FlyerTalk Forums - Air France, KLM, and Other Partners | Flying Blue https://www.flyertalk.com/forum/ Air France, KLM, TAROM, and Aircalin en Wed, 10 Jun 2026 05:35:04 GMT vBulletin 5 https://www.flyertalk.com/forum/images/misc/rss.jpg FlyerTalk Forums - Air France, KLM, and Other Partners | Flying Blue https://www.flyertalk.com/forum/ AF/KL App Glitches https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218955-af-kl-app-glitches.html Fri, 05 Jun 2026 09:14:40 GMT Just logged in to the AF app after Flighty informed me of an aircraft change and had a mini heart attack seeing that half of my mileage balance was gone. Immediately thought that my account had been breached and someone booked themselves a 60k J... Just logged in to the AF app after Flighty informed me of an aircraft change and had a mini heart attack seeing that half of my mileage balance was gone.

Immediately thought that my account had been breached and someone booked themselves a 60k J saver award.

Then I saw my XP balance had also halved.. KL app shows the same, finally logging in on the website and it does show the real balance.

Seems to be a weird glitch as both apps show exactly half of my real XP and mileage balance. Anyone else seeing the same?

Website overview
Website overview
In-app overview
In-app overview
]]> Air France, KLM, and Other Partners | Flying Blue hellolaurent https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218955-af-kl-app-glitches.html All economy fares modifiable and double miles this summer https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218850-all-economy-fares-modifiable-double-miles-summer.html Wed, 03 Jun 2026 12:41:13 GMT I can only find an article on Dutch (and currently only on AF): ... I can only find an article on Dutch (and currently only on AF):

https://luchtvaartnieuws.nl/nieuws/c...H0uwqk7hdzv24A

Does anyone have any more info on this? ]]> Air France, KLM, and Other Partners | Flying Blue Gajan https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218850-all-economy-fares-modifiable-double-miles-summer.html Air France Cancelled Award Flight – What Are My Rights? https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218836-air-france-cancelled-award-flight-o-what-my-rights.html Wed, 03 Jun 2026 04:57:02 GMT Hello everyone, I would appreciate your advice regarding a Flying Blue award booking that has become quite complicated after an Air France cancellation. Booking details: * Flying Blue reward booking * Business Class * Route originally... Hello everyone,

I would appreciate your advice regarding a Flying Blue award booking that has become quite complicated after an Air France cancellation.

Booking details:
  • Flying Blue reward booking
  • Business Class
  • Route originally booked:
    • DUS-CDG on 12 June 2026
    • AF0650 CDG-CUN on 12 June 2026
  • Family vacation to Mexico (Cancun / Tulum)
Situation:

A few weeks ago, Air France sent me an email informing me that my Paris–Cancun flight had been cancelled and that I had been automatically rebooked. Unfortunately, I overlooked the email at the time and only discovered the change recently while preparing for the trip and reviewing my booking.

Air France cancelled AF0650 on 12 June 2026 and automatically rebooked me onto the following itinerary:
  • DUS-CDG on 12 June 2026
  • CDG-CUN on 13 June 2026
As a result, I would arrive in Cancun approximately 24 hours later than originally planned.

I contacted both Air France and Flying Blue several times and proposed alternative routings that appear to have revenue availability in Business Class, for example:

Option 1:
  • KL1798 or KL1796 DUS-AMS
  • KL6013 AMS-ATL
  • KL6371 ATL-CUN
Option 2:
  • KL1798 or KL1796 DUS-AMS
  • KL6051 AMS-DTW
  • KL5083 DTW-ATL
  • KL6371 ATL-CUN
Option 3:
  • DUS-CDG
  • AF0178 CDG-MEX
  • onward connection to Cancun
Air France's written response was essentially:
  • This is a Flying Blue reward booking.
  • The proposed alternatives are commercially available but not available as reward inventory.
  • Therefore they cannot be offered.
  • If I do not accept the new itinerary, the only option is a full refund.
My concern:

I am not trying to voluntarily change my award ticket. My original confirmed flight was cancelled by Air France.

The new itinerary significantly reduces my vacation time. The trip includes a stay in Tulum, and arriving one day later makes that portion of the trip very short and considerably less practical.

Questions:
  1. What are my rights in this situation?
  2. Is Air France / Flying Blue entitled to limit rerouting only to reward-seat availability after they cancelled a confirmed flight?
  3. In the best-case scenario, what outcome could I realistically achieve?
  4. Has anyone successfully escalated a similar Flying Blue award cancellation case to a supervisor or special rebooking desk?
  5. If I ultimately have to accept the +24-hour itinerary:
    • Who pays for the overnight stay in Paris?
    • Who pays for meals?
    • Is there a reasonable hotel standard or spending limit that Air France normally covers?
  6. Because the delayed arrival makes the Tulum stay much shorter, I may consider:
    • cancelling my Tulum hotel
    • booking a hotel directly in Cancun instead
Would Air France be responsible for any additional hotel costs caused by the cancellation?
  1. If not, are there any travel insurance or EU261-related provisions that might help recover such costs?
Any experience with Flying Blue award-ticket cancellations, Air France rerouting obligations, or practical escalation strategies would be greatly appreciated.

