Finnair newbie questions thread (flame-free)
#1846
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Looking at economy flights between YYC and LHR and noticed that you can get finnair coded flights on the direct BA service for slightly more.
The fare options are light, standard, and flexible. Is standard the equivalent of value? Fare basis seems to be SKX3C2M5 and I dont see a VA or LI anywhere.
The fare options are light, standard, and flexible. Is standard the equivalent of value? Fare basis seems to be SKX3C2M5 and I dont see a VA or LI anywhere.
#1847
Join Date: Jul 2015
Location: HAG
Programs: ST E+, *G, some hotel gold...
Posts: 7,832
Hi guys,
do you have experience with asking a status match via plus.special at finnair.com email address?
What would be the expected turnaround?
I asked about matching a while back through the form, and was directed to write to this address, but I haven't had any reply in over 2 weeks now. Does that mean I'm not even important enough to be denied, or is that still being processed?
do you have experience with asking a status match via plus.special at finnair.com email address?
What would be the expected turnaround?
I asked about matching a while back through the form, and was directed to write to this address, but I haven't had any reply in over 2 weeks now. Does that mean I'm not even important enough to be denied, or is that still being processed?
#1848
Original Poster
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,649
Hi guys,
do you have experience with asking a status match via plus.special at finnair.com email address?
What would be the expected turnaround?
I asked about matching a while back through the form, and was directed to write to this address, but I haven't had any reply in over 2 weeks now. Does that mean I'm not even important enough to be denied, or is that still being processed?
do you have experience with asking a status match via plus.special at finnair.com email address?
What would be the expected turnaround?
I asked about matching a while back through the form, and was directed to write to this address, but I haven't had any reply in over 2 weeks now. Does that mean I'm not even important enough to be denied, or is that still being processed?
#1849
Join Date: Dec 2017
Location: BGO (Temporarily HEL)
Programs: AY+ Gold, SK EBG
Posts: 400
Just FYI, the SK EB status match offer was for residents of all three Scandinavian countries.
#1850
Original Poster
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,649
#1852
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Platinum, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,132
Nope, the other way around - AY offered match to existing EBG in Scandinavia a while ago.
#1853
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Platinum, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,132
BTW, best way to EBG is to ask a Diamond for a gold-giweaway. (not that I've been successful so far, but look around your circle and there may be someone who have a card to spare)
#1854
Join Date: Dec 2017
Location: BGO (Temporarily HEL)
Programs: AY+ Gold, SK EBG
Posts: 400
#1855
Join Date: Jan 2018
Location: HEL
Programs: Drawer of Cards
Posts: 423
yep, i have been looking for it. Can be exchanged with AY gold as well. Haven't been successful though.
#1856
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Platinum, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,132
#1857
Join Date: Mar 2012
Location: HEL
Programs: AY+ Gold, SK EBS
Posts: 191
My recent experience with this: emailed Finnair plus requesting a match from SK Silver, was granted it over email but my account didnt update.
Contacted AY via chat and was told theyd made a mistake - I couldnt have a status match because my accounts address was in Finland.
HOWEVER, the chat agent told me that if I had an address in another country, I could be matched. She changed my address to one I gave her from the UK (a legitimate address I might add) and told me to email AY+ again.
This time, I got a reply the next day saying my status match had been confirmed. My account in the AY app changed to silver right away.
Contacted AY via chat and was told theyd made a mistake - I couldnt have a status match because my accounts address was in Finland.
HOWEVER, the chat agent told me that if I had an address in another country, I could be matched. She changed my address to one I gave her from the UK (a legitimate address I might add) and told me to email AY+ again.
This time, I got a reply the next day saying my status match had been confirmed. My account in the AY app changed to silver right away.
#1858
Join Date: Dec 2017
Location: BGO (Temporarily HEL)
Programs: AY+ Gold, SK EBG
Posts: 400
My recent experience with this: emailed Finnair plus requesting a match from SK Silver, was granted it over email but my account didnt update.
Contacted AY via chat and was told theyd made a mistake - I couldnt have a status match because my accounts address was in Finland.
HOWEVER, the chat agent told me that if I had an address in another country, I could be matched. She changed my address to one I gave her from the UK (a legitimate address I might add) and told me to email AY+ again.
This time, I got a reply the next day saying my status match had been confirmed. My account in the AY app changed to silver right away.
Contacted AY via chat and was told theyd made a mistake - I couldnt have a status match because my accounts address was in Finland.
HOWEVER, the chat agent told me that if I had an address in another country, I could be matched. She changed my address to one I gave her from the UK (a legitimate address I might add) and told me to email AY+ again.
This time, I got a reply the next day saying my status match had been confirmed. My account in the AY app changed to silver right away.
#1859
Join Date: Mar 2012
Location: HEL
Programs: AY+ Gold, SK EBS
Posts: 191
Sorry yes, it did have that requirement. I guess my account immediately updated as Id flown two AY flights between the time I was given a status match (which didnt work) and the time I contacted them again.