This is no way, AY - things to improve [feedback thread]
#616
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
I'm afraid that we are again forgetting that the Average Joe is not a conscious buyer, who would be looking for the correct booking classes to optimize points earning, but instead will just choose the cheapest possible option (which usually earns close to nothing) and travels max 3 times a year. Therefore he has no chance in hell to earn status neither with points nor with segments...
We are (rough estimation) 50 people active here, many of us has this as a hobby, while others are travelling a lot for work. But again, out in the "real world" I happen to know only 4 people with any sort of status (one of them is my sister with my giveaway gold card), while most of my friends are talking about an airline status card as something mythical, almost unachievable.
Compared to the general population I travel a lot, compared to some of you I barely see an airplane. Yet, it still took me a lot of planning and exchanging points at the end of the tracking period to get to platinum. Easy? Maybe for some of you it is, but I wouldn't think so. When mainly travelling from own pocket not everyone can afford getting long haul J tickets (so far all my travels on J were upgrades and only planning my first paid J trip).
We are (rough estimation) 50 people active here, many of us has this as a hobby, while others are travelling a lot for work. But again, out in the "real world" I happen to know only 4 people with any sort of status (one of them is my sister with my giveaway gold card), while most of my friends are talking about an airline status card as something mythical, almost unachievable.
Compared to the general population I travel a lot, compared to some of you I barely see an airplane. Yet, it still took me a lot of planning and exchanging points at the end of the tracking period to get to platinum. Easy? Maybe for some of you it is, but I wouldn't think so. When mainly travelling from own pocket not everyone can afford getting long haul J tickets (so far all my travels on J were upgrades and only planning my first paid J trip).
#617
Join Date: Feb 2017
Location: TLL
Programs: AY+ Plat, TK Elite
Posts: 233
Even flying for work I find it pretty hard maintaining my lowly Gold when the travel policy is "Use SkyScanner TravelPro and choose the cheapest fare". I usually add "on OW carrier" when booking.
But I only remain Gold because, from time to time, I need to fly with 2w notice and end up in higher fare classes. I do 70% ultra LH (between AU and EU).
But I only remain Gold because, from time to time, I need to fly with 2w notice and end up in higher fare classes. I do 70% ultra LH (between AU and EU).
#618
Join Date: Dec 2016
Programs: AY Silver
Posts: 240
Yeah this is the first time I'm going to hit silver with a mix of occasional work (cheapest direct full service carrier is roughly our policy, which means Finnair on most routes) and personal (cheapest full stop usually!) trips in Europe.
I'm still having to fly 4 legs HEL-STO-HEL-STO-HEL to fill the last 3 legs! (was planning an OH-LGG style ARN-HEL-PRG-HEL but the few dates I could make were much more than the €60 bargain basement tickets).
No J unless paid/points upgrades, no LH, usually no status!
I actually joined here after having to pay >€250 for a return HEL-STO-HEL for early Jan, it included one AY leg and one Norwegian, again dates and last minute meant that was the price but I probably could have done something with positioning flights etc if I'd known what I've learnt while on here - thanks to all that contribute!
I'm still having to fly 4 legs HEL-STO-HEL-STO-HEL to fill the last 3 legs! (was planning an OH-LGG style ARN-HEL-PRG-HEL but the few dates I could make were much more than the €60 bargain basement tickets).
No J unless paid/points upgrades, no LH, usually no status!
I actually joined here after having to pay >€250 for a return HEL-STO-HEL for early Jan, it included one AY leg and one Norwegian, again dates and last minute meant that was the price but I probably could have done something with positioning flights etc if I'd known what I've learnt while on here - thanks to all that contribute!
#619
Join Date: Aug 2015
Location: SIN
Programs: AY+ Plat, GA Plat, SQ Gold
Posts: 316
Sitting in Premium lounge and their 9pm dinner service includes: oven baked vegetables, potato wedges, borsch soup, vegetable samosa and carrot balls. So nothing but veggies! This is just unacceptable for a meat eater like myself...
Last edited by Unsub; Apr 6, 2017 at 12:42 pm
#620
Join Date: Jan 2016
Posts: 280
I've had that too – though as a vegetarian I didn't complain... until I my dinner on AY69 J was pretty much the same stuff
#621
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Flying to SIN this Saturday and it sounds like I better take some food with me from BK to the lounge to accompany the champagne
#622
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
I wonder what AY's policy is on outside food and beverages in their lounges, US carries with the exception of AA seem to ban it.
#625
Join Date: Mar 2016
Posts: 231
at least you cannottake food from normal lounge to the premium lounge.
Last year was with my 4 year old son in the premium lounge, he wanted bread with cheese because they only had this fancy stuff there.
So I went to look in the business lounge and they stopped me with the plate...
Last year was with my 4 year old son in the premium lounge, he wanted bread with cheese because they only had this fancy stuff there.
So I went to look in the business lounge and they stopped me with the plate...
#626
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
at least you cannottake food from normal lounge to the premium lounge.
Last year was with my 4 year old son in the premium lounge, he wanted bread with cheese because they only had this fancy stuff there.
So I went to look in the business lounge and they stopped me with the plate...
Last year was with my 4 year old son in the premium lounge, he wanted bread with cheese because they only had this fancy stuff there.
So I went to look in the business lounge and they stopped me with the plate...
#627
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
#629
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Online upgrade tool is broken. Upgrading a longhaul with points does not always include the shorthaul. Tries to charge me 7500 point for the connecting flight...
#630
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
It was even worse IRL. Online tool now shows completely false information.
I can see 9, 2, 5 and 2 seats on my 4 flights. When I call in they have all flights zeroed and can only offer waitlist.
Buyer beware!
I can see 9, 2, 5 and 2 seats on my 4 flights. When I call in they have all flights zeroed and can only offer waitlist.
Buyer beware!