Press conference 14.11.2012
Nov 14, 2012, 11:15 am
#76
Ambassador: Finnair Plus
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Nov 14, 2012, 12:09 pm
#77
Join Date: Nov 2012
Location: HEL
Programs: AY Gold, Shangri La Golden circle
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Nov 14, 2012, 1:05 pm
#78
Join Date: Sep 2009
Posts: 40
Thank you for all this explanation. It seems then that we have to keep fingers crossed that ex-AF A340s are not used on either leg to or from Singapore in January.
Hopefully, Finnair will be proactive in addressing the oft-reported issues with faulty IFE ?
I wait patiently for Finnair to comment?
Hopefully, Finnair will be proactive in addressing the oft-reported issues with faulty IFE ?
I wait patiently for Finnair to comment?
Nov 14, 2012, 1:17 pm
#79
Join Date: Aug 2003
Posts: 1,603
Dear FinnairPlusrep,
welcome. You probably cannot give a comment, but why did you not choose to offer Business restricted price on short haul flights. The gap in prices between
economy class and business class is too wide, if you are just for more points and better inflight service. Sometimes you would like to pamper yourself and your family but you don't need flexibility. Thankfully the short-haul upgrades for points are still available, but I could pay for that for the price I get a restricted business ticket on BA or LH.
I know the demand is not very high, but you would still earn extra money. Better ground service for the less-restricted economy class tickets is not really good for those of us who can use these services because of an elite status.
welcome. You probably cannot give a comment, but why did you not choose to offer Business restricted price on short haul flights. The gap in prices between
economy class and business class is too wide, if you are just for more points and better inflight service. Sometimes you would like to pamper yourself and your family but you don't need flexibility. Thankfully the short-haul upgrades for points are still available, but I could pay for that for the price I get a restricted business ticket on BA or LH.
I know the demand is not very high, but you would still earn extra money. Better ground service for the less-restricted economy class tickets is not really good for those of us who can use these services because of an elite status.
Nov 14, 2012, 1:17 pm
#80
Moderator, Finnair
Join Date: May 2011
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As you may know, the company rep made its first appearance ever in this thread. There have not been any official AY participation for a very long time.
(And I suspect SPBanker and NoWindowSeat may have something to do with the return). FT can be a bit much for anyone, and I think we need to give FinnairPlusrep some time to settle in.
Also, this is a thread about the press conference and the presented change in the AY+programme and the ticket structure. Maybe it is better to start a new thread about IFE or to re-use one of the existing? I mean, in regards to the given subject of this thread, there is just not much to be said about IFE and such.
(And I suspect SPBanker and NoWindowSeat may have something to do with the return). FT can be a bit much for anyone, and I think we need to give FinnairPlusrep some time to settle in.
Also, this is a thread about the press conference and the presented change in the AY+programme and the ticket structure. Maybe it is better to start a new thread about IFE or to re-use one of the existing? I mean, in regards to the given subject of this thread, there is just not much to be said about IFE and such.
Nov 14, 2012, 3:09 pm
#81
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AY is awful about releasing award space on the flight to DEL even as the flight date approaches and the cabin remains far from being even anything close to fully booked. Perhaps this change might make some upgrade space available on some AY flights to/from DEL, but the expense of the upgrade (as measured in program currency) is rising enough that such provides me no additional comfort or cheer for this route when it comes to using AY's program.
Nov 14, 2012, 5:09 pm
#82
Join Date: Apr 2009
Programs: SK Eurobonus Silver, DL, AA, AY, US
Posts: 600
There has been some conversation about the seating plans and configurations on AY LH fleet. Hopefully this will provide some clarification what to expect:
Five A340s (LQA-LQE) have the same seating configuration, "old Finnair style" angled lie-flat bed in J. Economy seats are also the same. In other words cabinwise no difference between 1994 LQA and 2008 LQE.
Two ex-AF A340s (LQF/LQG) have ex-AF seats (with Finnair textiles though), AF-style angled lie-flat in J and AF-style Y seats with smaller IFE screen than in LQA-LQE.
