Old Nov 4, 15, 9:05 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: OH-LGG
Finnair (AY) company website dedicated for A350 fleet can be found HERE
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bold= new cabin

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A350 Deliveries
OH-LWA (msn 18) delivered 7th Oct 2015 is the first Finnair A350 and started long-haul operations as AY57 to PVG on 21st Nov 2015.
OH-LWB (msn 19) was delivered 14th Dec 2015, started long-haul operations as AY89 to BKK on 19th Dec 2015.
OH-LWC (msn 20) was delivered 31st Dec 2015, started long-haul operations as AY89 to BKK on 3rd Jan 2016.
OH-LWD (msn 22) was delivered 25th Mar 2016, started long-haul operations as AY89 to BKK on 28th Mar 2016.
OH-LWE (msn 23) was delivered 29th Apr 2016, started long-haul operations as AY89 to BKK on 1st May 2016
OH-LWF (msn 28) was delivered 25th Jun 2016, started long-haul operations as AY89 to BKK on 27th Jun 2016
OH-LWG (msn 51) was delivered 29th Sep 2016, started long-haul operations as AY89 to BKK on 30th Sep 2016
OH-LWH (msn 97) was delivered 04th Apr 2017, started long-haul operations as AY89 to BKK on 5th Apr 2017
OH-LWI (msn 104) was delivered 02nd Jun 2017, started long-haul operations as AY89 to BKK on 5th Jun 2017
OH-LWK (msn 113) was delivered 30th Jun 2017, started long-haul operations as AY89 to BKK on 3rd Jul 2017
OH-LWL (msn 134) was delivered on 22th Sep 2017, started as AY 831 to LHR on 27th Sep 2017 and started longhauls on 29th Sep 2017 as AY89 to BKK.
OH-LWM (msn 264) was delivered on 13th Dec 2018, started long-haul operations as AY73 to NRT on 19th Dec 2018
OH-LWN (msn 273) was delivered on 13th Feb 2019, started long-haul operations as AY73 to NRT on 16th Feb 2019
OH-LWO (msn 300) was delivered on 26th Apr 2019, started long haul operations as AY141 to BKK on 29th Apr 2019
OH-LWP (msn 392) was delivered on 10th Feb 2020, started long haul operations as AY141 to BKK on 13th Feb 2020
OH-LWR (msn 410) was delivered on 1st Sep 2020, started long haul operations as AY141 to BKK on 8th Sep 2020
OH-LWS (msn 516) was delivered on 29th Dec 2021, started long haul operations as AY87 to PVG (cargo only) on 24th Jan 2022, first pax service on 28th Feb 2022 as AY9

Seating
2 different configurations exists.
J/46 Y/251: Features 2 J cabins. First 8 birds and 12th(LWA-LWH, LWM) has this config
J/32 Y/304: The minicabin is removed and replaced with Y seating. Babycots in 1L and 41L. Birds 9-11, 13, 15 (LWI-LWL, LWN, LWP) has this config, a.k.a. marsuhkki config.

Complete seatmap and layout of config 1 can be found HERE and config 2 is here.

Business Class features Zodiac Cirrus III full-flat bed seats in a 1-2-1 abreast config, all seats with direct access to the aisle. Config1 has two business class cabins, row1-8 and 9-12, while config2 only has one (row 1-8). Early reviews has preferred front cabin over minicabin, and for best window seat, row 2 or 1 may be preferable, row 1 for aisle seats.

As operations of A350 has matured, it has become practice to set the snack-bar on top of the cupboard in front of row 1, making row 1 experience a lot of foot traffic and noise.
Config2 also suffers from low toilet/pax quota (2 toilets / 32 pax) as the aft toilets has been assigned to the high density Y cabin, further contributing to high foot traffic in the front of the cabin. For these reasons, a seat further to the back may be preferable. However, all service start in the front and it will usually take a long time to get your meal in row 8.

For couples travelling together there is no clear choice. DH-seats are tilted towards each-other, but you still will not see the other person without leaning forwards. Seat across aisles (AD and HL respectively) has no barriers between them, but are tilted the wrong way and rows are also slightly misaligned.


