"We can handle any type of Weather" on welcome video
Dec 15, 2017, 11:08 am
#1
Original Poster
Join Date: Jul 2008
Location: All over the place often South Wales and Lake District
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Posts: 4,552
"We can handle any type of Weather" on welcome video
I found this quite ironic on a recent flight after suffering a cancellation due to snow. Perhaps they ought to edit the video to remove it, especially as it has the cabin crew member blowing away the snow.
Speaking of misleading they should also stop advertising the 'short route to Asia' to people outside of Finland - compare the amount of time it takes with BA and others doing direct routes to the total travel time of Finnair via AY. Seems to me they are trying to use marketing to get the price creeping up, rather than being lower to take the connection into consideration.
Speaking of misleading they should also stop advertising the 'short route to Asia' to people outside of Finland - compare the amount of time it takes with BA and others doing direct routes to the total travel time of Finnair via AY. Seems to me they are trying to use marketing to get the price creeping up, rather than being lower to take the connection into consideration.
Dec 15, 2017, 12:28 pm
#2
Join Date: Jul 2014
Programs: AY Platinum
Posts: 287
Of course a direct flight is faster. Their ads focus on people who don't live right next to Heathrow, and are not misleading.
I agree with you about the weather ad, though. It's stupid to make promises you can't keep. If you're going to make that statement in an ad, you'd better be damn sure that weather is *never* a problem. Your customers will stop believing you otherwise, even if you're 99% right.
That said, afaik the problems this week weren't just due to the snow. I heard that they were restricted to using a single runway due to unfortunate winds. Add snow to that, and there's not much room for error anymore.
I agree with you about the weather ad, though. It's stupid to make promises you can't keep. If you're going to make that statement in an ad, you'd better be damn sure that weather is *never* a problem. Your customers will stop believing you otherwise, even if you're 99% right.
That said, afaik the problems this week weren't just due to the snow. I heard that they were restricted to using a single runway due to unfortunate winds. Add snow to that, and there's not much room for error anymore.
Dec 15, 2017, 2:00 pm
#5
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
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Posts: 14,105
Speaking of misleading they should also stop advertising the 'short route to Asia' to people outside of Finland - compare the amount of time it takes with BA and others doing direct routes to the total travel time of Finnair via AY. Seems to me they are trying to use marketing to get the price creeping up, rather than being lower to take the connection into consideration.
As for the prices - also do a comparison LHR-NRT with BA vs with AY.