Nov 4, 2015, 9:05 am
Last edit by: OH-LGG
Finnair (AY) company website dedicated for A350 fleet can be found HERE
!!
bold= new cabin
!!
A350 Deliveries
OH-LWA (msn 18) delivered 7th Oct 2015 is the first Finnair A350 and started long-haul operations as AY57 to PVG on 21st Nov 2015.
OH-LWB (msn 19) was delivered 14th Dec 2015, started long-haul operations as AY89 to BKK on 19th Dec 2015.
OH-LWC (msn 20) was delivered 31st Dec 2015, started long-haul operations as AY89 to BKK on 3rd Jan 2016.
OH-LWD (msn 22) was delivered 25th Mar 2016, started long-haul operations as AY89 to BKK on 28th Mar 2016.
OH-LWE (msn 23) was delivered 29th Apr 2016, started long-haul operations as AY89 to BKK on 1st May 2016
OH-LWF (msn 28) was delivered 25th Jun 2016, started long-haul operations as AY89 to BKK on 27th Jun 2016
OH-LWG (msn 51) was delivered 29th Sep 2016, started long-haul operations as AY89 to BKK on 30th Sep 2016
OH-LWH (msn 97) was delivered 04th Apr 2017, started long-haul operations as AY89 to BKK on 5th Apr 2017
OH-LWI (msn 104) was delivered 02nd Jun 2017, started long-haul operations as AY89 to BKK on 5th Jun 2017
OH-LWK (msn 113) was delivered 30th Jun 2017, started long-haul operations as AY89 to BKK on 3rd Jul 2017
OH-LWL (msn 134) was delivered on 22th Sep 2017, started as AY 831 to LHR on 27th Sep 2017 and started longhauls on 29th Sep 2017 as AY89 to BKK.
OH-LWM (msn 264) was delivered on 13th Dec 2018, started long-haul operations as AY73 to NRT on 19th Dec 2018
OH-LWN (msn 273) was delivered on 13th Feb 2019, started long-haul operations as AY73 to NRT on 16th Feb 2019
OH-LWO (msn 300) was delivered on 26th Apr 2019, started long haul operations as AY141 to BKK on 29th Apr 2019
OH-LWP (msn 392) was delivered on 10th Feb 2020, started long haul operations as AY141 to BKK on 13th Feb 2020
OH-LWR (msn 410) was delivered on 1st Sep 2020, started long haul operations as AY141 to BKK on 8th Sep 2020
OH-LWS (msn 516) was delivered on 29th Dec 2021, started long haul operations as AY87 to PVG (cargo only) on 24th Jan 2022, first pax service on 28th Feb 2022 as AY9
Seating
2 different configurations exists.
J/46 Y/251: Features 2 J cabins. First 8 birds and 12th(LWA-LWH, LWM) has this config
J/32 Y/304: The minicabin is removed and replaced with Y seating. Babycots in 1L and 41L. Birds 9-11, 13, 15 (LWI-LWL, LWN, LWP) has this config, a.k.a. marsuhäkki config.
Complete seatmap and layout of config 1 can be found HERE and config 2 is here.
Business Class features Zodiac Cirrus III full-flat bed seats in a 1-2-1 abreast config, all seats with direct access to the aisle. Config1 has two business class cabins, row1-8 and 9-12, while config2 only has one (row 1-8). Early reviews has preferred front cabin over minicabin, and for best window seat, row 2 or 1 may be preferable, row 1 for aisle seats.
As operations of A350 has matured, it has become practice to set the snack-bar on top of the cupboard in front of row 1, making row 1 experience a lot of foot traffic and noise.
Config2 also suffers from low toilet/pax quota (2 toilets / 32 pax) as the aft toilets has been assigned to the high density Y cabin, further contributing to high foot traffic in the front of the cabin. For these reasons, a seat further to the back may be preferable. However, all service start in the front and it will usually take a long time to get your meal in row 8.