Four A330s (LTM-LTP) have the same seats than LQA-LQE, angled lie-flat etc., the only difference is the lighter blue colours in the textiles.
One A330 (LTR) has the new bigger J class, with the new fully flat seats.
Three A330s (LTS-LTU) have the same new J seats than LTR, just fewer seats in J resulting more seats in Y class. All A330s have the same Y seat than LQA-LQE.
Consistent product, eh?
Five A340s (LQA-LQE) have the same seating configuration, "old Finnair style" angled lie-flat bed in J. Economy seats are also the same. In other words cabinwise no difference between 1994 LQA and 2008 LQE.
Two ex-AF A340s (LQF/LQG) have ex-AF seats (with Finnair textiles though), AF-style angled lie-flat in J and AF-style Y seats with smaller IFE screen than in LQA-LQE.
Four A330s (LTM-LTP) have the same seats than LQA-LQE, angled lie-flat etc., the only difference is the lighter blue colours in the textiles.
One A330 (LTR) has the new bigger J class, with the new fully flat seats.
Three A330s (LTS-LTU) have the same new J seats than LTR, just fewer seats in J resulting more seats in Y class. All A330s have the same Y seat than LQA-LQE.
Consistent product, eh?
Seriously speaking, AY has 2 or 3 different kinds of J depending on how you count them: The new true-flat J, the old angled-lie-flat and the ex-AF variant of angled lie flat.
How many rows of each class they have or how many engines are bolted under the wing does not constitute as separate inconsistent products IMO.
Nov 14, 2012, 10:33 pm
#83
Join Date: Aug 2003
Posts: 1,603
The original invitation was also about changes in food offerings. Has any one heard anything about that. The only thing I have heard that it remains the same as before. Surely there must be some changes coming conserding the pictures shown when the cooperation with Marimekko was announced.
Nov 14, 2012, 11:07 pm
#84
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Those are indeed. I flew BKK-HEL in such 2 weeks ago, very good experience. The 2A and 4A (6A?) are the best and everything on the starboard side (xL) is nearly as good.
Nov 15, 2012, 12:43 am
#85
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The original invitation was also about changes in food offerings. Has any one heard anything about that. The only thing I have heard that it remains the same as before. Surely there must be some changes coming conserding the pictures shown when the cooperation with Marimekko was announced.
No meal news other than "Meals/Drinks only on flights longer than 2 hours" which later turned in to "Meals/Drinks on all flights except ATR metal". And by the way, the web-pages presenting the ticket types now reads "Meals/Drinks on all AY-operated flights"
Nov 15, 2012, 1:07 am
#86
Ambassador: Finnair Plus
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AY is awful about releasing award space on the flight to DEL even as the flight date approaches and the cabin remains far from being even anything close to fully booked. Perhaps this change might make some upgrade space available on some AY flights to/from DEL, but the expense of the upgrade (as measured in program currency) is rising enough that such provides me no additional comfort or cheer for this route when it comes to using AY's program.
Nov 15, 2012, 1:16 am
#87
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Nov 15, 2012, 1:49 am
#88
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OK, here are a few numbers.
Since AY depends heavily on transit pax to asia, I wanted to analyse the total points earned.
To me the programme is clearly shifting focus from business class pax to econ travellers (both "Basic" and "Value" ).
Intra scandinavian business pax is very clearly "punished" and the long routes (SIN and japan) also awards less points in business.
On most other LH connection routes points are raised across the board, but C, D, I, J is only marginaly raised while the econ classes gets around twice the points they used to.
I am now very interested in what has happened to prices. If they didn't lower prices on SH J, (and I don't think they did) then they killed of that market. Maybe that is why they are offering "complementary upgrades" in PRO.
Since AY depends heavily on transit pax to asia, I wanted to analyse the total points earned.
To me the programme is clearly shifting focus from business class pax to econ travellers (both "Basic" and "Value" ).
Intra scandinavian business pax is very clearly "punished" and the long routes (SIN and japan) also awards less points in business.
