Comfort cabin on SH?
#16
Join Date: May 2017
Programs: AY Plat (OWE), TK Elite (*G), BT VIP, HH D, BW DS
Posts: 484
I just tried to amend a booking (change a flight time) in business class, but when confirming the change the business designator has changed to 'Comfort' for two legs of the journey (even on a flight I haven't amended). It still shows and 'I' class business fare - so I assume the comfort label is a mistake?
#17
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
"Comfort" is used RANDOMLY to describe and refer to business class on AY SH (Intra-Europe) flights. However, in most cases they refer to it as business class.
#18
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,649
AA agent at MCO was confused about the rounting commenting that people usually don't fly to HEL that way.
#19
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 842
#20
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 842
This is what confused me! When making the flight changes only some but not all of the legs had changed to 'Comfort' but overall it still said 'Business'. It just seemed a bit random.
#21
Join Date: May 2017
Programs: AY Plat (OWE), TK Elite (*G), BT VIP, HH D, BW DS
Posts: 484
Maybe it's AY's way to manage expectations on the hard product, as the Euro-J is nothing to brag about