For couples travelling together there is no clear choice. DH-seats are tilted towards each-other, but you still will not see the other person without leaning forwards. Seat across aisles (AD and HL respectively) has no barriers between them, but are tilted the wrong way and rows are also slightly misaligned.
Economy Comfort on A350 has the exact same seats as in economy, but with ≈4" inches more legroom. They also come with noise cancelling headphones, 1h internet, priority boarding and a small amenity kit.
Finnair platinums and OWE members can select these seats for free. (OWE must call to do so). Other passengers can select comfort seats for a fee, and seats are also sold after boarding.
On config1 comfort is row 21-25, while on config 2 comfort is row 21-24 + 25ABC and 25JKL. Row 21 is bulkhead and has slightly more space, as no seat reclines into the space. None of the configs has that super-space found on some retrofitted A330 though.
On config1 21AC and 21JL are the only paired seats making them preferable, but if you want to have IFE screen in the seat in front of you, pick row 22. On config2 all seats are in groups of 3, and it is also recommended to stay away from row 21 entirely, as it is entangled with the toilets.
In terms of space there are no seats in comfort cabin on either config that beats exit row 41A/C/J/L or 42A/L.
Economy Class features 3-3-3 abreast slimline seating with 32" pitch. The best seats are row 41 with most legroom on A/C/J/L (but they lack window), and row 42 A/L.
These are either labled "extra legroom" or "exit row" and are selectable with status or for a fee.
Economy cabin offers USB for charge - no AC outlets.
In-Flight Entertainment
IFE system is upgraded. Bigger screens, wider selection of movies and music, route mapper and control options. You can watch a movie from start to landing. You will have Bose noise-cancelling earphones in business class and in Economy comfort, and earplugs in economy class.
Wifi: you will see a code (in business class) in the screen when you open the IFE and select language. In economy class, you need to ask cabin crew for a voucher code if you are OWS/OWE, otherwise it costs you 7,95€ per hour, 11,95€ per three hours or 19,95€ for the whole flight. It may take some time until up in the air to get it started. Log in is required, once you have created an account and password, the system will recognize you next time.
Quality issues and early refurbishment
The seats in business class have had many quality issues from day one. Apart from some inherent problems with the seat design, there are also malfunctions and abnormal wear.
As every row has slightly different pitch, fittings and trimmings have had to de adopted manually. Apart from causing delays in delivery, this also has led to many things in the cabin tend to come loose, to squeak and to break.
In june 2017 it was announced that Airbus has accepted responsibility for the quality issues and will replace every seat on every plane delivered until that point in time (9 birds).
The refurbish will take place during the first round of major maintenance round, scheduled to start later this year.
There is no information if there will be any changes made at the same time (addressing complaints about cramped seats and missing stowage space for example), but most likely this is treated as a warranty action and so cabin will be equipped with the exact same seats and layout, albeit with a newer batch of seats.
More details and discussion:
FAM (Familiarization) flights were ongoing within European destinations until the first A350 aircraft was put on regular long-haul service on 21st November 2015. Here is a list of FAM flights quoted by a FT'er.
The "famous" introduction list with initial experiences can be found in THIS thread
Discussion about the first long-haul services and experiences can be found in another THREAD
Links to many trip reports can be found in https://www.flyertalk.com/forum/finn...ion-links.html.
!!
bold= new cabin
!!
A350 Deliveries
OH-LWA (msn 18) delivered 7th Oct 2015 is the first Finnair A350 and started long-haul operations as AY57 to PVG on 21st Nov 2015.
OH-LWB (msn 19) was delivered 14th Dec 2015, started long-haul operations as AY89 to BKK on 19th Dec 2015.
OH-LWC (msn 20) was delivered 31st Dec 2015, started long-haul operations as AY89 to BKK on 3rd Jan 2016.
OH-LWD (msn 22) was delivered 25th Mar 2016, started long-haul operations as AY89 to BKK on 28th Mar 2016.