Thank you very much for your help. ]]> Air France, KLM, and Other Partners | Flying Blue Hich12 https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218836-air-france-cancelled-award-flight-o-what-my-rights.html AF/KLM booking with miles not working https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218817-af-klm-booking-miles-not-working.html Tue, 02 Jun 2026 18:01:24 GMT Since this morning booking with miles brings up an error page after the passengers details were added (app just say a generic Error message, browser say “it is our fault”). Got in touch via social, took an hour to make the booking, when it came to... Since this morning booking with miles brings up an error page after the passengers details were added (app just say a generic Error message, browser say “it is our fault”). Got in touch via social, took an hour to make the booking, when it came to paying it was 99 eur instead of 41.99 (OK, 1k miles less). Agent refused to do anything other repeating Do you want the reservation or not”. They “explained” there is a 30 eur booking fee, but failed to understand that 1st it shouldn’t be as the website is not working and 2nd even with that the math doesn’t work out.
anyone else having trouble booking with miles lately? ]]> Air France, KLM, and Other Partners | Flying Blue Kineto https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218817-af-klm-booking-miles-not-working.html Linking PNR now actually effective? https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218791-linking-pnr-now-actually-effective.html Tue, 02 Jun 2026 07:39:19 GMT Noticed an unexpected behaviour on AF App for the first time today, Flying 2 legs with the missus on totally different paid bookings (different PNR, inbound for me, outbound for her, and flying under different last names). I did ring the PSL to... Noticed an unexpected behaviour on AF App for the first time today,

Flying 2 legs with the missus on totally different paid bookings (different PNR, inbound for me, outbound for her, and flying under different last names).
I did ring the PSL to ask them to put a note in her booking so that we would not be separated in case of irrops/plane change.

I was not expecting anything more but, when OLCI came, I could check both of us online, and move her around freely (she is a SkyTeam Explorer). Same behaviour as if we were both on a same award PNR. She also has zone 2 boarding on her BP (but weirdly no SkyP for the first leg).

So those PNRs were indeed somehow "linked" in the system. Not sure how, and not sure if it's a one-off or the new norm... but it was definitely welcome :tu: ]]> Air France, KLM, and Other Partners | Flying Blue maalloc https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218791-linking-pnr-now-actually-effective.html Award Flight Flying Blue on Partner - Class O? https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218723-award-flight-flying-blue-partner-class-o.html Sun, 31 May 2026 21:15:08 GMT Vietnam Air Business Class booked through Flying Blue.

I was able to select seats in business class section.

But Air France does not list class of service. The ticket (paper one emailed) says Class O - online says "Class O" is economy?

I put in PNR on Vietnam Airlines - nothing available there at all.

Air France has a banner at the top says "Upgrade your cabin" - though when I click it, it brings an error message up.

I don't want there to be any issue where I get to the airport and end up in Vietnam Airliens economy for a 12 hour flight. ]]> Air France, KLM, and Other Partners | Flying Blue Lateetee https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218723-award-flight-flying-blue-partner-class-o.html CI (China Airlines) through Flying Blue - All Phantom? https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218564-ci-china-airlines-through-flying-blue-all-phantom.html Thu, 28 May 2026 13:48:30 GMT What is the deal with China Air on Flying Blue? I transferred a large chunk of points from my Chase card to book a Flying Blue China Airlines business class flight from Asia to US. The booking showed as available in multiple browsers. It allowed me... What is the deal with China Air on Flying Blue?
I transferred a large chunk of points from my Chase card to book a Flying Blue China Airlines business class flight from Asia to US. The booking showed as available in multiple browsers. It allowed me to click and begin filling out information, then halfway through failed and said I needed to call. Call center says flight doesn't exist. Annoyed, but I just leave it and decide I will wait for another.

Two days later - a similar flight path in business appears via CI again. I go to book - same thing. It encounters an error, and then the flight disappears.

Is there a known error with flying blue and China Airlines? Because I now have 140,000 points transferred over and stuck in Air France Flying Blue that I fear will be wasted because of this. ]]> Air France, KLM, and Other Partners | Flying Blue Lateetee https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218564-ci-china-airlines-through-flying-blue-all-phantom.html HV Cancelled flight https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218556-hv-cancelled-flight.html Thu, 28 May 2026 10:23:31 GMT Hi guys, Just wanted to check something with the experts here. Last night, an HV early morning flight got cancelled which 2 friends were supposed to be on (2 PNRs). I urged them to have HV rebook them, 1 managed and would arrive with a 4hrs... Hi guys,

Just wanted to check something with the experts here.
Last night, an HV early morning flight got cancelled which 2 friends were supposed to be on (2 PNRs).

I urged them to have HV rebook them, 1 managed and would arrive with a 4hrs delay. The other apparently did not.
When I was at theirs, I overheard him talking to the CS and he requested a full refund for both of them.
He had found another option which was only 10.- more in total so he figured that would be a good deal + he insisted that he could still claim the extra cost made due to the new reservation (fare difference + taxi).

