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Finnair A350 XWB master thread

Finnair A350 XWB master thread

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Old Nov 23, 22, 12:09 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: OH-LGG
Wiki Link
Finnair (AY) company website dedicated for A350 fleet can be found HERE
!!
bold= new cabin

!!

A350 Deliveries
OH-LWA (msn 18) delivered 7th Oct 2015 is the first Finnair A350 and started long-haul operations as AY57 to PVG on 21st Nov 2015.
OH-LWB (msn 19) was delivered 14th Dec 2015, started long-haul operations as AY89 to BKK on 19th Dec 2015.
OH-LWC (msn 20) was delivered 31st Dec 2015, started long-haul operations as AY89 to BKK on 3rd Jan 2016.
OH-LWD (msn 22) was delivered 25th Mar 2016, started long-haul operations as AY89 to BKK on 28th Mar 2016.
OH-LWE (msn 23) was delivered 29th Apr 2016, started long-haul operations as AY89 to BKK on 1st May 2016
OH-LWF (msn 28) was delivered 25th Jun 2016, started long-haul operations as AY89 to BKK on 27th Jun 2016
OH-LWG (msn 51) was delivered 29th Sep 2016, started long-haul operations as AY89 to BKK on 30th Sep 2016
OH-LWH (msn 97) was delivered 04th Apr 2017, started long-haul operations as AY89 to BKK on 5th Apr 2017
OH-LWI (msn 104) was delivered 02nd Jun 2017, started long-haul operations as AY89 to BKK on 5th Jun 2017
OH-LWK (msn 113) was delivered 30th Jun 2017, started long-haul operations as AY89 to BKK on 3rd Jul 2017
OH-LWL (msn 134) was delivered on 22th Sep 2017, started as AY 831 to LHR on 27th Sep 2017 and started longhauls on 29th Sep 2017 as AY89 to BKK.
OH-LWM (msn 264) was delivered on 13th Dec 2018, started long-haul operations as AY73 to NRT on 19th Dec 2018
OH-LWN (msn 273) was delivered on 13th Feb 2019, started long-haul operations as AY73 to NRT on 16th Feb 2019
OH-LWO (msn 300) was delivered on 26th Apr 2019, started long haul operations as AY141 to BKK on 29th Apr 2019
OH-LWP (msn 392) was delivered on 10th Feb 2020, started long haul operations as AY141 to BKK on 13th Feb 2020
OH-LWR (msn 410) was delivered on 1st Sep 2020, started long haul operations as AY141 to BKK on 8th Sep 2020
OH-LWS (msn 516) was delivered on 29th Dec 2021, started long haul operations as AY87 to PVG (cargo only) on 24th Jan 2022, first pax service on 28th Feb 2022 as AY9

Seating
2 different configurations exists.
J/46 Y/251: Features 2 J cabins. First 8 birds and 12th(LWA-LWH, LWM) has this config
J/32 Y/304: The minicabin is removed and replaced with Y seating. Babycots in 1L and 41L. Birds 9-11, 13, 15 (LWI-LWL, LWN, LWP) has this config, a.k.a. marsuhkki config.

Complete seatmap and layout of config 1 can be found HERE and config 2 is here.

Business Class features Zodiac Cirrus III full-flat bed seats in a 1-2-1 abreast config, all seats with direct access to the aisle. Config1 has two business class cabins, row1-8 and 9-12, while config2 only has one (row 1-8). Early reviews has preferred front cabin over minicabin, and for best window seat, row 2 or 1 may be preferable, row 1 for aisle seats.

As operations of A350 has matured, it has become practice to set the snack-bar on top of the cupboard in front of row 1, making row 1 experience a lot of foot traffic and noise.
Config2 also suffers from low toilet/pax quota (2 toilets / 32 pax) as the aft toilets has been assigned to the high density Y cabin, further contributing to high foot traffic in the front of the cabin. For these reasons, a seat further to the back may be preferable. However, all service start in the front and it will usually take a long time to get your meal in row 8.

For couples travelling together there is no clear choice. DH-seats are tilted towards each-other, but you still will not see the other person without leaning forwards. Seat across aisles (AD and HL respectively) has no barriers between them, but are tilted the wrong way and rows are also slightly misaligned.