OH-LWE (msn 23) was delivered 29th Apr 2016, started long-haul operations as AY89 to BKK on 1st May 2016
OH-LWF (msn 28) was delivered 25th Jun 2016, started long-haul operations as AY89 to BKK on 27th Jun 2016
OH-LWG (msn 51) was delivered 29th Sep 2016, started long-haul operations as AY89 to BKK on 30th Sep 2016
OH-LWH (msn 97) was delivered 04th Apr 2017, started long-haul operations as AY89 to BKK on 5th Apr 2017
OH-LWI (msn 104) was delivered 02nd Jun 2017, started long-haul operations as AY89 to BKK on 5th Jun 2017
OH-LWK (msn 113) was delivered 30th Jun 2017, started long-haul operations as AY89 to BKK on 3rd Jul 2017
OH-LWL (msn 134) was delivered on 22th Sep 2017, started as AY 831 to LHR on 27th Sep 2017 and started longhauls on 29th Sep 2017 as AY89 to BKK.
OH-LWM (msn 264) was delivered on 13th Dec 2018, started long-haul operations as AY73 to NRT on 19th Dec 2018
OH-LWN (msn 273) was delivered on 13th Feb 2019, started long-haul operations as AY73 to NRT on 16th Feb 2019
OH-LWO (msn 300) was delivered on 26th Apr 2019, started long haul operations as AY141 to BKK on 29th Apr 2019
OH-LWP (msn 392) was delivered on 10th Feb 2020, started long haul operations as AY141 to BKK on 13th Feb 2020
OH-LWR (msn 410) was delivered on 1st Sep 2020, started long haul operations as AY141 to BKK on 8th Sep 2020
OH-LWS (msn 516) was delivered on 29th Dec 2021, started long haul operations as AY87 to PVG (cargo only) on 24th Jan 2022, first pax service on 28th Feb 2022 as AY9
Seating
2 different configurations exists.
J/46 Y/251: Features 2 J cabins. First 8 birds and 12th(LWA-LWH, LWM) has this config
J/32 Y/304: The minicabin is removed and replaced with Y seating. Babycots in 1L and 41L. Birds 9-11, 13, 15 (LWI-LWL, LWN, LWP) has this config, a.k.a. marsuhäkki config.
Complete seatmap and layout of config 1 can be found HERE and config 2 is here.
Business Class features Zodiac Cirrus III full-flat bed seats in a 1-2-1 abreast config, all seats with direct access to the aisle. Config1 has two business class cabins, row1-8 and 9-12, while config2 only has one (row 1-8). Early reviews has preferred front cabin over minicabin, and for best window seat, row 2 or 1 may be preferable, row 1 for aisle seats.
As operations of A350 has matured, it has become practice to set the snack-bar on top of the cupboard in front of row 1, making row 1 experience a lot of foot traffic and noise.
Config2 also suffers from low toilet/pax quota (2 toilets / 32 pax) as the aft toilets has been assigned to the high density Y cabin, further contributing to high foot traffic in the front of the cabin. For these reasons, a seat further to the back may be preferable. However, all service start in the front and it will usually take a long time to get your meal in row 8.
For couples travelling together there is no clear choice. DH-seats are tilted towards each-other, but you still will not see the other person without leaning forwards. Seat across aisles (AD and HL respectively) has no barriers between them, but are tilted the wrong way and rows are also slightly misaligned.
Economy Comfort on A350 has the exact same seats as in economy, but with ≈4" inches more legroom. They also come with noise cancelling headphones, 1h internet, priority boarding and a small amenity kit.
Finnair platinums and OWE members can select these seats for free. (OWE must call to do so). Other passengers can select comfort seats for a fee, and seats are also sold after boarding.
On config1 comfort is row 21-25, while on config 2 comfort is row 21-24 + 25ABC and 25JKL. Row 21 is bulkhead and has slightly more space, as no seat reclines into the space. None of the configs has that super-space found on some retrofitted A330 though.
