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Free drinks for AY Plats [and other experience reports of Plat recognition]

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Free drinks for AY Plats [and other experience reports of Plat recognition]

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Old Jul 13, 2016, 5:04 am
  #16  
Ambassador: Finnair
 
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,267
Originally Posted by cistavoda
Well well well. It's not just beer. I had 3 servings of ice cream yesterday on AY90. (with beer)
The amount of flying required to get/keep AY Plat they should give them non-stop free ice cream on all flights they are grinding out in long haul whY

But glad you had good service!
NoWindowSeat is offline  
Old Jul 17, 2016, 3:08 am
  #17  
 
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
Originally Posted by Hartsa
I was there on January. It is more like a widened corridor than a lounge. Booze, beer and chips available. I stayed there for about five minutes and went to the other lounge next door which you can use with PP and DC cards. Much better!
Yeah, I was there yesterday. Such a bad lounge, but beats the BUD lounge anyway! Sadly I don't have DC or PP.

Platinum recognition on these flights (my first Platinum flights) was pretty strange. When I told them what I wanted to drink, they served me the champagne and just didn't do the payment part. Nobody actually said anything.

The same was with the newspapers. When the newspaper trollie came to my seat, the FA just looked at me.

On top of that my biggest platinum perk was that the seat slided away when I was leaning backwards. The FA told to keep my belt tight and I'd be fine.
lkrt is offline  
Old Jul 17, 2016, 10:12 am
  #18  
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Originally Posted by lkrt
Platinum recognition on these flights (my first Platinum flights) was pretty strange. When I told them what I wanted to drink, they served me the champagne and just didn't do the payment part. Nobody actually said anything.

The same was with the newspapers. When the newspaper trollie came to my seat, the FA just looked at me.
Platinum recognition is sometimes weird. On my recent flight, a FA said "Sä varmaan haluut lehden" (in English something like "I bet you want a paper") and handed over a tabloid, Ilta-Sanomat, without any choise.

Is it so difficult to say: Welcome aboard, good to see you back. Would you like something to read?
wkndtraveler is offline  
Old Jul 17, 2016, 10:12 am
  #19  
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Join Date: Dec 2014
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Originally Posted by lkrt
Platinum recognition on these flights (my first Platinum flights) was pretty strange. When I told them what I wanted to drink, they served me the champagne and just didn't do the payment part. Nobody actually said anything.

The same was with the newspapers. When the newspaper trollie came to my seat, the FA just looked at me.
Platinum recognition on AY is sometimes weird. On my recent flight, a FA said "Sä varmaan haluut lehden" (in English something like "I bet you want a paper") and handed a tabloid, Ilta-Sanomat, without any choise.

Is it so difficult to say: Welcome aboard, good to see you back. Would you like something to read?
wkndtraveler is offline  
Old Jul 17, 2016, 10:55 am
  #20  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,055
Originally Posted by wkndtraveler
Is it so difficult to say: Welcome aboard, good to see you back. Would you like something to read?
For Finns it is. We dont have a real customer service culture and we still dont understand who pays our salaries.
OH-LGG is offline  
Old Jul 17, 2016, 12:49 pm
  #21  
 
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
Originally Posted by wkndtraveler
Is it so difficult to say: Welcome aboard, good to see you back. Would you like something to read?
This would apparently also differentiate the supposed-to-receive-extra-benefits platinum member from other more mortal passengers. With Finns it's a no-no that someone would be entitled to something more than the others.

In my experience newspaper or platinum drink benefit is usually executed without a word of welcome, no mention about the status or anything else that would arouse suspicions amongst fellow travellers.
esledo is offline  
Old Jul 17, 2016, 1:41 pm
  #22  
 
Join Date: May 2016
Location: BLL
Programs: AY+ Platinum, SK Gold, HHonors Silver
Posts: 405
Originally Posted by esledo
This would apparently also differentiate the supposed-to-receive-extra-benefits platinum member from other more mortal passengers. With Finns it's a no-no that someone would be entitled to something more than the others.

