Fairmont Chase Signature Card
Oct 17, 2017, 9:56 am
#2221
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,929
Oct 17, 2017, 11:20 am
#2223
Join Date: Apr 2002
Posts: 2,928
My own cert posted yesterday with an October expiration. $12K was spent by August 14th. I held on to the CSP, as it doesn't renew until November, but haven't used it. I'll likely product change to the Freedom when the fee hits in a few weeks.
Oct 17, 2017, 1:16 pm
#2224
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,825
I just had a look at the T&C here http://www.fairmont.com/promotions/c...nd-conditions/ and it says:
Anniversary Bonus Night: If your Net Purchases total $12,000 or more annually, on your Anniversary you will receive a certificate ("Certificate") redeemable for one night's stay at any Fairmont hotel or resort worldwide.....
....To be eligible for this bonus offer, your account must be open and not in default at the time of fulfillment.
So that may be their way out if you have closed out your card. I am extrapolating here that they mean the replacement product, be it the CSP or a downgraded card, is the account they are referring to that needs to be open and not in default.
Anniversary Bonus Night: If your Net Purchases total $12,000 or more annually, on your Anniversary you will receive a certificate ("Certificate") redeemable for one night's stay at any Fairmont hotel or resort worldwide.....
....To be eligible for this bonus offer, your account must be open and not in default at the time of fulfillment.
So that may be their way out if you have closed out your card. I am extrapolating here that they mean the replacement product, be it the CSP or a downgraded card, is the account they are referring to that needs to be open and not in default.
Oct 17, 2017, 2:03 pm
#2225
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
Yeah, this is BS. I spent over 7k, and would have gone to 12k, but Fairmont insisted I would only get a 2/28 cert no matter how much I spent.
Was hoping to use it for April travel. Any chance to "appeal" for extension?
Oct 17, 2017, 2:05 pm
#2226
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
If you spent $6K by the August date, you received a February expiration. If you spent $12K by the August date, you received an October 2018 expiration.
This was all spelled out in the letter sent from Chase/Fairmont; however, folks were making inaccurate assumptions. Plus they were receiving contradictory information when calling Chase and Fairmont. The letter is what individuals should have gone by.
This was all spelled out in the letter sent from Chase/Fairmont; however, folks were making inaccurate assumptions. Plus they were receiving contradictory information when calling Chase and Fairmont. The letter is what individuals should have gone by.
They insisted 12 months was only if your anniversary date was before Aug 14.
Oct 17, 2017, 2:14 pm
#2227
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
* 2/28 exp, that is. Can anyone who received a cert good until October confirm that they had less than 12 months to spend the $12k? Or were your anniversary dates somewhere between the letter being sent and the Aug 14th date?
Oct 17, 2017, 2:18 pm
#2228
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,825
My anniversary date is Feb., long before the letter was sent. I spent $12k between Feb and August and got the cert that is valid until Oct. 16, 2018.
Oct 17, 2017, 2:33 pm
#2229
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
Thanks. That's just wrong, that Fairmont gave me bad information. Chase actually originally said otherwise, but then agreed with Fairmont when pushed on it.
Oct 17, 2017, 2:45 pm
#2230
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,825
Spend $6k by August 14 and the cert will only be valid until Feb. 28/18.
Here is a link to a copy of the letter http://ficoforums.myfico.com/t5/Cred...re/m-p/4975728.
Oct 17, 2017, 3:42 pm
#2231
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,305
The letter was crystal clear. Spend $12k by August 14 and you get a cert valid for one year from the date of issue (Oct. 16, 2018).
Spend $6k by August 14 and the cert will only be valid until Feb. 28/18.
Here is a link to a copy of the letter http://ficoforums.myfico.com/t5/Cred...re/m-p/4975728.
Spend $6k by August 14 and the cert will only be valid until Feb. 28/18.
Here is a link to a copy of the letter http://ficoforums.myfico.com/t5/Cred...re/m-p/4975728.
Oct 17, 2017, 6:06 pm
#2232
Join Date: Apr 2002
Posts: 2,928
I just read the letter again, and it made sense to me (and I’m no rocket scientist).
Oct 18, 2017, 11:09 am
#2234
Join Date: Mar 2004
Location: Atl
Posts: 253
I was told explicitly by Chase yesterday that I had met the conditions even though I cancelled the card and that it had been noted as such in my Chase file. However, to date the night has not posted.
However, this is not a class action situation. Setting everything else aside, there is not sufficient economic incentive for a lawyer to take it on.
Oct 18, 2017, 11:21 am
#2235
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,825
No- he's expecting benefits from a card that was closed by Chase and in which he met all the requirements for the benefit before the card was closed. There was no suggestion, much less any condition, that the replacement card he never asked for had to be kept open.
I was told explicitly by Chase yesterday that I had met the conditions even though I cancelled the card and that it had been noted as such in my Chase file. However, to date the night has not posted.
However, this is not a class action situation. Setting everything else aside, there is not sufficient economic incentive for a lawyer to take it on.
I was told explicitly by Chase yesterday that I had met the conditions even though I cancelled the card and that it had been noted as such in my Chase file. However, to date the night has not posted.
However, this is not a class action situation. Setting everything else aside, there is not sufficient economic incentive for a lawyer to take it on.
I hope you are successful but the T&C are clear enough for them to fall back on if they want to dig in their heels.