On config1 21AC and 21JL are the only paired seats making them preferable, but if you want to have IFE screen in the seat in front of you, pick row 22. On config2 all seats are in groups of 3, and it is also recommended to stay away from row 21 entirely, as it is entangled with the toilets.
In terms of space there are no seats in comfort cabin on either config that beats exit row 41A/C/J/L or 42A/L.
Economy Class features 3-3-3 abreast slimline seating with 32" pitch. The best seats are row 41 with most legroom on A/C/J/L (but they lack window), and row 42 A/L.
These are either labled "extra legroom" or "exit row" and are selectable with status or for a fee.
Economy cabin offers USB for charge - no AC outlets.
In-Flight Entertainment
IFE system is upgraded. Bigger screens, wider selection of movies and music, route mapper and control options. You can watch a movie from start to landing. You will have Bose noise-cancelling earphones in business class and in Economy comfort, and earplugs in economy class.
Wifi: you will see a code (in business class) in the screen when you open the IFE and select language. In economy class, you need to ask cabin crew for a voucher code if you are OWS/OWE, otherwise it costs you 7,95€ per hour, 11,95€ per three hours or 19,95€ for the whole flight. It may take some time until up in the air to get it started. Log in is required, once you have created an account and password, the system will recognize you next time.
Quality issues and early refurbishment
The seats in business class have had many quality issues from day one. Apart from some inherent problems with the seat design, there are also malfunctions and abnormal wear.
As every row has slightly different pitch, fittings and trimmings have had to de adopted manually. Apart from causing delays in delivery, this also has led to many things in the cabin tend to come loose, to squeak and to break.
In june 2017 it was announced that Airbus has accepted responsibility for the quality issues and will replace every seat on every plane delivered until that point in time (9 birds).
The refurbish will take place during the first round of major maintenance round, scheduled to start later this year.
There is no information if there will be any changes made at the same time (addressing complaints about cramped seats and missing stowage space for example), but most likely this is treated as a warranty action and so cabin will be equipped with the exact same seats and layout, albeit with a newer batch of seats.
More details and discussion:
FAM (Familiarization) flights were ongoing within European destinations until the first A350 aircraft was put on regular long-haul service on 21st November 2015. Here is a list of FAM flights quoted by a FT'er.
The "famous" introduction list with initial experiences can be found in THIS thread
Discussion about the first long-haul services and experiences can be found in another THREAD
Links to many trip reports can be found in https://www.flyertalk.com/forum/finn...ion-links.html.
Finnair A350 XWB master thread
Mar 27, 2016, 12:29 pm
#287
Join Date: Sep 2009
Location: Global
Posts: 5,998
I flew on the A350 for the first time a few days ago into BKK in J and I had modest expectations for the product after reading a few mixed reviews.
I left the flight slightly frustrated as it's very close to being a very good product. ...
The food was acceptable. ...
The seat is what frustrated me though. It's a proven winner on CX/AA but the changes AY made are all for the worse. ...
Then IFE was great, lots of choice and so simple to use and very fluid.
It's a shame that AY decided to cram as many of these seats in as they did because it's very close to being an excellent product. ...
I left the flight slightly frustrated as it's very close to being a very good product. ...
The food was acceptable. ...
The seat is what frustrated me though. It's a proven winner on CX/AA but the changes AY made are all for the worse. ...
Then IFE was great, lots of choice and so simple to use and very fluid.
It's a shame that AY decided to cram as many of these seats in as they did because it's very close to being an excellent product. ...
Another review that may be of interest and it includes some good photos for those of us who have not yet had the pleasure/pain of travelling on it.
http://www.ausbt.com.au/review-finna...ess-class-seat
http://www.ausbt.com.au/review-finna...ess-class-seat
Well said.
Mar 27, 2016, 10:34 pm
#288
Join Date: Mar 2000
Posts: 938
Just back from a quick trip to Asia. Outbound on AY A359, inbound on CX B777. This was my third flight on the AY A359.
