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-   -   What "benefits" do Club Swiss Gold/Swissotel Circle Eleve members get at Fairmont? (https://www.flyertalk.com/forum/fairmont-fairmont-presidents-club/1253976-what-benefits-do-club-swiss-gold-swissotel-circle-eleve-members-get-fairmont.html)

aster Aug 31, 2011 2:59 am

What "benefits" do Club Swiss Gold/Swissotel Circle Eleve members get at Fairmont?
 
Is lounge (Fairmont Gold?) access one of them?

Jasper2009 Aug 31, 2011 5:41 am


Originally Posted by aster (Post 17027466)
Is lounge (Fairmont Gold?) access one of them?

Short answer: NO

Access to the Gold lounge is not a benefit of any tier, not even FPC Platinum, and even the confirmed suite upgrade certs cannot be used to upgrade to a Gold room/suite nor is it possible to upgrade within the Gold category. Fairmont is very protective of the Gold floor, you can generally expect a premium of $150+ to get exactly the same room on the Gold floor.

Just to give you an example of how protective Fairmont is of the Gold floor (which they market as a "hotel within a hotel" versus the "business lounge" concept at most other hotels): I´ve been pretty lucky over the years with regards to upgrades and have received penthouse suites, multi bedroom suites etc., but not once have I been upgrade to the Gold floor. Sure you´ll find a few people on FT who will tell you they´ve been upgraded once in a blue moon, but generally it´s very unlikely to happen.

I´m not an expert regarding the Swissotel program and couldn´t find a lot of info on the Swissotel benefits site, but generally the benefits you receive at the other hotels are very limited.

For instance, FPC Premier/Platinum members can earn stay credit when staying at Swissotel/Raffles hotels, get a welcome gift and a few other benefits (see details here), but overall the cross-brand benefits are very limited and nothing to get excited about.
I´d expect that the benefits you receive at Fairmont hotels are similar to those FPC Premier7Platinum members receive at Swissotels, possibly a comp. one-category upgrade if you´re very lucky, but not much in terms of "guaranteed benefits".

One last comment regarding Gold rooms: If you book your room on the Fairmont website you may be offered a "standby upgrade" to a Gold room. Basically you´re offered to be upgraded at check-in if there´s availability for a set fee (which usually is about 50% of the price difference between the room category you book and the price of the Gold room), and of course you´re only charged if you´re upgraded, which is an excellent deal IMO.

LordOfTheRing Sep 1, 2011 5:08 am

Cross-Brand Benefits
 
Swissotel Circle members get benefits at Fairmont and Raffles from the Elevŕ level (the second level of 3 - formerly Elite).
Besides honouring your personalised room preferences, Fairmont will offer to Swissotel Circle members: Complimentary local calls, health-club access, discount at Fairmont stores, newspaper, 10% off Willow stram spa treatments, VIP welcome amenity and free use of their TaylorMade golf clubs.
the nights you spend at a Fairmont or a Raffles will also count towards your membership renewal if you're an Eleva member. To be a Zenit, you'll have to spend all your nights at Swissotel.

Jasper2009 Sep 1, 2011 7:23 am


Originally Posted by LordOfTheRing (Post 17034563)
Swissotel Circle members get benefits at Fairmont and Raffles from the Elevŕ level (the second level of 3 - formerly Elite).
Besides honouring your personalised room preferences, Fairmont will offer to Swissotel Circle members: Complimentary local calls, health-club access, discount at Fairmont stores, newspaper, 10% off Willow stram spa treatments, VIP welcome amenity and free use of their TaylorMade golf clubs.
the nights you spend at a Fairmont or a Raffles will also count towards your membership renewal if you're an Eleva member. To be a Zenit, you'll have to spend all your nights at Swissotel.

Welcome to Flyertalk and thanks for your input! :)

Seems like the benefits are very similar to those all FPC members receive, so nothing to get excited about.

LordOfTheRing Sep 13, 2011 12:09 am


Originally Posted by Jasper2009 (Post 17035147)

Seems like the benefits are very similar to those all FPC members receive, so nothing to get excited about.

I guess the main benefit is that the nights spent at Fairmont count towards your Elevŕ membership renewal, and vice-versa - nights spent at Swissotel count towards the renewal of your Platinum or Premier membership. that's not so bad... it definitely extends those brands geographical reach ;)


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