AY+ elite (unofficial) "soft perks"
Feb 20, 2019, 4:37 am
#766
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,172
As even CS staff does not know many of the rules (like the OWE drink) they really need to start document and publish publicly. Official "perks" that are only iffered if you meet the right person is so killing the whole intent of the perk.
Feb 20, 2019, 2:43 pm
#767
Join Date: Jan 2019
Posts: 87
A new Plat soft perk experienced; a family of 4 splitted in three on a plane back home, leaving an 8 (soon 9) years old kid alone 8 rows further way back and in a B seat. Naturally, the whole pack was originally seated nicely together before... dunno what happened.
Feb 20, 2019, 3:00 pm
#768
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,267
Uh, even if an equipment change that is really incompetent gate/ground staff..guess it was at an outstation but would imagine the purser could have corrected it onboard..did you raise it with her/him during boarding..?
Feb 21, 2019, 2:14 pm
#769
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,172
We have seen several reports of random re-seating recently. It seems something is broken, perhaps the "optima seating" procedure isn't so optimal anymore...
Feb 22, 2019, 4:45 am
#770
Join Date: Oct 2002
Location: Vantaa, Finland
Programs: AY Lumo, FB Gold
Posts: 1,667
Had a nice "soft upgrade" last Sunday flying to TXL. Originally seated at 5A, my boarding pass beeped at the scanner, but instead of getting a new seat assignment the gate agent escorted me to the jetway and said in a low voice "We don't have business class on this flight but you can sit at 1A". Dunno how they did it as I had to log in with 5A to the wifi so it wasn't really updated on the manifest.
Indeed row 1 stayed empty after boarding, with apparently all the other rows completely full. I felt a small disturbance in the force when the purser allowed her friend (another FA I guess judging from their conversation) to move to 1F, but still very nice.
Oh and the purser proactively offered me a second champagne too!
Indeed row 1 stayed empty after boarding, with apparently all the other rows completely full. I felt a small disturbance in the force when the purser allowed her friend (another FA I guess judging from their conversation) to move to 1F, but still very nice.
Oh and the purser proactively offered me a second champagne too!
Feb 22, 2019, 2:54 pm
#771
Join Date: Jan 2019
Posts: 87
Oh, and the story goes on that my wife ended up paying her well-deserved champagne with hard currency. Guess my 8 yrs older sitting on my seat didn’t look as a credible Plat holder nor eligible for champagne on a flight. Well, it happens when you travel. Funny to see though how things get sour pretty often.
Next week: AY (J) + AA (F) + AA (F) + AS (Y) + BA (J) + BA (J) + AY (J) and back at home on Thursday.
Feb 23, 2019, 3:27 am
#772
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
Feb 23, 2019, 12:10 pm
#773
Join Date: Jan 2019
Posts: 87
Nope, just an un-optimal destination in West Coast US followed by a return to Europe for a meeting in yet another capital city with rubbish connections. AS (Alaskan) gives you the hint of the whereabouts :-) And all this fun in four days. Phooh. Will be the grumpy one tomorrow on AY5 sipping GT.
Feb 23, 2019, 12:54 pm
#774
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,055
Nope, just an un-optimal destination in West Coast US followed by a return to Europe for a meeting in yet another capital city with rubbish connections. AS (Alaskan) gives you the hint of the whereabouts :-) And all this fun in four days. Phooh. Will be the grumpy one tomorrow on AY5 sipping GT.
Feb 23, 2019, 2:13 pm
#775
Join Date: Mar 2014
Location: Going around Russian airspace
Posts: 621
Nope, just an un-optimal destination in West Coast US followed by a return to Europe for a meeting in yet another capital city with rubbish connections. AS (Alaskan) gives you the hint of the whereabouts :-) And all this fun in four days. Phooh. Will be the grumpy one tomorrow on AY5 sipping GT.
Feb 23, 2019, 2:14 pm
#776
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
Feb 23, 2019, 2:23 pm
#777
Join Date: Jan 2019
Posts: 87
You’re right, although this is primarily due to a job that keeps me going quite a bit plus a board position in States and another one in Germany. Would call’em a dear hobby. And this kind of lifestyle would be a sure no-go if F and J would be out of reach.
Mar 25, 2019, 3:31 am
#779
Join Date: Jan 2010
Location: Switzerland
Programs: AY Platinum Lumo, LX Senator, SK Life-time Gold, Marriott Titanium, Hilton Diamond
Posts: 282
I miss the physical newspaper. But even more than that, I miss the nice welcome greeting that many of the flight attendants learned to master while providing the paper. It seems that if you fly with a plane without wifi you still get the paper and the greeting, however if there is wifi there is no recognition except the secret code when they don't charge for the drink. I just wonder why they could not continue with the short nice welcome greeting for the premium passengers even if they don't provide a newspaper. That would not cost a lot.
Mar 25, 2019, 4:33 am
#780
Join Date: Jan 2018
Location: HEL
Programs: Drawer of Cards
Posts: 423
Was on AY 1336 23rd.
When i asked for a smoothie the purser mentioned 3e. i said im plat, and she dont seem to get it. Turns out for some reason the machine didnt show im plat.
Though my boarding pass clearly says Emerald AY plat. Got my smoothie for free, and she apologise for not recognise me. Not sure whats going on, the ticket was sold as BA code, but that shouldnt matter.
When i asked for a smoothie the purser mentioned 3e. i said im plat, and she dont seem to get it. Turns out for some reason the machine didnt show im plat.
Though my boarding pass clearly says Emerald AY plat. Got my smoothie for free, and she apologise for not recognise me. Not sure whats going on, the ticket was sold as BA code, but that shouldnt matter.