remymartin

Does AY have a manned transfer desk at HKG? Because the check-in desk won't be open until ~T-3h.

intuition

At least, HKG is one of the best places you can be without a BoardinPass.
Transfer desk can quickly get you one and can also intercept bags and retag them if there was a failure to get them tagged to final destination. And if OP heds to the city, boardingpasses can be collected at Central or Kowlon at any time.

intuition

Yes.

Also, In-town check-in has no T-3 limitation.

Courmisch

Yes, however I don't know how early it opens - I had a relatively short connection that one time. Maybe going to any Jardine-operated transfer desk works?

WilcoRoger

Thanks, tomorrow I'll have a 7-hrs layover, connecting SQ->AY, so I'll just collect my bag, take the train to Central and check it in again.

casper79

If no need to check in bags, will you get boarding pass 6h30 before?

Also. I suspect mobile boarding pass not valid?

intuition

The in-town check-in desks will get you a boardingpass all day - there is no time limit, except that it has to be at least 90 minutes before deprature if you are checking in bags. I don't know the exact opening hours, they are open from early to late. The finnair desk is not Finnair dedicated, it serves a handful of airlines.


HKG transfer desk is airside and not a dedicated Finnair desk. I don't know its exact opening hours, but I assume there are staff in the transfer desk during most/all of the opening hours of the airport.


As it is so easy to get a boarding pass, I cant recall even trying a mobile pass. But last visit my companion had a mobile CX (or possibly JL) BP and had no issues entering. In the end, CX first lounge decided to print a BP in order for them to be able to stamp it for re-entry.

Steve_Hun

BTW, what is it with the re-entry stamps at the CX lounges? What is the point of that? Their system shows that I've already entered another / the lounge previously, so it is not like they'd charge AY again for my visit...

intuition

I think it is a pratcial thing - looking at a stamped BP is much quicker than hacking away on the machine.

In my case I guested a lowly gold, so they said they wanted to make a BP and stamp it for the gold to easily re-enter after I had left the lounge. I saw it as a brilliant attitude, thinking forward ans solving a problem that might occur.

miamiflyer8

Pretty good that they allowed your guest to stay after you left, Lufthansa for example is very strict with guests and they must leave with the member who brought them in.

Jainzar

Hi, who is responsible to take care of the following:
AY ticket to India with domestic flights on Jet Airways. On the return the 9W-flight to DEL was heavily delayed so no chance to make it on AY122. 9W refused to take care since "it was not their fault but the weather's". Which airline should cover hotel and provisions? I would prefer not to go via 9W given the experience so far.

Courmisch

Whatever Indian laws says, otherwise your travel insurance. This is not covered by EC261, AFAICT.

casper79

I just booked a ticket for myself, mass tourism is already 2 years ago, and tried to book award tickets for my kids. I checked online and there is award availability, but when calling the plat line they had to waitlist.

is the award availability for kids different than for others, or is it platinum availability?

lento

Jainzar

Thanks. Good to know.