Finnair A350 XWB master thread

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Old Feb 13, 20, 12:12 am   -   Wikipost
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Last edit by: OH-LGG
Wiki Link
Finnair (AY) company website dediacted for A350 fleet can be found HERE

A350 Deliveries
OH-LWA (msn 18) delivered 7th Oct 2015 is the first Finnair A350 and started long-haul operations as AY57 to PVG on 21st Nov 2015.
OH-LWB (msn 19) was delivered 14th Dec 2015, started long-haul operations as AY89 to BKK on 19th Dec 2015.
OH-LWC (msn 20) was delivered 31st Dec 2015, started long-haul operations as AY89 to BKK on 3rd Jan 2016.
OH-LWD (msn 22) was delivered 25th Mar 2016, started long-haul operations as AY89 to BKK on 28th Mar 2016.
OH-LWE (msn 23) was delivered 29th Apr 2016, started long-haul operations as AY89 to BKK on 1st May 2016
OH-LWF (msn 28) was delivered 25th Jun 2016, started long-haul operations as AY89 to BKK on 27th Jun 2016
OH-LWG (msn 51) was delivered 29th Sep 2016, started long-haul operations as AY89 to BKK on 30th Sep 2016
OH-LWH (msn 97) was delivered 04th Apr 2017, started long-haul operations as AY89 to BKK on 5th Apr 2017
OH-LWI (msn 104) was delivered 02nd Jun 2017, started long-haul operations as AY89 to BKK on 5th Jun 2017
OH-LWK (msn 113) was delivered 30th Jun 2017, started long-haul operations as AY89 to BKK on 3rd Jul 2017
OH-LWL (msn 134) was delivered on 22th Sep 2017, started as AY 831 to LHR on 27th Sep 2017 and started longhauls on 29th Sep 2017 as AY89 to BKK.
OH-LWM (msn 264) was delivered on 13th Dec 2018, started long-haul operations as AY73 to NRT on 19th Dec 2018
OH-LWN (msn 273) was delivered on 13th Feb 2019, started long-haul operations as AY73 to NRT on 16th Feb 2019
OH-LWO (msn 300) was delivered on 26th Apr 2019, started long haul operations as AY141 to BKK on 29th Apr 2019
OH-LWP (msn 392) was delivered on 10th Feb 2020, started long haul operations as AY141 to BKK on 13th Feb 2020
Seating
2 different configurations exists.
J/46 Y/251: Features 2 J cabins. First 8 birds and 12th(LWA-LWH, LWM) has this config
J/32 Y/304: The minicabin is removed and replaced with Y seating. Babycots in 1L and 41L. Birds 9-11, 13, 15 (LWI-LWL, LWN, LWP) has this config, a.k.a. marsuhäkki config.

Complete seatmap and layout of config 1 can be found HERE and config 2 is here.

Business Class features Zodiac Cirrus III full-flat bed seats in a 1-2-1 abreast config, all seats with direct access to the aisle. Config1 has two business class cabins, row1-8 and 9-12, while config2 only has one (row 1-8). Early reviews has preferred front cabin over minicabin, and for best window seat, row 2 or 1 may be preferable, row 1 for aisle seats.

As operations of A350 has matured, it has become practice to set the snack-bar on top of the cupboard in front of row 1, making row 1 experience a lot of foot traffic and noise.
Config2 also suffers from low toilet/pax quota (2 toilets / 32 pax) as the aft toilets has been assigned to the high density Y cabin, further contributing to high foot traffic in the front of the cabin. For these reasons, a seat further to the back may be preferable. However, all service start in the front and it will usually take a long time to get your meal in row 8.

For couples travelling together there is no clear choice. DH-seats are tilted towards each-other, but you still will not see the other person without leaning forwards. Seat across aisles (AD and HL respectively) has no barriers between them, but are tilted the wrong way and rows are also slightly misaligned.