In my experience newspaper or platinum drink benefit is usually executed without a word of welcome, no mention about the status or anything else that would arouse suspicions amongst fellow travellers.
Agree, and I actually understand the cultural context very well. Many would consider it awkward if they were crowned kings and queens in front of others.

Another silly way to do it is the standard "welcome-back-we-value-your-loyalty-in-choosing-Hilton" i get when the Hilton receptionist accesses my profile at check-in. The wording the same independent of place and the message is communicated at the speed of light between two sentences.
CeruleanBlue is offline  
Old Jul 17, 2016, 3:13 pm
  #23  
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Join Date: Jan 2008
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Originally Posted by wkndtraveler
"Sä varmaan haluut lehden" (in English something like "I bet you want a paper") and handed a tabloid, Ilta-Sanomat, without any choise.
Or even "Ya wan' a paper, doncha?"
WilcoRoger is offline  
Old Jul 18, 2016, 1:53 am
  #24  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
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So has anyone tested this benefit with a non OWE status On the BP but a OWE card in hand?

I am sure I will have to "fight" for it but I will test this out in 4 hours so I will know then
kauppias is offline  
Old Jul 18, 2016, 2:00 am
  #25  
 
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
Originally Posted by kauppias
So has anyone tested this benefit with a non OWE status On the BP but a OWE card in hand?
Where will you be crediting today?
lkrt is offline  
Old Jul 18, 2016, 2:14 am
  #26  
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Join Date: Dec 2014
Programs: Accor ALL Platinum
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Originally Posted by esledo
This would apparently also differentiate the supposed-to-receive-extra-benefits platinum member from other more mortal passengers. With Finns it's a no-no that someone would be entitled to something more than the others.

In my experience newspaper or platinum drink benefit is usually executed without a word of welcome, no mention about the status or anything else that would arouse suspicions amongst fellow travellers.
Originally Posted by CeruleanBlue
Agree, and I actually understand the cultural context very well. Many would consider it awkward if they were crowned kings and queens in front of others.

Another silly way to do it is the standard "welcome-back-we-value-your-loyalty-in-choosing-Hilton" i get when the Hilton receptionist accesses my profile at check-in. The wording the same independent of place and the message is communicated at the speed of light between two sentences.
I prefer being recognised. One can call it crowning if wish so. There's no harm to anyone to thank you for the loyalty. Sometimes even Finnair crew manage to do it right, just like in Cathay Pacific style. It just bad behaviour not to say anything but stare as has happened. Small talk isn’t illegal in Finland but many Finnish are way too modest.
wkndtraveler is offline  
Old Jul 18, 2016, 3:04 am
  #27  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,945
Talking

Originally Posted by lkrt
Where will you be crediting today?
😱 Shhhhhhh AY Plus 😃 Today my ba F trip finished my OWE AA EXP so now I will start with AY, not 100% sure how far Ill go but I guess Plat is not ruled out I am testing for now
kauppias is offline  
Old Jul 18, 2016, 3:29 am
  #28  
 
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
Originally Posted by kauppias
😱 Shhhhhhh AY Plus 😃 Today my ba F trip finished my OWE AA EXP so now I will start with AY, not 100% sure how far Ill go but I guess Plat is not ruled out I am testing for now
That's great news!
lkrt is offline  
Old Jul 18, 2016, 4:02 am
  #29  
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Join Date: Nov 2013
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Posts: 7,591
Originally Posted by kauppias
😱 Shhhhhhh AY Plus 😃 Today my ba F trip finished my OWE AA EXP so now I will start with AY, not 100% sure how far Ill go but I guess Plat is not ruled out I am testing for now
Haha, if you had wifi onboard, you could entertain us with a live-thread
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Old Jul 18, 2016, 4:11 am
  #30  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,945
Originally Posted by lkrt
That's great news!
Originally Posted by FFlash
Haha, if you had wifi onboard, you could entertain us with a live-thread
Indeed ba has decided none of that my ba flight to ARN delayed and will miss my AY virgin flight 😀 Now going on ba direct at 1820... So CCR for a few more hours

I was on separate tickets but the lady was able to do the impossible as were houston checked bags all the way to HEL
kauppias is offline  


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