How can it be that what is effectively the same basic seat, AY can get it so wrong in so many ways. The space, the comfort, the details...it appears that no-one (and certainly not frequent flyers) tested the actual seat before they pressed the button yes let's order these. To me this is the result of very poor management; senior guys only interested in ROI / operating costs etc rather than the customer experience which is a big driver of revenue.
Reminds me of the situation about 10 years ago when AY announced business class flatbeds with big rara and got us frequent flyers excited. It was a huge disappointment when the new seat turned out to be the slide. This happened at the time when the progressive airlines (Virgin, BA, CX, SQ) were just moving to proper 180 degrees flatbeds.
AY then realised they made a mistake and changed to what is on the A333 today...not bad but I call it the coffin because the very cramped space at the feet.
And with the A359 they are taking a step backward. I really hope they pick this one up quickly and improve the seat asap before they have 19 beautiful new planes with a substandard C seat. The CEO said they want to have the best LH C product in Europe...well it wont be achievable unless they do adjustments to the seat. BTW, I don't know if the fundamental issue is cramming too many seats in a certain space...if so then you can only do so much but even so much would make a difference.
How can it be that what is effectively the same basic seat, AY can get it so wrong in so many ways. The space, the comfort, the details...it appears that no-one (and certainly not frequent flyers) tested the actual seat before they pressed the button yes let's order these. To me this is the result of very poor management; senior guys only interested in ROI / operating costs etc rather than the customer experience which is a big driver of revenue.
Reminds me of the situation about 10 years ago when AY announced business class flatbeds with big rara and got us frequent flyers excited. It was a huge disappointment when the new seat turned out to be the slide. This happened at the time when the progressive airlines (Virgin, BA, CX, SQ) were just moving to proper 180 degrees flatbeds.
AY then realised they made a mistake and changed to what is on the A333 today...not bad but I call it the coffin because the very cramped space at the feet.
And with the A359 they are taking a step backward. I really hope they pick this one up quickly and improve the seat asap before they have 19 beautiful new planes with a substandard C seat. The CEO said they want to have the best LH C product in Europe...well it wont be achievable unless they do adjustments to the seat. BTW, I don't know if the fundamental issue is cramming too many seats in a certain space...if so then you can only do so much but even so much would make a difference.
Mar 28, 2016, 11:03 am
#289
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,749
It seems that AY is creating so much badwill with their new A350, not only the J seat but all the cancellations. I'm currently at LHR, flying home on a delayed BA flight (storm at LHR in the morning). BA agreed to move me to an earlier AY flight (with a non-flexible ticket, that's what I call service!) but at the AY gate, the agent tells me they've overbooked both evening flights heavily and cannot accommodate me.
No problem for me, I'm back with BA, but I feel sorry for the AY PLT member who talked to the same agent because he had been rerouted by AY PVG-LHR-HEL and was, by now, 9 hours delayed and they would still not accommodate him on the AY flight to HEL. Frankly, if I were AY, I woud just throw off a non-status non-connecting pax, pay them the €250 EU261 comp and accommodate the PLT. But I'm not running the airline...
No problem for me, I'm back with BA, but I feel sorry for the AY PLT member who talked to the same agent because he had been rerouted by AY PVG-LHR-HEL and was, by now, 9 hours delayed and they would still not accommodate him on the AY flight to HEL. Frankly, if I were AY, I woud just throw off a non-status non-connecting pax, pay them the €250 EU261 comp and accommodate the PLT. But I'm not running the airline...
Mar 28, 2016, 11:42 am
#290
Join Date: Jul 2014
Programs: AY Platinum
Posts: 287
Does anyone know what the compensation rules say about having to leave early? I ask because I arrived at HEL less than one hour late, but that was only possible because I got on a red-eye to Tokyo 8 hours before I was supposed to be on PVG-HEL. The total time and sleep I lost is quite significant.
