Excessive fees at Fairmont Singapore Business Centre?
Aug 2, 2015, 6:34 am
#1
Original Poster
Join Date: Jun 2010
Location: GVA
Programs: CX-DM, BA-GGL, Marriott-TI, HHonors-DM
Posts: 269
Excessive fees at Fairmont Singapore Business Centre?
Needed to print a 10 page document off my USB key for a meeting during my stay at the Fairmont Singapore last week and was prepared to pay a "premium" cost for it.
Got to the business centre and was told that they charge $6 SGD (~$4.40 USD) plus GST per page for colour printing. I thought I heard it wrong the first time, so I asked again and it was indeed $6 SGD + tax per page...
I expected to pay a fair bit more, but certainly did not expect this. Is it just me or are the charges excessive?
Got to the business centre and was told that they charge $6 SGD (~$4.40 USD) plus GST per page for colour printing. I thought I heard it wrong the first time, so I asked again and it was indeed $6 SGD + tax per page...
I expected to pay a fair bit more, but certainly did not expect this. Is it just me or are the charges excessive?
Aug 2, 2015, 9:50 am
#2
Join Date: Jan 2012
Location: YYZ, Canada
Posts: 120
I've always thought their business centre fees are too high. They should be a tiered benefit of FPC I think.
Aug 2, 2015, 11:11 am
#3
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Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
I'm not surprised that it's that expensive, but at the same time, I've never been charged for printing stuff - color or not. But I have not personally been to this property.
Aug 2, 2015, 1:34 pm
#4
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
I'm not familiar with the business center at the Fairmont SIN, but some of the business centers are run by third-party operaters and not by the respective Fairmont property. Those tend to be much more expensive since they're obviously there to make a profit.
If you went to a shop offering printing / copying services, being charged $2-$3 per page isn't uncommon.
That being said, since you have Platinum status, I would've just politely asked the front desk staff whether they'd be willing to print a document for you. (as long as it's just a few docs / a few pages I doubt they'd refuse).
If you went to a shop offering printing / copying services, being charged $2-$3 per page isn't uncommon.
That being said, since you have Platinum status, I would've just politely asked the front desk staff whether they'd be willing to print a document for you. (as long as it's just a few docs / a few pages I doubt they'd refuse).
Aug 2, 2015, 2:14 pm
#5
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Just like room service, this is a service for those who are price insensitive. OP needed his doc for a business meeting, so there's only so much time to run around locating an alternative.
People pay this for the same reasons they pay $15 to have a dress shirt laundered.
People pay this for the same reasons they pay $15 to have a dress shirt laundered.