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-   -   Finnair duplicating Qantas's PNR?? (https://www.flyertalk.com/forum/finnair-finnair-plus/1628909-finnair-duplicating-qantass-pnr.html)

Courmisch Nov 15, 2014 1:50 pm
Finnair duplicating Qantas's PNR??
 
QR issued a ticket for me starting with AY995 and ending with QF3875 (i.e. AY81). The booking showed straight away on Finnair's website and I was preassigned a Comfort seat ex-SIN - so I guess that benefit works even without the AY code.

Days later, I go to Finnair's website, log in, and found an extra PNR "Singapore-Helsinki" with the same ticket number, the same itinerary but no contact infos, no seat selections and the last segment renumbered to AY81.

Is that an usual glitch?

(I wouldn't mind getting the AY81 plus points :o but not holding my hopes too high)

theBro Nov 15, 2014 11:17 pm
Originally Posted by Courmisch (Post 23846896)
Days later, I go to Finnair's website, log in, and found an extra PNR "Singapore-Helsinki" with the same ticket number, the same itinerary but no contact infos, no seat selections and the last segment renumbered to AY81.

Is that an usual glitch?

(I wouldn't mind getting the AY81 plus points :o but not holding my hopes too high)
Yes, this is a usual glitch. You almost always get a duplicate if there is a codeshare in the reservation. But the point accrual is based on the original booking with original marketing carriers, so no extra points for the mention of AY81.

Himeno Nov 15, 2014 11:29 pm
Originally Posted by Courmisch (Post 23846896)
QR issued a ticket for me starting with AY995 and ending with QF3875 (i.e. AY81). The booking showed straight away on Finnair's website and I was preassigned a Comfort seat ex-SIN - so I guess that benefit works even without the AY code.

Days later, I go to Finnair's website, log in, and found an extra PNR "Singapore-Helsinki" with the same ticket number, the same itinerary but no contact infos, no seat selections and the last segment renumbered to AY81.

Is that an usual glitch?

(I wouldn't mind getting the AY81 plus points :o but not holding my hopes too high)
It is an information PNR. They are common. Normally happens when there is a codeshare on the booking (ie, the extra PNR showing the booked QF3875 as AY81) or a connecting flight using a different GDS.


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