Fairmont President's Club MASTER FAQ
Mar 3, 2018, 12:42 am
#751
Join Date: Sep 2002
Location: Toronto, ON, Canada
Programs: Hilton Gold, Marriot Gold
Posts: 181
The free night certs have only ever been valid for the Fairmont room category (with the exception of a very few properties that have a different name for their entry-level room/suite such as the Fairmont Zimbali Resort, Fairmont Kea Lani etc.)
You can however combine a free night cert with a room or suite upgrade cert. Are you sure that isn't what you've done in the past?
You can however combine a free night cert with a room or suite upgrade cert. Are you sure that isn't what you've done in the past?
Mar 4, 2018, 9:26 pm
#752
Join Date: Jul 2014
Location: LAX
Programs: Hyatt Globalist, AA EXP, Hilton Diamond, Wyndham Diamond, DL PM, Marriott Platinum, IHG Platinum
Posts: 1,305
None of the FHR benefits apply when using a free night cert, so there's no point booking a one-night stay via FHR if you intend to apply a free night cert.
That's a more complicated question, and there's probably no 100% clear answer.
Generally speaking:
- you cannot combine a free night cert or a 3rd night free cert with a 3rd night free rate
That's a more complicated question, and there's probably no 100% clear answer.
Generally speaking:
- you cannot combine a free night cert or a 3rd night free cert with a 3rd night free rate
Mar 4, 2018, 9:32 pm
#753
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Mar 5, 2018, 6:36 am
#754
Join Date: Jun 2012
Posts: 493
At any rate, just call and get someone else at the desk. I have a feeling you may get a different story from different people.
Mar 5, 2018, 6:57 am
#755
Join Date: Feb 2015
Programs: UA 1K
Posts: 957
So....I was Premier for 2 years and last year should not have qualified. I only had four nights. However, when I check online my status still shows Premier. I don't have any certificates applied to my account, but I've logged out and in and it still shows Premier. Is this a glitch?
Mar 9, 2018, 7:50 pm
#756
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
So....I was Premier for 2 years and last year should not have qualified. I only had four nights. However, when I check online my status still shows Premier. I don't have any certificates applied to my account, but I've logged out and in and it still shows Premier. Is this a glitch?
Mar 10, 2018, 10:47 am
#757
Join Date: Feb 2015
Programs: UA 1K
Posts: 957
Never had the card. Yes, I'm shopwing premier online, but no certs were added. I have four future reservations totalling about 15 nights this year, though not certain that is relevant at all to why I retained online status. Guessing it may just be a glitch.
Mar 23, 2018, 11:22 pm
#758
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
sorry for the late response. yea, its just a glitch but it doesnt even matter because FPC is all about the certs anyway. so glitch or not, status is useless. when accor comes in, its gonna be a shitshow. its not like other hotel chains where status alone gets you good benefits. sometimes you do get some nice service from various properties and comps but money talks at fairmont. not status or points. and if you really are doing 15+ nights this year, try to do at least 5 or 10 stays before july 1st. u get another set of certs. they are the last certs that anyone will ever get. RIP. if it makes sense, try to move some stays.
Last edited by GundamWing01; Mar 26, 2018 at 5:36 am
Mar 24, 2018, 12:26 am
#759
Join Date: May 2010
Location: YYC
Programs: Aeroplan, FPC Platinum, SPG/Marriott Gold, Radisson Gold Elite, BW Diamond Select
Posts: 293
New certificates arrived! Plus the Platinum Benefit bonus options... don't forget to choose your extra perks...
I went with the Authentic Local Dining Experience for 2 and the $100 Spa/Dining Credit.
Was able to extend my free night from last year and book with this years for 2 free nights in Maui this month
I went with the Authentic Local Dining Experience for 2 and the $100 Spa/Dining Credit.
Was able to extend my free night from last year and book with this years for 2 free nights in Maui this month
Also had my otherwise expiring certificates (free night, suite upgrades, and a few dining) extended to the end of March to allow for a five night stay at the Fairmont Sanur Beach Bali and another stay, second since January, in Singapore. Man, I love Fairmont...
Mar 25, 2018, 11:03 am
#760
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Can anyone tell me if certificates can be used on bookings made via OTA?
Mar 25, 2018, 12:26 pm
#761
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Mar 26, 2018, 11:49 am
#762
Join Date: Feb 2015
Programs: UA 1K
Posts: 957
sorry for the late response. yea, its just a glitch but it doesnt even matter because FPC is all about the certs anyway. so glitch or not, status is useless. when accor comes in, its gonna be a shitshow. its not like other hotel chains where status alone gets you good benefits. sometimes you do get some nice service from various properties and comps but money talks at fairmont. not status or points. and if you really are doing 15+ nights this year, try to do at least 5 or 10 stays before july 1st. u get another set of certs. they are the last certs that anyone will ever get. RIP. if it makes sense, try to move some stays.
Mar 27, 2018, 9:37 pm
#763
Join Date: Feb 2011
Posts: 849
I'm not sure if this is do-able. Hoping for some insight from you guys. I want to book via Virtuoso for the breakfast benefit and also apply my 3rd night free certificate. Do I book the 3 nights through Virtuoso first and then call Fairmont to apply the 3rd night free certificate? I'm not sure how that would work. I'm guessing this is how you do it since this is not a prepaid reservation and I pay during checkout? I would also like to apply my suite upgrade or upgrade certificate as well. I believe the certificates gets applied when you checkin/checkout? Thanks in advance.
Mar 27, 2018, 9:44 pm
#764
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
I'm not sure if this is do-able. Hoping for some insight from you guys. I want to book via Virtuoso for the breakfast benefit and also apply my 3rd night free certificate. Do I book the 3 nights through Virtuoso first and then call Fairmont to apply the 3rd night free certificate? I'm not sure how that would work. I'm guessing this is how you do it since this is not a prepaid reservation and I pay during checkout? I would also like to apply my suite upgrade or upgrade certificate as well. I believe the certificates gets applied when you checkin/checkout? Thanks in advance.
The upgrade is confirmed at time of booking, but is only deducted at time of check-in.
One note: When applying a free night cert / 3rd night free cert towards a Virtuoso / AMEX FHR / Travel Leaders Select booking, you're technically not entitle dto any benefits on that night (i.e. no free breakfast on the 3rd night, though some hotels still provide it as a courtesy)
Mar 27, 2018, 9:54 pm
#765
Join Date: Feb 2011
Posts: 849
As always, thanks so much for your quick response Jasper! Good to know about the 3rd night thing with not being able to get breakfast. Makes total sense. Time to think about which property to use the certificates at.