Mar 28, 2016, 1:12 pm
#291
Join Date: Mar 2016
Location: London/Bangkok
Posts: 5
OH-LWD
Date From To Flight Fl.time STD ATD STA Status
28Mar HEL BKK AY89 - 09:35PM 09:59PM 07:15AM Estimated 07:19AM
28Mar LHR HEL AY832 2:15 12:20PM 01:19PM 03:15PM Landed 03:34PM
28Mar HEL LHR AY831 3:07 06:00AM 06:20AM 09:10AM Landed 09:27AM
25Mar TLS HEL AY8961 2:60 - 10:25PM - Landed 01:25AM
Already busy serving the BKK route ^
Mar 29, 2016, 4:22 am
#292
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Nay, probably not. I just saw AY launch a "we got the most on-time-airline-award"-campaign and they got a lot of likes on their facebook page. The general public "knows" Finnair has the most modern fleet, is always on time and is the best europeean airline for the x.th year in a row. The badwill only hits a few hundreds of flyers, and they don't matter much.
Mar 29, 2016, 4:39 am
#293
Original Poster
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
I was about to update the WIKI but OH-LGG did it already ^
Then, I checked the stats and found out that OH-LWD had, before setting off for BKK, made its first tour to LHR before BKK, and it had departed from LHR 1 min AHEAD OF TIME! What is that... then again, returning to normality: 30 mins late departure but ticking back the clock arriving on time.
Then, I checked the stats and found out that OH-LWD had, before setting off for BKK, made its first tour to LHR before BKK, and it had departed from LHR 1 min AHEAD OF TIME! What is that... then again, returning to normality: 30 mins late departure but ticking back the clock arriving on time.
Mar 29, 2016, 5:01 am
#294
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,056
I was about to update the WIKI but OH-LGG did it already ^
Then, I checked the stats and found out that OH-LWD had, before setting off for BKK, made its first tour to LHR before BKK, and it had departed from LHR 1 min AHEAD OF TIME! What is that... then again, returning to normality: 30 mins late departure but ticking back the clock arriving on time.
Then, I checked the stats and found out that OH-LWD had, before setting off for BKK, made its first tour to LHR before BKK, and it had departed from LHR 1 min AHEAD OF TIME! What is that... then again, returning to normality: 30 mins late departure but ticking back the clock arriving on time.
If You look it again, You'll see that departure from LHR was delayed 38 minutes due to incoming AY831 was late.
Mar 29, 2016, 5:54 am
#295
Join Date: Sep 2009
Location: Global
Posts: 5,998
Nay, probably not. I just saw AY launch a "we got the most on-time-airline-award"-campaign and they got a lot of likes on their facebook page. The general public "knows" Finnair has the most modern fleet, is always on time and is the best europeean airline for the x.th year in a row. The badwill only hits a few hundreds of flyers, and they don't matter much.
Now, on the other hand, if AY continues to have many of the lowest business class airfares from NA, premium flyers will fly it. It is not that bad.
Mar 29, 2016, 6:00 am
#296
Join Date: Mar 2015
Location: HEL
Programs: AY+ Plat and several other cards
Posts: 645
No problem for me, I'm back with BA, but I feel sorry for the AY PLT member who talked to the same agent because he had been rerouted by AY PVG-LHR-HEL and was, by now, 9 hours delayed and they would still not accommodate him on the AY flight to HEL. Frankly, if I were AY, I woud just throw off a non-status non-connecting pax, pay them the €250 EU261 comp and accommodate the PLT. But I'm not running the airline...
I was actually wondering the same issue, as if I had been AY, I would have made all there is to do to accommodate rerouted Plat member travelling in J to earliest flight, even if bumping someone non-AY+-member out, moving him to that later BA, and paying the compensation. That would have been good service and really strenghtened loyalty. Actually I would have been happy to travel the last leg in Y if I just had got to either of those earlier AY flights.