Economy Comfort on A350 has the exact same seats as in economy, but with ≈4" inches more legroom. They also come with noise cancelling headphones, 1h internet, priority boarding and a small amenity kit.
Finnair platinums and OWE members can select these seats for free. (OWE must call to do so). Other passengers can select comfort seats for a fee, and seats are also sold after boarding.
On config1 comfort is row 21-25, while on config 2 comfort is row 21-24 + 25ABC and 25JKL. Row 21 is bulkhead and has slightly more space, as no seat reclines into the space. None of the configs has that super-space found on some retrofitted A330 though.

On config1 21AC and 21JL are the only paired seats making them preferable, but if you want to have IFE screen in the seat in front of you, pick row 22. On config2 all seats are in groups of 3, and it is also recommended to stay away from row 21 entirely, as it is entangled with the toilets.

In terms of space there are no seats in comfort cabin on either config that beats exit row 41A/C/J/L or 42A/L.



Economy Class features 3-3-3 abreast slimline seating with 32" pitch. The best seats are row 41 with most legroom on A/C/J/L (but they lack window), and row 42 A/L.
These are either labled "extra legroom" or "exit row" and are selectable with status or for a fee.
Economy cabin offers USB for charge - no AC outlets.


In-Flight Entertainment

IFE system is upgraded. Bigger screens, wider selection of movies and music, route mapper and control options. You can watch a movie from start to landing. You will have Bose noise-cancelling earphones in business class and in Economy comfort, and earplugs in economy class.
Wifi: you will see a code (in business class) in the screen when you open the IFE and select language. In economy class, you need to ask cabin crew for a voucher code if you are OWS/OWE, otherwise it costs you 7,95 per hour, 11,95 per three hours or 19,95 for the whole flight. It may take some time until up in the air to get it started. Log in is required, once you have created an account and password, the system will recognize you next time.

Quality issues and early refurbishment
The seats in business class have had many quality issues from day one. Apart from some inherent problems with the seat design, there are also malfunctions and abnormal wear.
As every row has slightly different pitch, fittings and trimmings have had to de adopted manually. Apart from causing delays in delivery, this also has led to many things in the cabin tend to come loose, to squeak and to break.

In june 2017 it was announced that Airbus has accepted responsibility for the quality issues and will replace every seat on every plane delivered until that point in time (9 birds).
The refurbish will take place during the first round of major maintenance round, scheduled to start later this year.

There is no information if there will be any changes made at the same time (addressing complaints about cramped seats and missing stowage space for example), but most likely this is treated as a warranty action and so cabin will be equipped with the exact same seats and layout, albeit with a newer batch of seats.

More details and discussion:
FAM (Familiarization) flights were ongoing within European destinations until the first A350 aircraft was put on regular long-haul service on 21st November 2015. Here is a list of FAM flights quoted by a FT'er.
The "famous" introduction list with initial experiences can be found in THIS thread
Discussion about the first long-haul services and experiences can be found in another THREAD

Links to many trip reports can be found in https://www.flyertalk.com/forum/finn...ion-links.html.








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Finnair A350 XWB master thread

Old Jan 24, 17, 7:53 am
  #811  
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Originally Posted by jouhka
YAK.

Future does not seem promising
Soon we have no place for toilets either, and seats are provided an "in-seat" liquid holder (hey I should file a patent on that!).
Then FA will have no place to work anymore, so they cannot serve any food either. etc etc until flying has become so unconfortable that nobody flies anymore
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Old Jan 24, 17, 8:56 am
  #812  
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It is striking that the largest potential is in J cabin in this presentation.
"Remove stowage space for J passenger => Earn 2,6M USD / plane". I guess we have discovered the reasoning behind the crammed J cabin on AY A350.

