3rd night free & suite upgrade on 3rd-party reservation?

 
Old Mar 20, 16, 6:03 am
  #1  
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3rd night free & suite upgrade on 3rd-party reservation?

Hi All,

Just wanted to see if I could apply a 3rd night free & suite upgrade on a third party reservation (made through a travel agent)? Paid the same rate as the direct Fairmont website

Cheers,

fw
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Old Mar 20, 16, 8:36 am
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Originally Posted by faithwins View Post
Hi All,

Just wanted to see if I could apply a 3rd night free & suite upgrade on a third party reservation (made through a travel agent)? Paid the same rate as the direct Fairmont website

Cheers,

fw
If you're referring to a "regular" TA and not an OTA such as Priceline: yes, you can certainly use a suite upgrade cert.

3rd night free cert would most likely work if it's a flexible / refundable booking; may be harder / impossible if it's a pre-paid rate
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Old Mar 20, 16, 10:57 am
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Originally Posted by Jasper2009 View Post
3rd night free cert would most likely work if it's a flexible / refundable booking; may be harder / impossible if it's a pre-paid rate
Really? I mean, I don't have first hand experience on this but a colleague of mine simply got the 3rd night refunded to his CC on a prepaid rate.

Mind you, this is a sample size of 1.
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Old Mar 20, 16, 11:06 am
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Originally Posted by superangrypenguin View Post
Really? I mean, I don't have first hand experience on this but a colleague of mine simply got the 3rd night refunded to his CC on a prepaid rate.

Mind you, this is a sample size of 1.
If booked directly via Fairmont: yes, absolutely no problem

If booked via a TA: potentially a mess due to the way pre-paid rates are structured (in particular commission payments which would need to be reversed).

I'm not saying it's impossible when booking via a corporate TA or a "regular" TA, but I'd certainly stay clear of trying to do this when booking a pre-paid rate via an OTA.
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Old Mar 20, 16, 11:20 am
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Originally Posted by Jasper2009 View Post
If booked directly via Fairmont: yes, absolutely no problem

If booked via a TA: potentially a mess due to the way pre-paid rates are structured (in particular commission payments which would need to be reversed).

I'm not saying it's impossible when booking via a corporate TA or a "regular" TA, but I'd certainly stay clear of trying to do this when booking a pre-paid rate via an OTA.
Ah, thanks for the clarification!
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Old Mar 20, 16, 6:25 pm
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I used a suite upgrade successfully at Chateau Laurier in 2014 on a booking on hotels.com !
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Old Mar 20, 16, 7:48 pm
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Originally Posted by Brendan View Post
I used a suite upgrade successfully at Chateau Laurier in 2014 on a booking on hotels.com !
Forgive me, but why is this something unusual? Did I miss something?
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Old Mar 20, 16, 8:54 pm
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Originally Posted by superangrypenguin View Post
Forgive me, but why is this something unusual?
It's not necessarily unusual, but it answers (part of) the OP's question.
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