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-   -   Looking for honest critique (https://www.flyertalk.com/forum/external-miles-points-resources/1617081-looking-honest-critique.html)

bl540611 Oct 2, 2014 3:49 pm

I think this looks great overall. Very appealing to the eyes. Pictures look great. I think strategically though, I would showcase the reviews of Virt. hotels that you have been to on the front page to draw people in (i.e. put some of the great looking pictures up and have it transition). When people click on the review, they can read it and also see your take on it and contact you to get it booked.

Just my personal opinion though...


Originally Posted by pricesquire (Post 23609628)
Is it ok to post a blog link here with the purpose of getting constructive criticism from FT readers? Is this the forum for that? Don't want to run afoul of any rules...

FWIW, I don't have affiliate links, and I have maybe 1 ad.

Miles and points isn't my bread and butter. It'll be a solid aspect of my site, but it's not (Strictly speaking) a "miles and points blog"

Thanks


pricesquire Oct 2, 2014 4:07 pm


Originally Posted by bl540611 (Post 23617450)
I think this looks great overall. Very appealing to the eyes. Pictures look great. I think strategically though, I would showcase the reviews of Virt. hotels that you have been to on the front page to draw people in (i.e. put some of the great looking pictures up and have it transition). When people click on the review, they can read it and also see your take on it and contact you to get it booked.

Just my personal opinion though...

I was flirting with that idea.

Check out this screen shot.

On the one hand, I like that you can see my recent posts on the right.

On the other hand, is 6 pictures, in that asymmetrical fashion, too much?

https://farm4.staticflickr.com/3930/...17c4468e_c.jpg

CRAZ8 Oct 2, 2014 4:36 pm

I have a few comments on your site, based on experience of building sites for other people, and seeing reviews done by people more successful than me at this game.

1. The front page should either: (a) Sell your services, or (b) showcase your great content. For this type of sale - high end, high touch - I think the best way is to provide readers with lot of great value so they already like you before you try to make a sale.

2. When you do talk about what you do, don't talk about what you do, but talk about how your customers get great experiences. This is mainly just a switch in focus - notice the best sales pages tell you (the buyer) how much better their lives will be because These Knives are Handcrafted in Japan (as an example). Not: These Knives are Handcrafted in Japan for better quality.

3. You links under Trip Reports don't look like links. Also this page is very, very sparse. More photos would help, and maybe a summary paragraph?

4. Of those people who have had success with a newsletter, all of them have said they should have started sooner! Start now! This will be the very best way to convert your readers into paying customers over time. Always, always, always offer something as a gift to readers who sign up. Maybe you could write an overall ebook about how Virtuoso works, how it compares to FHR and FSPP etc. Maybe 10 pages. Give it away to subscribers. Your newsletter content can easily be summaries of this weeks/months review you have posted, upcoming stuff, and asking people if they have any specific places they want you to visit etc.

Once you have someone's email - and you are providing them constant, high quality, valuable content - you can remind them that you are there the next time they need a trip booked. Vacation trips tend not to happen often, so people can forget you exist when they come to book - don't let that happen to your readers. But don't oversell either!

Also add in the Virtuoso offers - don't give your readers to someone else! Maybe pay a Virtual Assistant to do this mechanical work for you to read the Virtuoso emails and re-package them as your own (don't know if they allow this).

5. Offers of the week should link readers directly to you - not their "Virtuoso travel advisor"

6. On your About page, add a photo to your bio - people connect to people.

7. The coming soon part of the About page could be on it's own somewhere else. This is a great place to sell the Newsletter signup - Do you want to be informed when these reviews become available? Button Text: Tell Me About New Reviews (Don't ever use the word 'signup' - it's too techy)

Good luck!

PS: If you had a newsletter signup, you'd have my email already....

pricesquire Oct 2, 2014 6:38 pm


Originally Posted by CRAZ8 (Post 23617647)
I have a few comments on your site, based on experience of building sites for other people, and seeing reviews done by people more successful than me at this game.

1. The front page should either: (a) Sell your services, or (b) showcase your great content. For this type of sale - high end, high touch - I think the best way is to provide readers with lot of great value so they already like you before you try to make a sale.

