AY+ elite (unofficial) "soft perks"
Feb 19, 2019, 12:47 am
#751
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
That's good to know, would be interesting to know why Remy needs to whip out AY card (ie why a physical OWE card is not enough for the perk to be extended).
Feb 19, 2019, 5:25 am
#753
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Could be e.g. a codeshare issue. Flying AY on a CX marketed ticket, the iphone has no clue about me being a AY+ Plat, even though it was on my reservation...
Feb 19, 2019, 5:37 am
#754
Join Date: Apr 2014
Location: TMP
Programs: AY+ Plat, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 794
Looks like Altea is getting even better at balancing a blocked seat next to me (or I haven’t paid any attention before) - it now also blocks seats in SH J. Had seats blocked on both HEL-MAD and MAD-HEL legs this weekend. HEL-MAD it was the only free seat, on the return flight plenty of availability.
Feb 19, 2019, 2:00 pm
#755
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Looks like Altea is getting even better at balancing a blocked seat next to me (or I haven’t paid any attention before) - it now also blocks seats in SH J. Had seats blocked on both HEL-MAD and MAD-HEL legs this weekend. HEL-MAD it was the only free seat, on the return flight plenty of availability.
Feb 19, 2019, 2:14 pm
#757
Join Date: Mar 2018
Programs: AY+ Platinum / FlyingBlue Gold
Posts: 834
The free drink policy for OWE/Plats is a little bit embarassing every now and then. When cabin crew hands out newspapers to me in the beginning of a flight I know I am ''recognized'' and will just order my drink without a hassle. They just give it to me without me having to pay for it.
However the embarassing part is when you order something and then your neighbour is asked for his/her choice.
What happened on my last flight was that my neigbour said: also a coke for me please. FA gave him a coke and said: ''that's 3 euro please''. At that moment neighbour started to make a fuss... ''Why are you charging me money? You gave him a free coke?''. FA trying to explain ''The passenger next to you is one of our loyal customers''.... and eventually the man decided to go for some (free) water instead. I felt quite embarassed throughout the entire flight. It was just a bit of a weird situation.
However the embarassing part is when you order something and then your neighbour is asked for his/her choice.
What happened on my last flight was that my neigbour said: also a coke for me please. FA gave him a coke and said: ''that's 3 euro please''. At that moment neighbour started to make a fuss... ''Why are you charging me money? You gave him a free coke?''. FA trying to explain ''The passenger next to you is one of our loyal customers''.... and eventually the man decided to go for some (free) water instead. I felt quite embarassed throughout the entire flight. It was just a bit of a weird situation.
Feb 19, 2019, 2:28 pm
#758
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,267
They should put that down on the inflight menu card. One free drink for Plats, drink & snack for Lumos. Document it the same way they have done with the inflight wifi. No more room for misunderstandings and/or embarrassing moments to anyone, including the crew.
Feb 19, 2019, 4:03 pm
#760
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
Feb 19, 2019, 4:57 pm
#761
Join Date: Aug 2003
Posts: 1,601
Here we go again. That is fake new even if communicated by AY CS. The Finnair representative in FT has confirmed that the perk continues. During the last 15 flights I have always received the perk. Some pursers on Norra’s ATRs have said that the customer manifest does not (always?) show the status and they have been very apolegtic about it. After showing the boarding pass with OWE everything has worked out perfectly and with a smile. It seems that there has been seem some errors in the internal communication and education resulting in wrong intepretation.
Feb 20, 2019, 12:18 am
#762
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
Feb 20, 2019, 12:22 am
#763
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,156
Feb 20, 2019, 1:32 am
#764
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
Middle seat is empty by default, but the neighbor seat as per seat map gets "blocked". That gives you 3 seats as AY doesn't use any middle seat tables in J, leaving the seat as it is.
Feb 20, 2019, 1:53 am
#765
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
