Free drinks for AY Plats [and other experience reports of Plat recognition]
#422
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Are you talking about papers for J pax?
Yes, that would indeed be strange to claim to offer them for free and then move them behind the paywall of internet access. However, there is a wifi portal which is accessible without log in, so they could have been placed there. But then again, they would be free for everyone.
Yes, that would indeed be strange to claim to offer them for free and then move them behind the paywall of internet access. However, there is a wifi portal which is accessible without log in, so they could have been placed there. But then again, they would be free for everyone.
Major Finnish Newspapers eq. HS, Kauppalehti, IS etc. are loaded on Nordic Sky Portal and no internet access required, only a personal device.
EDIT: Free for all passengers.
Last edited by ff_flyer; Jun 19, 2017 at 1:21 pm
#423
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,167
OK, then that is pretty similar to the SK concept, only that you can't access the stuff before boarding. And it is only a half of the longhaul fleet.
#425
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,660
It always cracks me up when airline employees don't want to serve you and then instantly change their attitude when they see your status.
#426
Join Date: Mar 2016
Posts: 229
Then after 5 min they did bring me some champagne and said "sorry for letting you wait so long Mr. Casper79".
#427
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
This. My companion asked for a Bloody Mary, they replied with "Honey, not in economy class". I asked for champagne and they said "It's 12 euros". I whispered that I'm plat and instantly she said "Oh my god I'm so sorry! One Bloody mary coming up! Is there anything else you'd like to have? A business class wine to go with the meal?"
#428
#430
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
#431
Join Date: Sep 2013
Location: HEL
Programs: AY Plat Lumo
Posts: 1,519
#432
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
I believe they should know when approaching you what you are eligible for (as long as you have your OWE status registered), just to avoid these quick changes in behaviour.
I forgot to ask during my flight, but I saw on their new electronics that some seats are gold coloured, so I was wondering could that be a sign of "OWE nearby" for the crew during service. If so, it seems like a nice tool for the crew.
I forgot to ask during my flight, but I saw on their new electronics that some seats are gold coloured, so I was wondering could that be a sign of "OWE nearby" for the crew during service. If so, it seems like a nice tool for the crew.
#433
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
Yes, there's a seat map there with all the elites shown, so this surprise platinumhood should be avoided in the future.
#434
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
Excellent service on HEL-RVN A few days back- all economy flight but champagne provided upon request without any issue for my wife and I (both BA OWE). I did check before ordering if drinks were complimentary and the immediate response was "yes, free for emerald cards". Our boarding cards both had our BA numbers on and we weren't asked for any further proof of eligibility, so I presume status had registered on the crew system too
#435
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
This is kinda opposite to my experience on LHR-HEL last week. As it was a BA codeshare I had BA OWE in the system. According to the FA "policy has changed" and only AY Platinum gets free drink (and newspaper). After showing my AY Plat card got both the drink and newspaper.