Then talking of the flight from PVG to LHR, we were rerouted onto Virgin Atlantic and have to admit, it was the most fun flight ever this far, 12hrs went like on the wings as the saying in Finnish goes, small and big details that made the flight really good, and fun. AY should definately throw away one line of seats on A350s and install a bar in J cabin. The bar was very popular hang around place for passengers interacting and spending time, crew entertaining passengers and filling glasses and offering snacks, it made long flight go so much better. First time on VS but definately not last, they made directly to my list of my favourite airlines!
Mar 29, 2016, 10:00 am
#297
Join Date: May 2012
Location: GVA (HEL)
Programs: AY Plat (OWE)
Posts: 536
I just wonder if it was me talking with that same gate agent at the same time and then we both ended up in the same very much delayed BA flight arriving in middle of the night, being delayed at HEL by almost 12 hrs. Perhaps we should have FT caps to recognize other FTers
I was actually wondering the same issue, as if I had been AY, I would have made all there is to do to accommodate rerouted Plat member travelling in J to earliest flight, even if bumping someone non-AY+-member out, moving him to that later BA, and paying the compensation. That would have been good service and really strenghtened loyalty. Actually I would have been happy to travel the last leg in Y if I just had got to either of those earlier AY flights.
Then talking of the flight from PVG to LHR, we were rerouted onto Virgin Atlantic and have to admit, it was the most fun flight ever this far, 12hrs went like on the wings as the saying in Finnish goes, small and big details that made the flight really good, and fun. AY should definately throw away one line of seats on A350s and install a bar in J cabin. The bar was very popular hang around place for passengers interacting and spending time, crew entertaining passengers and filling glasses and offering snacks, it made long flight go so much better. First time on VS but definately not last, they made directly to my list of my favourite airlines!
I was actually wondering the same issue, as if I had been AY, I would have made all there is to do to accommodate rerouted Plat member travelling in J to earliest flight, even if bumping someone non-AY+-member out, moving him to that later BA, and paying the compensation. That would have been good service and really strenghtened loyalty. Actually I would have been happy to travel the last leg in Y if I just had got to either of those earlier AY flights.
Then talking of the flight from PVG to LHR, we were rerouted onto Virgin Atlantic and have to admit, it was the most fun flight ever this far, 12hrs went like on the wings as the saying in Finnish goes, small and big details that made the flight really good, and fun. AY should definately throw away one line of seats on A350s and install a bar in J cabin. The bar was very popular hang around place for passengers interacting and spending time, crew entertaining passengers and filling glasses and offering snacks, it made long flight go so much better. First time on VS but definately not last, they made directly to my list of my favourite airlines!
Mar 29, 2016, 10:00 am
#298
Join Date: Aug 2015
Location: SIN
Programs: AY+ Plat, GA Plat, SQ Gold
Posts: 316
Let's hope she's back to pick me up tomorrow for AY89. Never been on such a new plane, as it would be her 7th commercial flight.
EDIT: Is there any way to find out which bird AY is planning to use?
EDIT: Is there any way to find out which bird AY is planning to use?
Last edited by Unsub; Mar 29, 2016 at 10:05 am
Mar 29, 2016, 10:11 am
#299
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Once the flightplan is filed, you can pick it up on a number of services, like flightstats.com, flightradar24.com flightaware.com.
Before the flightplan is filed, you need the oracle. (ie LGG)
All I can see is that AY today filed an equipment change on AY89 for tomorrow, changing it into A359.
http://www.flightstats.com/go/Flight...lightNumber=89
Before the flightplan is filed, you need the oracle. (ie LGG)
All I can see is that AY today filed an equipment change on AY89 for tomorrow, changing it into A359.
http://www.flightstats.com/go/Flight...lightNumber=89
Mar 29, 2016, 10:12 am
#300
Join Date: Sep 2009
Location: Global
Posts: 5,998
Or are you talking about a specific A359? (You can follow the tail numbers on flightaware to get an idea.)