Login problems

 
Old Jun 10, 18, 12:48 pm
  #1  
A FlyerTalk Posting Legend
Original Poster
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.021MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite; WoH Dis
Posts: 49,321
Login problems

Whenever I log in to fairmont.com, I start getting "Unhandled Error has occurred!" on all pages (including the main page). I've tried multiple browsers and even incognito mode. Is anyone else having problems?
mahasamatman is offline  
Old Jun 10, 18, 1:40 pm
  #2  
 
Join Date: Oct 2002
Location: NYC
Programs: DL Plat, 1 MM; SPG LT Plat (RIP); Marriott LT Titanium; Fairmont Plat (RIP), DL Kryptonium Medallion
Posts: 1,710
Worked fine just now. But I have certainly gotten that message regularly (every few months), often when trying to log in late at night.
Spent_All_My_Miles is offline  
Old Jun 10, 18, 2:02 pm
  #3  
 
Join Date: Jan 2011
Location: YYZ
Programs: TK*G, AC Aeroplan, Fairmont Platinum, Starwood Gold, Nexus/GE, Hertz #1 Gold
Posts: 1,645
It's working now, but earlier this morning, the system would not allow login to our accounts or even searching rates. It gave a message that they are doing scheduled maintenance on the website.
CanadaDH is offline  
Old Jun 11, 18, 7:53 am
  #4  
 
Join Date: Oct 2005
Programs: CO Gold, Hyatt Platinum
Posts: 38
Just received similar error this morning while trying to check my Certificates.
airlineaddict is offline  
Old Jun 11, 18, 8:20 am
  #5  
 
Join Date: Jan 2016
Location: Vancouver, BC
Programs: Aeroplan, Fairmont Plat, SPG Gold, Marriott Gold
Posts: 92
I was able to login no problem this morning, but all certificates are gone from my account and my partner's....

'My Certificates

There are no Certificates'

There certainly are...
SOWK is offline  
Old Jun 11, 18, 10:10 am
  #6  
 
Join Date: Jan 2011
Location: YYZ
Programs: TK*G, AC Aeroplan, Fairmont Platinum, Starwood Gold, Nexus/GE, Hertz #1 Gold
Posts: 1,645
My certificates are still showing on the site.
CanadaDH is offline  
Old Jun 11, 18, 12:11 pm
  #7  
 
Join Date: Aug 2015
Posts: 221
Was having login problems earlier but everything seems fine now.
nock is offline  

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