Is Finnair.com getting more and more "unstable"
Jan 19, 2018, 6:35 am
#1
Original Poster
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold, ALL Silver
Posts: 3,038
Is Finnair.com getting more and more "unstable"
Not sure if it's just me, but the Finnair site seems to get more and more unstable and when I try and retrieve my bookings I'm spending longer time looking at
than my actual bookings (if they even appear).
Same when trying to get the fare calculator to spit out a value (ht ot mis, but at home and/or at work on different Mac's / Pc's).
Whilst on the subject, the iPhone app idea is actually very good but not very stable. Sometimes one is told the added booking id is in valid and 5 min later it's added.
The iPad version is an utter waste of 1's and 0's full stop!
than my actual bookings (if they even appear).
Same when trying to get the fare calculator to spit out a value (ht ot mis, but at home and/or at work on different Mac's / Pc's).
Whilst on the subject, the iPhone app idea is actually very good but not very stable. Sometimes one is told the added booking id is in valid and 5 min later it's added.
The iPad version is an utter waste of 1's and 0's full stop!
Jan 19, 2018, 7:03 am
#2
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
+1 completely agree. I never made a big noise out of this but always just thought that it is perhaps only me as IT beginner, but maybe not. I have seen so much better and stable websites elsewhere. However, I accept to be wrong here 
Jan 19, 2018, 7:37 am
#3
Join Date: Apr 2017
Location: C2
Posts: 651
I suspect we are soon about to see a new website. Or at least a updated one. The other night I saw a side layout that I've never seen before. However, I can't "duplicate" my sightings so I assume they were testing something temporary.
Jan 19, 2018, 9:13 am
#4
Join Date: Jun 2017
Posts: 255
For me, the my bookings page seems to be completely reloaded two times -- not by me but the website --, first attempt loading, after a while a complete reload and after another while a complete reload. Previously I only seen it reload once before starting to show my bookings. Something has definitely changed. Wonder if Plats get access to beta site first?
Jan 19, 2018, 1:02 pm
#5
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
The blue dots of death - really hate them. And of course the site is totally unresponsive, even though it seems that it's loaded.
When are they going to employ someone who actually test their website?
When are they going to employ someone who actually test their website?
Jan 20, 2018, 2:06 am
#9
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
It might be that the site is getting slightly worse with each iteration, but as it is beyond usable as it is, I try to stay away as much as possible.
(BTW, do note that the much hated SK web finally has been fixed and you can easily buy tickets directly from SAS. Not a thing you can accuse finnair of...)
For me, the my bookings page seems to be completely reloaded two times -- not by me but the website --, first attempt loading, after a while a complete reload and after another while a complete reload. Previously I only seen it reload once before starting to show my bookings. Something has definitely changed. Wonder if Plats get access to beta site first?
Oh I do love the "mobile first" web development - a great user experience!
Jan 23, 2018, 4:55 am
#10
Original Poster
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold, ALL Silver
Posts: 3,038
So I guess Finnair have read the post (on their amazing coding abilities of whoever did this) and decided to do a revamp of the AY site based on the FT comments here (Irony is most likely the undertone here)...
Oh wait, some things just never change :-D
Not the end of the world but just annoying as one knows it is possible to get a website up and running without and issues ;-)
Oh wait, some things just never change :-D
Not the end of the world but just annoying as one knows it is possible to get a website up and running without and issues ;-)
Jan 23, 2018, 10:00 am
#11
Join Date: Nov 2015
Programs: AY Platinum Lumo (LTG) OW Emerald, SPG Platinum (LTG), UA Silver
Posts: 380
Now I am not able to sign in at all. In the morning sign in still worked. It takes a long thing before anything happens.. ...sign in page... ...redirecting... ....then:
Virhe
Tapahtui järjestelmävirhe. Yritä uudelleen. (3006) (3006)
Virhe
Tapahtui järjestelmävirhe. Yritä uudelleen. (3006) (3006)
Jan 24, 2018, 1:45 am
#13
Join Date: Jun 2017
Programs: AY+ Plat
Posts: 40
What a mess at the moment ... seems like some serious IT problems, as Finnair's Twitter account is directing users to their beta site at https://beta.finnair.com/fi-en
Anyhow, at least now we know what the new design looks like.
Anyhow, at least now we know what the new design looks like.
Jan 24, 2018, 1:52 am
#14
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