Economy Comfort on A350 has the exact same seats as in economy, but with ≈4" inches more legroom. They also come with noise cancelling headphones, 1h internet, priority boarding and a small amenity kit.
Finnair platinums and OWE members can select these seats for free. (OWE must call to do so). Other passengers can select comfort seats for a fee, and seats are also sold after boarding.
On config1 comfort is row 21-25, while on config 2 comfort is row 21-24 + 25ABC and 25JKL. Row 21 is bulkhead and has slightly more space, as no seat reclines into the space. None of the configs has that super-space found on some retrofitted A330 though.

On config1 21AC and 21JL are the only paired seats making them preferable, but if you want to have IFE screen in the seat in front of you, pick row 22. On config2 all seats are in groups of 3, and it is also recommended to stay away from row 21 entirely, as it is entangled with the toilets.

In terms of space there are no seats in comfort cabin on either config that beats exit row 41A/C/J/L or 42A/L.



Economy Class features 3-3-3 abreast slimline seating with 32" pitch. The best seats are row 41 with most legroom on A/C/J/L (but they lack window), and row 42 A/L.
These are either labled "extra legroom" or "exit row" and are selectable with status or for a fee.
Economy cabin offers USB for charge - no AC outlets.


In-Flight Entertainment

IFE system is upgraded. Bigger screens, wider selection of movies and music, route mapper and control options. You can watch a movie from start to landing. You will have Bose noise-cancelling earphones in business class and in Economy comfort, and earplugs in economy class.
Wifi: you will see a code (in business class) in the screen when you open the IFE and select language. In economy class, you need to ask cabin crew for a voucher code if you are OWS/OWE, otherwise it costs you 7,95€ per hour, 11,95€ per three hours or 19,95€ for the whole flight. It may take some time until up in the air to get it started. Log in is required, once you have created an account and password, the system will recognize you next time.

Quality issues and early refurbishment
The seats in business class have had many quality issues from day one. Apart from some inherent problems with the seat design, there are also malfunctions and abnormal wear.
As every row has slightly different pitch, fittings and trimmings have had to de adopted manually. Apart from causing delays in delivery, this also has led to many things in the cabin tend to come loose, to squeak and to break.

In june 2017 it was announced that Airbus has accepted responsibility for the quality issues and will replace every seat on every plane delivered until that point in time (9 birds).
The refurbish will take place during the first round of major maintenance round, scheduled to start later this year.

There is no information if there will be any changes made at the same time (addressing complaints about cramped seats and missing stowage space for example), but most likely this is treated as a warranty action and so cabin will be equipped with the exact same seats and layout, albeit with a newer batch of seats.

More details and discussion:
FAM (Familiarization) flights were ongoing within European destinations until the first A350 aircraft was put on regular long-haul service on 21st November 2015. Here is a list of FAM flights quoted by a FT'er.
The "famous" introduction list with initial experiences can be found in THIS thread
Discussion about the first long-haul services and experiences can be found in another THREAD

Links to many trip reports can be found in https://www.flyertalk.com/forum/finn...ion-links.html.


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Old Nov 20, 15, 3:20 pm
  #31  
 
Join Date: Sep 2010
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Originally Posted by Courmisch View Post
BKK is also one of the longest route - second longest "scheduled" route behind SIN, no? Full efficiency would be all the more beneficial.
At least when it comes to flight time, I think BKK and MIA are very much the same...
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Old Nov 21, 15, 5:59 am
  #32  
 
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More importantly the plastic scale model is now available for preorder:
http://www.preordershop.fi/SelectPro...l+A350&model=+

(According to Blue Wings, it is also on sale on long-haul flights.)
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Old Dec 31, 15, 6:20 am
  #33  
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OH-LWB was delivered December 14.
OH-LWC will land in about an hour.
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Old Jan 2, 16, 3:31 pm
  #34  
 
