Finnair newbie questions thread (flame-free)
Jul 20, 2018, 7:42 pm
#1396
Join Date: Feb 2001
Location: HEL
Programs: AY Plat Lumo, SK Gold
Posts: 952
My experiences are from last year. On one occasion it took almost 8 weeks, on another I had to send them email after the 8 weeks had passed and I received a reply the following day saying that the points have now been credited (and they were).
Jul 24, 2018, 7:55 am
#1397
Join Date: Jul 2016
Location: TXL
Programs: IB G; EY S
Posts: 102
Hey, I have heard about some issues with the Lounges in HEL. I am a Oneworld Sapphire, which Lounge am I able to use? The Premium one, or the normal Business Class one?
There are contradictory information online. Assume it has to do with peak?
my flight arrives in HEL at 12:10 and the connection leaves át 16:50. Flying in Eco
There are contradictory information online. Assume it has to do with peak?
my flight arrives in HEL at 12:10 and the connection leaves át 16:50. Flying in Eco
Jul 24, 2018, 8:39 am
#1398
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
OWS use the business class lounge as with normal Oneworld lounge access rules.
However, if you are transfering to a Schengen destination, you should probably use the Schengen lounge anyway.
However, if you are transfering to a Schengen destination, you should probably use the Schengen lounge anyway.
Jul 24, 2018, 8:59 am
#1399
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,952
Is the renovation of the Schengen lounge now completed? If yes then I would go straight to the Schengen lounge, otherwise first to the Non-Schengen lounge.
Jul 24, 2018, 10:05 am
#1400
Original Poster
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,660
Hey, I have heard about some issues with the Lounges in HEL. I am a Oneworld Sapphire, which Lounge am I able to use? The Premium one, or the normal Business Class one?
There are contradictory information online. Assume it has to do with peak?
my flight arrives in HEL at 12:10 and the connection leaves át 16:50. Flying in Eco
There are contradictory information online. Assume it has to do with peak?
my flight arrives in HEL at 12:10 and the connection leaves át 16:50. Flying in Eco
Jul 25, 2018, 12:58 am
#1403
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
In the rules for purchased access, non-peak hours is defined as
* Flight must depart between 07.30-15.00 or between 19.00-24.00 for non-schengen lounge.
* Flight must depart between 10.00-15.00 or between 19.00-24.00 for schengen lounge.
My guess same rule could be applied for non-peak access for sapphires. BUT it might also be that they apply a rule based on time you arrive at lounge, or even actual "load factor".
But you arrive before the peak(and departs after the peak) so probably won't be an issue.
* Flight must depart between 07.30-15.00 or between 19.00-24.00 for non-schengen lounge.
* Flight must depart between 10.00-15.00 or between 19.00-24.00 for schengen lounge.
My guess same rule could be applied for non-peak access for sapphires. BUT it might also be that they apply a rule based on time you arrive at lounge, or even actual "load factor".
But you arrive before the peak
Last edited by intuition; Jul 25, 2018 at 2:07 am Reason: mixing things up
Jul 25, 2018, 1:09 am
#1404
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
By the way, this isn't a published benefit, at least not one that I can find on AY pages. Do we know this from empirical studies or did someone ask an AY rep about this?
Jul 25, 2018, 1:43 am
#1405
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,952
Jul 25, 2018, 1:55 am
#1406
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
Jul 25, 2018, 9:03 am
#1408
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,952
Jul 25, 2018, 5:30 pm
#1409
Original Poster
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,660