On most other LH connection routes points are raised across the board, but C, D, I, J is only marginaly raised while the econ classes gets around twice the points they used to.
I am now very interested in what has happened to prices. If they didn't lower prices on SH J, (and I don't think they did) then they killed of that market. Maybe that is why they are offering "complementary upgrades" in PRO.
Last edited by intuition; Nov 15, 2012 at 1:56 am Reason: something went wrong in the spread sheet
Nov 15, 2012, 3:09 am
#89
Join Date: Mar 2012
Posts: 536
OK, here are a few numbers.
Since AY depends heavily on transit pax to asia, I wanted to analyse the total points earned.
To me the programme is clearly shifting focus from business class pax to econ travellers (both "Basic" and "Value" ).
Intra scandinavian business pax is very clearly "punished" and the long routes (SIN and japan) also awards less points in business.
Since AY depends heavily on transit pax to asia, I wanted to analyse the total points earned.
To me the programme is clearly shifting focus from business class pax to econ travellers (both "Basic" and "Value" ).
Intra scandinavian business pax is very clearly "punished" and the long routes (SIN and japan) also awards less points in business.
It is clear that the focus in improvements is in economy travelers, but AY Plus has been known to be bad program for those travelling in economy so I think it is warranted. I for one had already decided that I'll switch to another OW program, but now it looks like staying with AY Plus is still possibility. Of course those paying for biz tickets should be rewarded more, but the new system looks more balanced. I guess that change where everybody wins is just too expensive at the moment.
Nov 15, 2012, 3:28 am
#90
Company Representative - Finnair
Join Date: Nov 2012
Programs: Finnair Plus
Posts: 19
Hi nordic,
Your question was forwarded to our Revenue Management and Pricing Department. Here's the answer:
Also we would like to remind you that if you have other questions regarding Finnair and its products please check our Facebook -page:
http://www.facebook.com/Finnair or contact our customer service.
Best Regards,
FinnairPlusRep
Your question was forwarded to our Revenue Management and Pricing Department. Here's the answer:
"Thank you for your very insightful question. We're happy to hear about your interest towards a restricted Business Class product on short haul flights. As you pointed out, in general there is not very much demand towards this kind of ticket type. Business Class travel on short haul flights is overall not very common these days and the vast majority of those travelling in Business Class on short haul flights are frequent business travellers who expect full flexibility on top the Business Class service. Hence we chose to offer only "BUSINESS" ticket type on our European flights to keep the offering very simple and straightforward. Should the demand trend change we can obviously consider other options as well in the future.
We'd like to thank you again for your question and wish you will continue to enjoy Finnair flights also in the future."
We'd like to thank you again for your question and wish you will continue to enjoy Finnair flights also in the future."
http://www.facebook.com/Finnair or contact our customer service.
Best Regards,
FinnairPlusRep
Dear FinnairPlusrep,
welcome. You probably cannot give a comment, but why did you not choose to offer Business restricted price on short haul flights. The gap in prices between
economy class and business class is too wide, if you are just for more points and better inflight service. Sometimes you would like to pamper yourself and your family but you don't need flexibility. Thankfully the short-haul upgrades for points are still available, but I could pay for that for the price I get a restricted business ticket on BA or LH.
I know the demand is not very high, but you would still earn extra money. Better ground service for the less-restricted economy class tickets is not really good for those of us who can use these services because of an elite status.
welcome. You probably cannot give a comment, but why did you not choose to offer Business restricted price on short haul flights. The gap in prices between
economy class and business class is too wide, if you are just for more points and better inflight service. Sometimes you would like to pamper yourself and your family but you don't need flexibility. Thankfully the short-haul upgrades for points are still available, but I could pay for that for the price I get a restricted business ticket on BA or LH.
I know the demand is not very high, but you would still earn extra money. Better ground service for the less-restricted economy class tickets is not really good for those of us who can use these services because of an elite status.
Last edited by FinnairPlusrep; Nov 15, 2012 at 3:56 am