Economy Comfort on A350 has the exact same seats as in economy, but with ≈4" inches more legroom. They also come with noise cancelling headphones, 1h internet, priority boarding and a small amenity kit.
Finnair platinums and OWE members can select these seats for free. (OWE must call to do so). Other passengers can select comfort seats for a fee, and seats are also sold after boarding.
On config1 comfort is row 21-25, while on config 2 comfort is row 21-24 + 25ABC and 25JKL. Row 21 is bulkhead and has slightly more space, as no seat reclines into the space. None of the configs has that super-space found on some retrofitted A330 though.

On config1 21AC and 21JL are the only paired seats making them preferable, but if you want to have IFE screen in the seat in front of you, pick row 22. On config2 all seats are in groups of 3, and it is also recommended to stay away from row 21 entirely, as it is entangled with the toilets.

In terms of space there are no seats in comfort cabin on either config that beats exit row 41A/C/J/L or 42A/L.



Economy Class features 3-3-3 abreast slimline seating with 32" pitch. The best seats are row 41 with most legroom on A/C/J/L (but they lack window), and row 42 A/L.
These are either labled "extra legroom" or "exit row" and are selectable with status or for a fee.
Economy cabin offers USB for charge - no AC outlets.


In-Flight Entertainment

IFE system is upgraded. Bigger screens, wider selection of movies and music, route mapper and control options. You can watch a movie from start to landing. You will have Bose noise-cancelling earphones in business class and in Economy comfort, and earplugs in economy class.
Wifi: you will see a code (in business class) in the screen when you open the IFE and select language. In economy class, you need to ask cabin crew for a voucher code if you are OWS/OWE, otherwise it costs you 7,95 per hour, 11,95 per three hours or 19,95 for the whole flight. It may take some time until up in the air to get it started. Log in is required, once you have created an account and password, the system will recognize you next time.

Quality issues and early refurbishment
The seats in business class have had many quality issues from day one. Apart from some inherent problems with the seat design, there are also malfunctions and abnormal wear.
As every row has slightly different pitch, fittings and trimmings have had to de adopted manually. Apart from causing delays in delivery, this also has led to many things in the cabin tend to come loose, to squeak and to break.

In june 2017 it was announced that Airbus has accepted responsibility for the quality issues and will replace every seat on every plane delivered until that point in time (9 birds).
The refurbish will take place during the first round of major maintenance round, scheduled to start later this year.

There is no information if there will be any changes made at the same time (addressing complaints about cramped seats and missing stowage space for example), but most likely this is treated as a warranty action and so cabin will be equipped with the exact same seats and layout, albeit with a newer batch of seats.

More details and discussion:
FAM (Familiarization) flights were ongoing within European destinations until the first A350 aircraft was put on regular long-haul service on 21st November 2015. Here is a list of FAM flights quoted by a FT'er.
The "famous" introduction list with initial experiences can be found in THIS thread
Discussion about the first long-haul services and experiences can be found in another THREAD

Links to many trip reports can be found in https://www.flyertalk.com/forum/finn...ion-links.html.





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Old Apr 21, 22, 4:31 pm
  #1411  
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Originally Posted by ffay005 View Post
Seatguru probably doesn't have the new J configurations yet. There are four different A350 at the moment.
Oh wow. Then how do I know which variant I'll be flying?
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Old Apr 21, 22, 5:23 pm
  #1412  
 
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Originally Posted by lsquare View Post
Oh wow. Then how do I know which variant I'll be flying?
Either via ExpertFlyer or Manage My Booking on RJ, you'll be able to see the seatmap, compare it then to these:

https://www.aerolopa.com/ay-airbus-a350
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Old Apr 23, 22, 10:02 am
  #1413  
 
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OH-LWF was in HKG for almost a month and coming back to HEL tonight but according to the seat map no new seats or PE installed. Lets see final judgment when LWF is going to first revenue flight after arrival.

Could this mean PE/New Cabin plans are now on hold.
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Old Apr 24, 22, 10:33 am
  #1414  
 
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Flying to DFW, in 8L, and paying attention to a very annoying vacuum-cleaner or age-old-refrigerator type noise coming from the galley behind me. Apparently it's a compressor that is keeping food items cold. Why have I never heard it before? It's surprisingly loud, and has definitely not been there on night flights. Has anyone else noticed it?

