Finnair Mobile phone 'app'
Jan 14, 2019, 12:33 pm
#377
Join Date: Dec 2013
Programs: AY+ Plat, A3*G
Posts: 672
There seems to be an update to the App happened some time ago (iOS):
- In the past flights all flights are reflected to airport name rather than the city.. For example Oslo is Gardermoen, Prague is Ruzyne, Gothenburg is Landvetter etc.. so it only shows "Helsinki Vantaa - Ruzyne".. What is the sense of this, as a frequent traveler I find this quite awkward not to think of people who are not so knowledgeable about airport names? As a positive note it's now possible to see more than latest ~10 transactions by using Load more -button.
- In the past flights all flights are reflected to airport name rather than the city.. For example Oslo is Gardermoen, Prague is Ruzyne, Gothenburg is Landvetter etc.. so it only shows "Helsinki Vantaa - Ruzyne".. What is the sense of this, as a frequent traveler I find this quite awkward not to think of people who are not so knowledgeable about airport names? As a positive note it's now possible to see more than latest ~10 transactions by using Load more -button.
OK, makes sense
(EZE-SCL)Why they can't make it 1:1 with website? Same goes for the points/flights balance.. Can see few flights credited in website, but mobile app only has the points, not the flight/segment thingie updated
Jan 16, 2019, 6:10 am
#379
Join Date: Jan 2018
Location: HEL
Programs: Drawer of Cards
Posts: 423
I hope they fixed bug for asking VIsa info.
trying to check in yesterday for PVG-HEL,the app asked my visa info, couldnt bypass it.
Called platline, she said it only requires if you are travelling to UEA or US. I was like im going from PVG to HEL. obviously was a bug.
She had to check in for me in the end.
Finnair IT.... what can i say? im not a programmer but i can even do the code for them, it's only for 2 countries that require that info , how do they fxxk up so bad?
trying to check in yesterday for PVG-HEL,the app asked my visa info, couldnt bypass it.
Called platline, she said it only requires if you are travelling to UEA or US. I was like im going from PVG to HEL. obviously was a bug.
She had to check in for me in the end.
Finnair IT.... what can i say? im not a programmer but i can even do the code for them, it's only for 2 countries that require that info , how do they fxxk up so bad?
Mar 27, 2019, 6:23 am
#382
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,170
(deleted)
Last edited by intuition; Mar 27, 2019 at 6:23 am Reason: Read more, understand better now...
Mar 27, 2019, 7:24 am
#385
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,529
Mar 28, 2019, 6:47 am
#387
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
This is poor because the system automatically selects seats for those that are eligible for complimentary seat selection. I wonder if the mobile development team is aware of this?
Mar 28, 2019, 6:49 am
#388
Join Date: Sep 2018
Location: HEL
Programs: AY+ Plat
Posts: 112
Mar 29, 2019, 12:27 am
#389
Join Date: Mar 2018
Programs: AY+ Platinum / FlyingBlue Gold
Posts: 835
I have about 8 scheduled returns (32 flights total), and I can select seats for most of them. Biggest issue seems to be upgraded flights, I’m unable to select seats there.
I have already selected seats for all flights via website and still I’m able to change most of them via the app. So that’s probably not the issue.
I have already selected seats for all flights via website and still I’m able to change most of them via the app. So that’s probably not the issue.
Mar 30, 2019, 3:55 am
#390
Join Date: May 2012
Location: GVA (HEL)
Programs: AY Plat (OWE)
Posts: 536
At least I’m able to change my seats now in the app even though I had them assigned before. BUT it seems this app feature only works for Y seats!