AY flights posting time to Finnair Plus
Dec 7, 2018, 2:44 am
#406
Join Date: Feb 2017
Location: TLL
Programs: AY+ Plat, TK Elite
Posts: 233
Waiting for 25.11 and 01.12 QF flights to post.
I really really hope they will, because they were booked via our mandatory corporate booking thingy that won't show you the booking class.
If I need to manually claim I need to beg CS to do that for me (which they have done previously).
On the flip side: I know that AY flights don't post to QF too well either.
I really really hope they will, because they were booked via our mandatory corporate booking thingy that won't show you the booking class.
If I need to manually claim I need to beg CS to do that for me (which they have done previously).
On the flip side: I know that AY flights don't post to QF too well either.
Dec 7, 2018, 5:22 am
#407
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
I have neither NOV28 nor NOV29 flights posted.
But maybe F class always needs manual tampering by non-IT person.
But maybe F class always needs manual tampering by non-IT person.
Dec 7, 2018, 10:36 am
#410
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
I had a SIN-KUL-SIN with MH - the return leg posted long ago, the outbound had to be claimed (chat) now it's there but with no points - obviously waiting for MH's confirmation. Weird, though, same booking, same ticket...
Dec 9, 2018, 4:11 am
#412
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
CEB-HKG (23 Nov) & HKG-LHR (24 Nov) both marketed and operated by CX posted on 26 Nov. LHR-HEL (24 Nov) Marketed by CX operated by AY still haven't posted. My tracking period ends tonight and I'm 550 points short for renewing platinum. The LHR-HEL flight should earn me 1826 points, so would be more than enough to get me through the line... Talked to CS yesterday and agent put in a retroclaim, so I see the flight at the transaction list, but with 0 point at the moment.
Should I exchange some award points tonight to stay on platinum level, or will I be fine when the last flight finally post?
Should I exchange some award points tonight to stay on platinum level, or will I be fine when the last flight finally post?
Dec 9, 2018, 8:10 am
#413
Join Date: Oct 2017
Programs: QR Gold AY Plat
Posts: 72
Funny I had the same problem qualifying AY Gold. The missing flight, which was a HELPRG in J (4400pts) didn't post, while several lesser flights that didn't take me over the Gold mark were posting just fine. I missed the Gold bonus on a couple of flights that posted, while they were processing the retro claim.
Dec 10, 2018, 2:43 am
#414
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 464
Out of curiosity, what are your experiences on flights showing as "will be credited soon" in the Finnair app? When you see this, is it guaranteed they will be credited eventually? Or have you ever had a situation where you've seen this, then had the flight disappear, and not get posted at all?
Dec 10, 2018, 2:52 am
#415
Join Date: Feb 2017
Location: TLL
Programs: AY+ Plat, TK Elite
Posts: 233
Out of curiosity, what are your experiences on flights showing as "will be credited soon" in the Finnair app? When you see this, is it guaranteed they will be credited eventually? Or have you ever had a situation where you've seen this, then had the flight disappear, and not get posted at all?
Dec 10, 2018, 3:17 am
#416
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Out of curiosity, what are your experiences on flights showing as "will be credited soon" in the Finnair app? When you see this, is it guaranteed they will be credited eventually? Or have you ever had a situation where you've seen this, then had the flight disappear, and not get posted at all?
It is not a sign of a transaction being in some queue or audit. instead, every flight that has been listed in the app is moved to the "soon to be credited" list after arrival, where they are displayed for a few days.
A much more correct and descriptive title of that list would be "Recently taken flights"
Dec 10, 2018, 5:53 am
#418
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
It it the "explanation" that is confusing. It says "eligible flights will credit soon" that makes people think that the listed flights are in a state of process. No such connection though.
Dec 10, 2018, 5:57 am
#419
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,749
For me, the Recent flights currently show two flights from 30NOV that were credited long ago. The 07DEC award flight has already disappeared from the list, but 09DEC award flight is in the list.
Dec 10, 2018, 6:03 am
#420
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 464
My "recent flights" shows 5 flights, 3 of which have been credited already. When I click on "load more" the 3 credited ones disappear though, and only the 2 uncredited ones remain. Seems like for some reason it's not refreshing properly.