FA said she turns it off every once in a while as she can't hear her colleagues in the galley.
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Old Apr 25, 22, 2:15 am
  #1415  
 
Join Date: Dec 2015
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Originally Posted by OH-LGG View Post
OH-LWF was in HKG for almost a month and coming back to HEL tonight but according to the seat map no new seats or PE installed. Lets see final judgment when LWF is going to first revenue flight after arrival.

Could this mean PE/New Cabin plans are now on hold.
27 Apr 2022 Helsinki (HEL) Bangkok (BKK) AY143
No PE according to seat map
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Old Apr 25, 22, 9:07 am
  #1416  
 
Join Date: Apr 2022
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Row 56 A350 to SIN

Originally Posted by Phrastus View Post
I am booked on one of the intra-Europe A350XWB flights, AMS-HEL, and I see two couples' seats in the rear section of the plane, row "56" (FKA 46). This is not the last row BTW. Seats are marked A window/C aisle. This single changed row configuration is not on any seat map and I will be interested to see what it actually ends up looking like. I can't imagine they randomly put a single row of premium economy in the back. Any thoughts?
Did you fly in these seats? I have an upcoming flight and have been assigned these seats, unsure whether to change or not. I'm able to select the economy comfort if required, but would be happy with just the two seats together. Can't find them on any seat map diagram yet, are they normal seats with a window? Any idea why the row has just the two seats either side?
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Old Apr 26, 22, 8:52 am
  #1417  
 
Join Date: Apr 2022
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Just wondered anyone travelled on the first row of the new J class middle pair? As they have moved the middle section slightly more forward I am a bit concern these seats now faces the door to the toilet directly? In the old J there is a bulkhead. I cant see properly from the review.
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Old Apr 26, 22, 9:25 am
  #1418  
 
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Originally Posted by Owtravel1 View Post
Just wondered anyone travelled on the first row of the new J class middle pair? As they have moved the middle section slightly more forward I am a bit concern these seats now faces the door to the toilet directly? In the old J there is a bulkhead. I cant see properly from the review.
The proximity of toilets was discussed briefly in the other thread, "new longhaul cabin coming in jan 2022" about month ago. I cant remember what the conclusion was, but im sure you can find the posts.
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Old Apr 26, 22, 9:29 am
  #1419  
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Row 1 should be avoided due to proximity to lavatories.
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Old Apr 26, 22, 10:04 am
  #1420  
 
Join Date: Apr 2022
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Originally Posted by florens View Post
Row 1 should be avoided due to proximity to lavatories.
thanks. Because in the old j class on the 350 the first row was fine and the increased footwell space was great. But seems the new j class is worst given it is positioned closer to the toilet
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Old Apr 29, 22, 7:07 am
  #1421  
 
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Originally Posted by florens View Post
Row 1 should be avoided due to proximity to lavatories.
What about the front pair in the mini cabin where fitted (row 10)? Should these also be avoided?
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Old May 2, 22, 12:52 pm
  #1422  
 
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Is the use of the A350 consistent on the LHR flights? Or does it get swapped around much? Am asking as am planning flights for June and it would be nice to get it, but if there is a good chance of a swap I wont bother to base my times on it.
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Old May 2, 22, 1:35 pm
  #1423  
 
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From LHR, the 10:20 and 18:00 departures are routinely operated with widebodies, mostly due to cargo demand. It is not unheard of that they swap to a narrowbody, but you can definitely expect a widebody with more or less the same level of certainty that involves all air travel.
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Old May 13, 22, 4:38 am
  #1424  
 
Join Date: Oct 2017
Location: TLL
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Ok fellow friendly FT friends, has anyone any feedback which is the BEST seat in the new business product in terms of legroom on an A350?
I'm 195cm and to date, in terms of legroom for sleeping, my favourite seat on the previous product was 1L.
Currently have reserved 2L bulkheads for my forthcoming flights on the new product.

Any feedback most appreciated, thanks.
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Old May 22, 22, 9:06 am
  #1425  
 
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Originally Posted by OH-LGG View Post
OH-LWF was in HKG for almost a month and coming back to HEL tonight but according to the seat map no new seats or PE installed. Lets see final judgment when LWF is going to first revenue flight after arrival.

Could this mean PE/New Cabin plans are now on hold.
OH-LWG coming home from HKG 24MAY22 after maintenance and old seat plan visible.

So cabin renovation is partly frozen now.
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Last edited by OH-LGG; May 22, 22 at 9:18 am
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