AAA/CAA No Longer a Qualifying Rate for a Qualifying Stay?
Jun 27, 2013, 3:15 pm
#1
Original Poster
Join Date: Mar 2003
Posts: 9,740
AAA/CAA No Longer a Qualifying Rate for a Qualifying Stay?
I was perusing the FAQ section of the Fairmont President's Club webpage, and stumbled upon this:
Source: https://www.fairmont.com/fpc/fpchelp/#q1 (It is Question #7)
A similar response is given in relation to a question about earning airline miles for a qualifying stay.
Has FPC changed the terms and conditions lately? I've been getting stay credit on all of my bookings made on the AAA/CAA rate, but wondering if something has changed (or is about to change).
Thoughts?
Q: What is considered a qualifying stay?
A: A qualifying stay is booked under one of the following rates: published rack, package and corporate. Examples of non-eligible stays are discounted rates (AAA, CAA, AARP), meetings, conventions, groups and government rates.
To receive stay credit, reservations must be made at qualifying rates. Qualifying rates are determined by Fairmont Hotels & Resorts, and can be deemed non-qualifying at any given time, without prior notice. Travel industry rates (including, but not limited to airline crew rates, travel agent rates and tour group escort rates) will not be considered qualifying rates toward member status. Complimentary or barter room stays or any stays booked through online channels where the brand is unknown at the time of purchase (including but not limited to Priceline.com, Hotwire.com) are considered as not qualifying and will not be eligible for credit. Group bookings of 10 or more rooms are not eligible for stay credit.
A: A qualifying stay is booked under one of the following rates: published rack, package and corporate. Examples of non-eligible stays are discounted rates (AAA, CAA, AARP), meetings, conventions, groups and government rates.
To receive stay credit, reservations must be made at qualifying rates. Qualifying rates are determined by Fairmont Hotels & Resorts, and can be deemed non-qualifying at any given time, without prior notice. Travel industry rates (including, but not limited to airline crew rates, travel agent rates and tour group escort rates) will not be considered qualifying rates toward member status. Complimentary or barter room stays or any stays booked through online channels where the brand is unknown at the time of purchase (including but not limited to Priceline.com, Hotwire.com) are considered as not qualifying and will not be eligible for credit. Group bookings of 10 or more rooms are not eligible for stay credit.
A similar response is given in relation to a question about earning airline miles for a qualifying stay.
Has FPC changed the terms and conditions lately? I've been getting stay credit on all of my bookings made on the AAA/CAA rate, but wondering if something has changed (or is about to change).
Thoughts?
Jun 27, 2013, 3:33 pm
#2
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Strange indeed. I´m 99% sure AAA/CAA rates always qualified for stay/night credit.
It´s true that most rates do not qualify for earning miles, but pretty much any rate bookable on the Fairmont website has qualified for stay/night credit IME.
It´s true that most rates do not qualify for earning miles, but pretty much any rate bookable on the Fairmont website has qualified for stay/night credit IME.
Jul 2, 2013, 12:01 am
#3
Join Date: May 2013
Programs: Ritz/Marriott Platinum, Fairmont Platinum, IHG Platinum, Hilton Diamond, USAir Chairman, Aegean Gold
Posts: 227
I use AAA all the time and get credited for the stays.
Jul 6, 2013, 10:53 pm
#4
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
IME, I receive credit to profile for all stays utilizing AAA/CAA rates. These rates allow for use of suite and room upgrade certs as well.
Jul 10, 2013, 6:37 am
#5
Join Date: Jan 2004
Location: Sol III
Programs: FPC Plat, SPG Gold, HH Diamond, PC Plt Amb
Posts: 1,329
The FAQ has changed. Likely the original was a mistake. You don't get airline miles with AAA rates though, from my experience. But stay credit, yes.
Jul 10, 2013, 10:34 am
#6
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
The change reported by Choptliva is that the first paragraph of the answer to Q7 quoted in the OP has been removed while the 2nd one remains. However, a new Q13 has been added: "What is considered a qualifying stay to earn airline miles? (Bolding mine.)
To which the answer is as quoted in the OP.
One nice thing about Fairmont is that stays booked by choosing the Fairmont Hotel on 3rd-party sites are not categorically disallowed, but "can be deemed non-qualifying at any given time, without prior notice."
To which the answer is as quoted in the OP.
One nice thing about Fairmont is that stays booked by choosing the Fairmont Hotel on 3rd-party sites are not categorically disallowed, but "can be deemed non-qualifying at any given time, without prior notice."
Last edited by Brendan; Jul 10, 2013 at 10:41 am
Jul 12, 2013, 6:22 pm
#7
Join Date: Jun 2013
Location: Toronto
Posts: 20
The change reported by Choptliva is that the first paragraph of the answer to Q7 quoted in the OP has been removed while the 2nd one remains. However, a new Q13 has been added: "What is considered a qualifying stay to earn airline miles? (Bolding mine.)
To which the answer is as quoted in the OP.
One nice thing about Fairmont is that stays booked by choosing the Fairmont Hotel on 3rd-party sites are not categorically disallowed, but "can be deemed non-qualifying at any given time, without prior notice."
To which the answer is as quoted in the OP.
One nice thing about Fairmont is that stays booked by choosing the Fairmont Hotel on 3rd-party sites are not categorically disallowed, but "can be deemed non-qualifying at any given time, without prior notice."