changed by the system row six, with no other options left, I dbl. checked the booking a few days later and was able to change to 1A and 1F - hoping that some one will change with one of us. Today I looked into the booking again and the person on 1F was changed to 1A and the person on 1A was changed to 3A - no possibility to sit together at all (no problem with that, but I wonder why my reservations where kicked by the system twice (not to mention we are both Plats) - is this the lack of Lumo in our status?
Does anyone else saw random seat changes latley - and why they are doing this? I did a lot of flights on AY - never had this problem before. Just talked to them, it is an aircraft change, no row one one the right side - but the seat map shows it - this IT sucks. |
Originally Posted by Trav1970
(Post 29528023)
Someone needed row 1 for an infant perhaps? Edit: and it is double risky on tourist routes like Bangkok and also JFK/SFO during holiday seasons...but Bangkok (not to mention the 100% holiday routes like Phuket, Krabi) etc. have lot of babies, also in J. |
Originally Posted by Ed Size
(Post 29527311)
Just talked to them, it is an aircraft change, no row one one the right side - but the seat map shows it - this IT sucks.
Change of aircraft doesn’t seem to explain why they changed the seats twice... |
After the Eq. swap, I believe Ed was able to select seats that are non-existent, like the 1F on A320-100. Apparently MMB was never updated with the new seat map. This is why the second seat swap occured - someone in AY had to move him into an existing chair...
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Originally Posted by intuition
(Post 29530894)
After the Eq. swap, I believe Ed was able to select seats that are non-existent, like the 1F on A320-100. Apparently MMB was never updated with the new seat map. This is why the second seat swap occured - someone in AY had to move him into an existing chair...
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Originally Posted by NoWindowSeat
(Post 29528794)
My thoughts exactly. Row 1 / bassinet seats are always very risky to select due to this very reason.
Edit: and it is double risky on tourist routes like Bangkok and also JFK/SFO during holiday seasons...but Bangkok (not to mention the 100% holiday routes like Phuket, Krabi) etc. have lot of babies, also in J. |
Originally Posted by Ed Size
(Post 29541581)
I always sit in row one to BKK (if possible) never was changed because of an infant, I was asked once if I want to swap - I regret and that was it. Baby had to travel on the lap of the mother. I know that this is not cool,
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Originally Posted by NoWindowSeat
(Post 29541635)
Yes, not all row1 seats are bassinet seats so then they cannot force the move, only from bassinet seats. |
Yesterday I had a regional Norra flight from HEL and when I checked in my seat was the one I prefer, 17D. While waiting the flight to board I noticed from Finnair app that my seat had changed to 10D. I went to transfer desk and forced them to change back the seat, obviously my action may have created some hazzle as almost everybody seated around these rows got new seats.
Why are they changing seats, this seem to happen very often nowadays? -sulkkis |
OK after doing this flight I got some more information. Seat 1C is blocked for crew members on Jet Time flights. So there is only one seat in row 1 you can book - 1A, anyway row two D/F are way better then 1A - because of enormous legroom.
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I have faced exactly the same things recently and only with domestic Norra flights in Finland. Luckily I have noticed these changes early enough to be able get my original seat back after modifying my check in online.
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Flying ORD-HEL in a couple of days. Prebooked my solo seat 2A months ago and now seat has been changed to 7C (probably the worst seat in business class IMHO). Chat could give no reason for this and flight is full so 7C it will be. It is a paid ticket and I have Emerald status, but they still can do this. Not happy! |
Originally Posted by teme
(Post 30088749)
Flying ORD-HEL in a couple of days. Prebooked my solo seat 2A months ago and now seat has been changed to 7B (probably the worst seat in business class IMHO). Chat could give no reason for this and flight is full so 7B it will be. It is a paid ticket and I have Emerald status, but they still can do this. Not happy! |
Originally Posted by reflektia
(Post 30089200)
There is no 7B in finnair business class. Maybe 7A or 7C? Still I very much agree that those are crappiest seats in the airplane, 7A maybe worst since window is missing.
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Originally Posted by teme
(Post 30089729)
Thanks for the correction, meant 7C. Could not get the facts right in my anger mood🙂 |
Originally Posted by Ed Size
(Post 30089998)
Are you flexible? In a similar situation I just rebooked my flight to the next day - free of charge - since I could show them the original assignment. For me that was no big deal, but I prefered it over 7C.
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Originally Posted by teme
(Post 30090231)
Unfortenately no flexibility. Originating from Toronto and chose AY over BA to have a better seat (=solo) for the Atlantic crossing. Well, did not work out as planned. I’d hoped that Finnair would have even given a notice of a seat change, but no. Well, better to just suck it up and choose better next time. |
Originally Posted by lkrt
(Post 30090326)
Hmmm... At least it's a seat with a direct aisle access. In my opinion any seat in AY J is better than in BA J.
A quick update. Now I have lost my seat assignment altogether and can't do online check in. Maybe they'll dump me of the flight after complaining here:) |
Originally Posted by teme
(Post 30090410)
Maybe they'll dump me of the flight after complaining here:)
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Originally Posted by ffay005
(Post 30090849)
Sounds strange. Could they be so heavily overbooked in J (unlikely), or are they carrying some super-special VIPs whose requests they're trying to accommodate? Please report back after your flight. And I hope you'll end up in a good seat!
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Seat selection disappeared
Good day to you all
I booked TLL-HEL-LHR some months ago and reserved seats 18A for TLL-HEL and 6L for HEL-LHR. Few days ago I noticed that I've been moved from 18A to 17A, not a big deal as it's a short hop. Then my seat allocation for HEL-LHR disappeared and get a message that seat will be allocated at check in. I contacted CS via Live Chat and agent said I can only reserve seats for extra payment or get a random allocation at check in. Tried to point out that I was able to reserve seats FOC while booking; there is no option to pay extra for seat reservation and that I still have seat reserved without a fee for TLL-HEL, but got the same answer that all seat reservations have to be paid for. I'm not frequent on AY, has there been recent policy change that choosing a seat in J is for a fee? And if so, how my free seat reservation for TLL-HEL still stands even if it's Y? Thank you all in advance |
6L sounds like J and so the agent is wrong. Try a new agent for a more appropriate answer. If your ticket is on BA code, they might claim codeshare seat problems but just be persistent.
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TLL flights are operated by ATRs. Some of them have 19 rows and some have only 17 rows so this can be the reason. However, on a recent ATR flight I was bumped from17A to 16A. 17A remained free. The only explanation could be that the Person sitting in17B was a Lumo and I’m a only a lowly OWE.
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Thank you u for your answers. Problem seemed to be it was BA codeshare. Took them long time at airport check in but finally got both BPs with my original seat selections.
On a sidenote, while waiting for my flight I heard a boarding call to HEM from gate 18, which I believe is a non Schengen gate. Must have been private charter? |
Originally Posted by flyslow
(Post 30155371)
On a sidenote, while waiting for my flight I heard a boarding call to HEM from gate 18, which I believe is a non Schengen gate. Must have been private charter?
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