staying on the Fairmont Gold floor

 
Old Mar 9, 18, 8:56 am
  #1  
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staying on the Fairmont Gold floor

Hello all

it's always a debates when booking a stay at Fairmont. I've always consider the Gold level and the tranquility of the lounge before any room. Even if i cannot applied any Certs !
Sometime with a promotion and a small different on price it's a no brainier to book the Gold level.
But on some places i see more and more peoples on those lounges that used them without respect and the tranquility. i'm just 50 but the loud business conference peoples that just get that perk cause their company just sign the bill became so annoying .
they should have build a lounge just for those business travelers ripping the goodies and tranquility of those travelers that enjoy those lounges.

But we had a amazing stay last month at the York the staff were amazing. They really understand what we lost in the Certs Platinum level an thrust me they don't all agree on that moved like many seem to think.

What's you experience on the Gold level and the best one you just like to call home to come back over and over again .

Thanks for sharing
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Old Mar 9, 18, 11:12 am
  #2  
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In general, I don't find the price differential to be worth it, but one of the best perks that came with the Chase Visa was the Gold Upgrade certificate. We've used those to stay on the Gold floors at the Chateau Whistler, Empress, and Queen Elizabeth. We have fond memories of all of them.
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Old Mar 9, 18, 2:02 pm
  #3  
 
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I've stayed on the gold floor at a number of properties... Royal York, Queen Elizabeth, Chateau Frontenac, Chateau Laurier, Chateau Whistler, Chateau Lake Louise, Banff Springs, Tremblant.

Of those, my absolute favourite is Fairmont Tremblant. There are only 20 rooms and suites on the Gold floor, so you actually do get that tranquil feeling, and the service levels are very high. I will only ever stay on the Gold floor at Fairmont Tremblant. The fact that I've never been able to use a certificate there doesn't matter, and the price differential is absolutely worth it to me. It is our second most frequented Fairmont property.

I also quite enjoyed Gold at the Chateau Whistler. They only have half the rooms on the floor designated as Gold, so the lounge isn't overrun, and it's also set up in different sections so it has a smaller and calmer feeling to it. I would also pay to stay there on all future visits.

On opposite side of the spectrum, I stay at Banff Springs often, but I don't ever plan to book Gold there again. It's just way too large, with way too many rooms being designated Gold. It's much more pleasant to sit and eat in the Rundle Lounge or other restaurants on the property.

I used to like the Gold product at Chateau Lake Louise. Since they have expanded both the lounge and the number of rooms with access, I believe they've crossed over that threshold where it's become so busy that it's no longer a lounge I care to use (although, not as bad as Banff). On our last visit, we loved the Signature Gold Suite, but really didn't get much enjoyment out of the Gold lounge. The lounge is beautifully decorated, and the breakfast quality is good, provided you can actually find an open table to eat at. If guests have to hover around at breakfast, waiting for other guests to leave or tables to be cleaned, you are simply not providing the service that the Fairmont Gold product is marketed to be. It's still my most frequented and favoured hotel, but I just don't care for Gold so much.

Those are the ones that stand out for me, both the positive and the negative.
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Last edited by CanadaDH; Mar 9, 18 at 2:52 pm Reason: Spelling correction
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Old Mar 9, 18, 2:33 pm
  #4  
 
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My Gold experiences have been even fewer. I Was not particularly impressed with the Gold lounges at the Frontenac and Washington hotels, but I've been very happy with the Gold Lounge in Scottsdale.
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Old Mar 9, 18, 3:51 pm
  #5  
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Originally Posted by CanadaDH View Post
I also quite enjoyed Gold at the Chateau Whistler.
Their staff is great. They got us access to the ballroom so we could practice our dance routine.

The Gold Floor staff at the Empress even remembered us after a year (or else they're very well briefed).
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Old Apr 2, 18, 3:01 pm
  #6  
 
Join Date: Jul 2010
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Winnipeg - tanked

Two large, loud and obnoxious families in pyjamas and slippers made themselves at home in the lounge. Truly comical.

The male concierge refused to request that a persoanal dvd player with blaring childrens' cartoons be turned off. Umm headphomes, heard of them?

Not at all what we expected and paid for. Never again.
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Old Apr 3, 18, 9:51 pm
  #7  
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Originally Posted by Mrs Penner View Post
The male concierge refused to request that a persoanal dvd player with blaring childrens' cartoons be turned off.
That would be a great excuse to start streaming adult content on the lounge computer...
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