It was my understanding that by getting the refund, no extra cost would be covered + no claim under EU261 can be made.
I also thought that in case of a cancellation, HV is responsible to rebook you on whichever option is available (i.e. not just HV).
So if my friend could find an alternative, HV should have also been able to book that option for them.
I am not sure if they rebooked onto KLM or another airline/alliance entirely.

During their phone call with CS I tried to advise against getting the full refund but to push for rebooking.
My friend was adament that he could still get compensation and that this was the better option, so I am now second guessing myself. ]]> Air France, KLM, and Other Partners | Flying Blue acbf1234 https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218556-hv-cancelled-flight.html Stopover with Points https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218506-stopover-points.html Wed, 27 May 2026 13:33:09 GMT I found a great deal on Air France but it was a couple days before I was planning on arriving in Mykonos and wanted to do a stopover with points in Paris. I called in and the fare went way up to do a stopover because the direct flight was much more... I found a great deal on Air France but it was a couple days before I was planning on arriving in Mykonos and wanted to do a stopover with points in Paris. I called in and the fare went way up to do a stopover because the direct flight was much more expensive. Any workaround for this? What if I book and then try to change second flight after the fact? ]]> Air France, KLM, and Other Partners | Flying Blue chriis219 https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218506-stopover-points.html Seat map on TATL leg not accessible https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218505-seat-map-tatl-leg-not-accessible.html Wed, 27 May 2026 12:23:02 GMT I have this new issue on my JFK-AMS-BER flight today where the seat map has not been accessible for the JFK-AMS leg for the past two days. Neither before nor after check in, on web and the app. Is this deliberate? Flight‘s today, it‘s KL booked... I have this new issue on my JFK-AMS-BER flight today where the seat map has not been accessible for the JFK-AMS leg for the past two days.

Neither before nor after check in, on web and the app. Is this deliberate?
Flight‘s today, it‘s KL booked and operated, we‘ve been assigned a tail number. Seat map for AMS-BER works as usual.
]]> Air France, KLM, and Other Partners | Flying Blue meyden https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218505-seat-map-tatl-leg-not-accessible.html Value of AF points https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218493-value-af-points.html Wed, 27 May 2026 06:20:03 GMT I am trying to see if I can buy a ticket using points. How do I find if the points offer of 87500 + 259 USD is a decent price for BOM-CDG premium economy ticket? Thanks I am trying to see if I can buy a ticket using points. How do I find if the points offer of 87500 + 259 USD is a decent price for BOM-CDG premium economy ticket? Thanks
Attached Images
 
]]> Air France, KLM, and Other Partners | Flying Blue Love_Travel https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218493-value-af-points.html Air France Status Match https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218487-air-france-status-match.html Tue, 26 May 2026 23:51:30 GMT Air France have an active status match going on and I am AA EXP. My AF account is 10+ years old and I moved back to the UK and have been living here for a while (6 years) and have a British Passport. If I changed my AF account to the UK would I be... Air France have an active status match going on and I am AA EXP. My AF account is 10+ years old and I moved back to the UK and have been living here for a while (6 years) and have a British Passport. If I changed my AF account to the UK would I be eligible for the Platinum status match? Anyone done this before? ]]> Air France, KLM, and Other Partners | Flying Blue tomtaylor23 https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218487-air-france-status-match.html Use FB points on AeroMexico - Any feedback https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218391-use-fb-points-aeromexico-any-feedback.html Mon, 25 May 2026 00:19:34 GMT I will be flying TIJ-MEX-MAD this October in business on AeroMexico. Just hoping I could get some feedback from anyone who has flown with them. Any help with lounge access and how good a flight it was I will be flying TIJ-MEX-MAD this October in business on AeroMexico. Just hoping I could get some feedback from anyone who has flown with them. Any help with lounge access and how good a flight it was ]]> Air France, KLM, and Other Partners | Flying Blue NCRBILL https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218391-use-fb-points-aeromexico-any-feedback.html Recommendations on Aerolopa https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218343-recommendations-aerolopa.html Sat, 23 May 2026 18:48:13 GMT Pretty sure this is not the right forum, but couldn't find the thread where Aerolopa started, but having a lovely flight on an AF 777-300 (F-GSQJ if you're interested), and wanted to recommend 3A as a seat that should be picked if you can (despite the slight scratches down the side of the seat by the armrest). How do I do that?.

]]> Air France, KLM, and Other Partners | Flying Blue SpurMan https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218343-recommendations-aerolopa.html very stupid question but always bugging me https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218281-very-stupid-question-but-always-bugging-me.html Fri, 22 May 2026 08:19:27 GMT hello.. I have a question which is always bugging me all the time. when I buy the ticket online, for example CI or SK. there is always a choice of Air France and KLM for flying blue.. should I pick up specific one or I can select either one , AF... hello..
I have a question which is always bugging me all the time. when I buy the ticket online, for example CI or SK. there is always a choice of Air France and KLM for flying blue..
should I pick up specific one or I can select either one , AF or KL.
sorry for very stupid question

E ]]> Air France, KLM, and Other Partners | Flying Blue qmore https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2218281-very-stupid-question-but-always-bugging-me.html