The Finnair höpö-höpö (nonsense) thread
Mar 9, 2018, 9:54 pm
#2431
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Mar 10, 2018, 1:53 am
#2432
Join Date: Apr 2017
Location: C2
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Just for curiousity. What happens if you volunteer when AY have overbooked?
Flew AY144 the other day, prior to departure I received a mail where they mentioned the flight being overbooked and volunteers should let them know at check-in. I were not in a situation where I I could have volunteered, but I'm still curious what they offer those volunteers. Re-routing, change of departure date, economic compensation? Anyone with experience in volunteering?
Flew AY144 the other day, prior to departure I received a mail where they mentioned the flight being overbooked and volunteers should let them know at check-in. I were not in a situation where I I could have volunteered, but I'm still curious what they offer those volunteers. Re-routing, change of departure date, economic compensation? Anyone with experience in volunteering?
Mar 10, 2018, 2:09 am
#2433
Ambassador: Finnair
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Basically all the above could be on the table, depending on the situation. Impossible to say as every case is different but reroute / later (or in rare cases earlier) flight are of course always in there. Money comes in soon if no volunteers found easily.
Mar 10, 2018, 5:21 am
#2434
Join Date: Nov 2013
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Mar 10, 2018, 11:15 am
#2435
Join Date: Feb 2001
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Last edited by r2d2; Mar 10, 2018 at 11:45 am
Mar 10, 2018, 3:28 pm
#2436
Join Date: Apr 2017
Location: C2
Posts: 651
I’ve volunteered a few times but still have gotten on the original flight. You still have to go to the gate and then tell the gate agent that you’ve volunteered. The gate agent will either tell that the flight is no longer oversold or explain the rerouting options and the compensation related to them. The compensation amounts can be found at http://media.finnair.com/files/pdf/t...lans_FI_EN.pdf. If you accept you will have to wait until everyone else has boarded and if there’s still room on the plane, you won’t be rerouted.
Mar 10, 2018, 4:45 pm
#2437
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I never got the concept of volunteers being paid less than less than involuntary. These are fairly stingy amounts to entice people to give up a seat voluntarily.
Mar 10, 2018, 10:30 pm
#2438
Join Date: Feb 2001
Location: HEL
Programs: AY Plat Lumo, SK Gold
Posts: 954
The sums are large enough to find volunteers so there is no need to pay more. I personally find the deals really good in cases where I would lose only some free time by volunteering. The reroutings I’ve been offered would have caused me only minor inconvenience so I would have been happy to take a few hundred euros in exchange. The people who value their time more don’t volunteer and that’s the whole idea of asking for volunteers.
Mar 10, 2018, 11:21 pm
#2439
Join Date: Sep 2016
Location: London
Programs: finnair plus platinum
Posts: 668
Seat changes
I have tomorrow flights BKK-HEL-LHR and I booked flights and booked seats at least 6 months ago.
Now when I did online check in my seat from 1A was changed to 4F on London flight.
Seat was still 1A last week and wondering why this happened (never before for me) and am I able to change it back at check in desk.I am Finnair platinum last 4 years.
Now when I did online check in my seat from 1A was changed to 4F on London flight.
Seat was still 1A last week and wondering why this happened (never before for me) and am I able to change it back at check in desk.I am Finnair platinum last 4 years.
Mar 11, 2018, 12:43 am
#2440
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The sums are large enough to find volunteers so there is no need to pay more. I personally find the deals really good in cases where I would lose only some free time by volunteering. The reroutings I’ve been offered would have caused me only minor inconvenience so I would have been happy to take a few hundred euros in exchange. The people who value their time more don’t volunteer and that’s the whole idea of asking for volunteers.
However. It is far easier and quicker for the gate staff to deal with a voluntary denied boarding, eg. they can hold the luggage so it does not cause delay finding it later. And for helping the airline achieve this, they cut the payment. I am sure if more people were aware of this condition the pick up on these amounts would be lower.
Mar 11, 2018, 4:24 am
#2441
Join Date: Sep 2005
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I’ve volunteered a few times but still have gotten on the original flight. You still have to go to the gate and then tell the gate agent that you’ve volunteered. The gate agent will either tell that the flight is no longer oversold or explain the rerouting options and the compensation related to them. The compensation amounts can be found at http://media.finnair.com/files/pdf/t...lans_FI_EN.pdf. If you accept you will have to wait until everyone else has boarded and if there’s still room on the plane, you won’t be rerouted.
Mar 11, 2018, 7:55 am
#2442
Join Date: Feb 2001
Location: HEL
Programs: AY Plat Lumo, SK Gold
Posts: 954
Exactly. And neither do they have to reroute you: if you don’t contact the gate agent early enough they will start looking for other volunteers through announcements.
Mar 11, 2018, 12:00 pm
#2443
Join Date: Sep 2016
Location: HEL
Programs: AY+ Platinum
Posts: 103
I have tomorrow flights BKK-HEL-LHR and I booked flights and booked seats at least 6 months ago.
Now when I did online check in my seat from 1A was changed to 4F on London flight.
Seat was still 1A last week and wondering why this happened (never before for me) and am I able to change it back at check in desk.I am Finnair platinum last 4 years.
Now when I did online check in my seat from 1A was changed to 4F on London flight.
Seat was still 1A last week and wondering why this happened (never before for me) and am I able to change it back at check in desk.I am Finnair platinum last 4 years.
Mar 11, 2018, 12:09 pm
#2444
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,055
Mar 11, 2018, 12:12 pm
#2445
Join Date: Sep 2005
Location: HEL
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One obvious thing for AY to do would be to send an automated email saying "your seat selection is no longer valid, please check".
In Y, I never choose the 1–2 first rows for this reason. Actually, for ARN daytrips I'm in the habit of choosing exit row because I usually have a bag, and need to board very early, because the overheads fill up fast on these flights. Which in turn means I'll spend maybe 70 minutes in that seat.
While I won't deplane among the first, it doesn't really take more than a minute more, at most, to deplane from row 10 or so.
In Y, I never choose the 1–2 first rows for this reason. Actually, for ARN daytrips I'm in the habit of choosing exit row because I usually have a bag, and need to board very early, because the overheads fill up fast on these flights. Which in turn means I'll spend maybe 70 minutes in that seat.
While I won't deplane among the first, it doesn't really take more than a minute more, at most, to deplane from row 10 or so.