Apparently the industry assumes J travellers are not very comfort concerned and will keep paying a premium for less and less comfort.
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Old Jan 24, 17, 9:57 am
  #813  
 
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This past Saturday HEL - LHR I had a seat with a new floor vent that was much sturdier. This time the duct tape was around the little stowage box next to the aisle-side armrest. The lid was already loosened up and didn't want to close. But service was great so I didn't really care about the details!
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Old Jan 24, 17, 10:01 am
  #814  
 
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Originally Posted by CeruleanBlue
This time the duct tape was around the little stowage box next to the aisle-side armrest.
I had today same.
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Old Feb 4, 17, 5:30 pm
  #815  
 
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My flight in July (HEL-ICN, 359) seems to have a different config in Economy Comfort? Up to recently, the front row (21) was 2-3-2, but now it seems to be 3-3-3 as well? Confirmed on ExpertFlyer...

Anyone knows what's up?
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Old Feb 5, 17, 12:50 am
  #816  
 
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Originally Posted by BA6501
My flight in July (HEL-ICN, 359) seems to have a different config in Economy Comfort? Up to recently, the front row (21) was 2-3-2, but now it seems to be 3-3-3 as well? Confirmed on ExpertFlyer...

Anyone knows what's up?
Most probably you will be onboard an A359 of the new Finnair config, without a J minicabin after doors L2 and R2 so that the aisle does not become distorted in the row 21.
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Old Feb 5, 17, 1:09 am
  #817  
 
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Originally Posted by BA6501
My flight in July (HEL-ICN, 359) seems to have a different config in Economy Comfort? Up to recently, the front row (21) was 2-3-2, but now it seems to be 3-3-3 as well? Confirmed on ExpertFlyer...

Anyone knows what's up?
AY will receive the ninth A350 end of May/early June and next 3 airplanes will have a different cabin configuration with reduced J capacity and more Y seats.
This was discussed in more detail on previous page in post #801.
A new seatmap has not been announced and yet another sign of typical Finnair IT incompetency to update their webpages, but should be available here: https://www.finnair.com/fi/gb/flights/fleet
I wouldn't expect it to appear next day, though.

EDIT: lkrt was faster.

Last edited by ff_flyer; Feb 5, 17 at 1:14 am
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Old Feb 5, 17, 2:17 am
  #818  
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Row 41 still has the 2-3-2, if that is any consilation.
Counting the seats on expertflyer it is going to be a 338 seater (J/32 Y/306), up 14% from current A359
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Old Feb 5, 17, 2:40 am
  #819  
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Originally Posted by ff_flyer
Well, definitely no reduced galleys nor major toilet changes, basically same airplane as the current 7 tails.
...
I'd say they removed the toilets by doors 2R and 2L as they were a part of minicabin before. There are no lavs visible on the seatmap published, and it looks like no extra toilets in the back. If So that is a major reduction.
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Old Feb 5, 17, 2:53 am
  #820  
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Here is what is published to the seat selection.
There are some odd single seats on row 39 and 56. Could it be FA seats that for some reason made it into the seatmap?! Expertflyer does NOT show 39 A/L or 56 A/L but instead shows lavatories in those spaces.
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Old Feb 5, 17, 3:14 am
  #821  
 
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Why 25H is not Comfort seat?
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Old Feb 5, 17, 4:09 am
  #822  
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Perhaps 25DE isn't either.
Could be that 21DEH is pushed back half a row for some reason and so 25DEH almost aligns with row 26. Perhaps there are some slime-line lavatories ahead of row 21 anyway?

Pure speculation.
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Old Feb 5, 17, 4:10 am
  #823  
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Expertflyer does "confirm" that 25DEH is normal econ, not comfort.
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Old Feb 5, 17, 5:38 am
  #824  
 
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That chart likely has many misaligned things anyway. For example, seat 41A should probably be aligned with column B. I wouldn't use it to draw conclusions about anything detailed.
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Old Feb 5, 17, 9:32 am
  #825  
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With the A340 gone and this new A350 config on the way in, I've finally started to update my aircraft flow chart.

I am now in the market for details about the next A350 config, especially seating arrangements, any interesting equipment (cappuccino-maker, slimline toilets) and generally anything that describes this configs pros and cons.
Preferably first hand experience from being onboard or from leaked documents describing the config. Comment here or PM me if it is juicy...



I am also posting my work in progress. The purpose of the chart is to have an easy way to determine what aircraft one is on and to get a minimum set of info, like what seat to choose/avoid. I don't want to litter the flow chart with too many details, but am open for feedback on what to include.
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