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Does anyone can help with seats? What will be the best choice for a couple traveling in J? Middle seats or window and one middle seat in the same row?
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Old Jan 2, 16, 3:52 pm
  #35  
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The aisle is very narrow so you would be closer to eachother in the window+middle seat, but seats by windows are not aligned with seats in middle, and you are turned away from each other. Therefore I would suggest 2 middle seats.
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Old Jan 3, 16, 1:17 am
  #36  
 
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Originally Posted by Ed Size View Post
Does anyone can help with seats? What will be the best choice for a couple traveling in J? Middle seats or window and one middle seat in the same row?
Here is an excerpt from an outstandind trip report;

"What are the best Business Class seats on Finnair’s Airbus A350 XWB? Click here for the seat map.

The seats in row 9 to 12 are located in their own little private cabin and are therefore highly recommended.
Solo travelers should go fo the window seats, while companions should choose the middle seats.

What are the worst Business Class seats on Finnair’s Airbus A350 XWB? Click here for the seat map.

I suggest to avoid the seats in row 1, 8 and 10, since the proximity to the galley may be bothersome.
I also suggest to avoid the last row of Business Class, row 12, which is in front of the Economy Comfort Class bassinet seats."


http://theluxurytravelexpert.com/201...ss-class-a350/

I chose the row 9 (first in the minicabin) for the night flight and row 2 on the way back from BKK.
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Old Jan 3, 16, 1:44 am
  #37  
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Originally Posted by Ed Size View Post
Does anyone can help with seats? What will be the best choice for a couple traveling in J? Middle seats or window and one middle seat in the same row?
I have been thinking this very same thing. I decided to go with one window and one middle seat since they seems to be closer to each other than two middle seats. If both are seated in the middle seats you can't see your travel companion unless you stand up. Am I right? When one is on window seat and other one on middle seat, you can just turned your head and see your partner is still there. No?
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Old Jan 3, 16, 8:49 am
  #38  
 
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Any chance this bird gets put on the HEL-JFK-HEL route? I'm guessing the leg is too short to take full advantage of its fuel efficiency.
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Old Jan 3, 16, 8:50 am
  #39  
 
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LWC's first commercial flight and first destination is today AY89 to BKK.
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Old Jan 3, 16, 10:12 am
  #40  
 
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Originally Posted by WillTravel4Food View Post
Any chance this bird gets put on the HEL-JFK-HEL route? I'm guessing the leg is too short to take full advantage of its fuel efficiency.
The new bird is scheduled for JFK between 12JAN and 20JAN, changes always possible.
I think one reason for using it in the North Atlantic is the potential media coverage gained with first real A350 commercial operations into NA.
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Old Jan 4, 16, 10:51 am
  #41  
 
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Originally Posted by ff_flyer View Post
The new bird is scheduled for JFK between 12JAN and 20JAN, changes always possible.
I think one reason for using it in the North Atlantic is the potential media coverage gained with first real A350 commercial operations into NA.
Well... Game over! They did it already:

http://www.qatarairways.com/global/e...o_philadelphia
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Old Jan 5, 16, 4:27 am
  #42  
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I don't remember seeing as bad on-time statistics for a single plane as OH-LWB has currently:

http://www.flightradar24.com/data/airplanes/oh-lwb/

I hope they catch up the schedule soon...
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Old Jan 5, 16, 5:21 am
  #43  
 
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Seems something went very wrong at HEL yesterday.
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Old Jan 5, 16, 5:53 am
  #44  
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LWA also has a bad track record, departs 30-60 minutes late every flight.
However, many longhauls depart late per SOP. AY has generous block time and don't care much about departing on time.
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Old Jan 5, 16, 7:38 am
  #45  
 
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Originally Posted by intuition View Post
The aisle is very narrow so you would be closer to eachother in the window+middle seat, but seats by windows are not aligned with seats in middle, and you are turned away from each other. Therefore I would suggest 2 middle seats.
I got you, but it looks like you can t even look at each other if you are taking 2 middle seats. So I ll give the window/middle seat version a try.
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