2. When you do talk about what you do, don't talk about what you do, but talk about how your customers get great experiences. This is mainly just a switch in focus - notice the best sales pages tell you (the buyer) how much better their lives will be because These Knives are Handcrafted in Japan (as an example). Not: These Knives are Handcrafted in Japan for better quality.

3. You links under Trip Reports don't look like links. Also this page is very, very sparse. More photos would help, and maybe a summary paragraph?

4. Of those people who have had success with a newsletter, all of them have said they should have started sooner! Start now! This will be the very best way to convert your readers into paying customers over time. Always, always, always offer something as a gift to readers who sign up. Maybe you could write an overall ebook about how Virtuoso works, how it compares to FHR and FSPP etc. Maybe 10 pages. Give it away to subscribers. Your newsletter content can easily be summaries of this weeks/months review you have posted, upcoming stuff, and asking people if they have any specific places they want you to visit etc.

Once you have someone's email - and you are providing them constant, high quality, valuable content - you can remind them that you are there the next time they need a trip booked. Vacation trips tend not to happen often, so people can forget you exist when they come to book - don't let that happen to your readers. But don't oversell either!

Also add in the Virtuoso offers - don't give your readers to someone else! Maybe pay a Virtual Assistant to do this mechanical work for you to read the Virtuoso emails and re-package them as your own (don't know if they allow this).

5. Offers of the week should link readers directly to you - not their "Virtuoso travel advisor"

6. On your About page, add a photo to your bio - people connect to people.

7. The coming soon part of the About page could be on it's own somewhere else. This is a great place to sell the Newsletter signup - Do you want to be informed when these reviews become available? Button Text: Tell Me About New Reviews (Don't ever use the word 'signup' - it's too techy)

Good luck!

PS: If you had a newsletter signup, you'd have my email already....

Wow! Thanks! Great roadmap on how to take this to another level.

sbm12 Oct 2, 2014 7:30 pm


Originally Posted by pricesquire (Post 23616477)
Gotcha. So, it's somewhat normal to have a single review take 3-5 days.... :)

Well, I suppose it depends. And you'll hopefully get quicker at them. But at 3-5 days per review that's going to take a very, very long time to generate content and keeping it up to date will be challenging, over and beyond actually going to all the places on a regular basis to see what's changed.

Originally Posted by pricesquire (Post 23617534)
Check out this screen shot.

Photo unavailable. If it is in your account make sure you've set the permissions on it correctly.

pricesquire Oct 2, 2014 7:38 pm


Originally Posted by sbm12 (Post 23618263)
Well, I suppose it depends. And you'll hopefully get quicker at them. But at 3-5 days per review that's going to take a very, very long time to generate content and keeping it up to date will be challenging, over and beyond actually going to all the places on a regular basis to see what's changed.

Photo unavailable. If it is in your account make sure you've set the permissions on it correctly.

Gotcha. I'm getting quicker. The first one took eons...the second a little less...the third even less.

To be honest, the whole process may not take so long if: (1) I didn't have another job, and (2) I'm not busy dealing with formatting/tech issues (never built a website; don't know anything about code; etc)

To see the screenshot, just go to the site, as I switched it around a bit: isserbtravels.com (if you remember, before there was no 'summary' on the side; now there is)

Flickr has been acting up. I had permission, posted the pic, it was fine....come back after dinner and it's gone

Kagehitokiri Oct 2, 2014 7:59 pm


Originally Posted by pricesquire (Post 23618290)
I didn't have another job, and (2) I'm not busy dealing with formatting/tech issues (never built a website; don't know anything about code; etc)

some may have suggestions on straight foward tech solutions
regardless, something that is more time consuming initially
becomes more routine, actually same for writing, especially reports

some spend more time on things like reports/blogging than their other hobbies/interests, as well ("excluding" the thing they are reporting/blogging about)

brooklynmatt Oct 2, 2014 9:18 pm


4. Of those people who have had success with a newsletter, all of them have said they should have started sooner! Start now! This will be the very best way to convert your readers into paying customers over time. Always, always, always offer something as a gift to readers who sign up. Maybe you could write an overall ebook about how Virtuoso works, how it compares to FHR and FSPP etc. Maybe 10 pages. Give it away to subscribers. Your newsletter content can easily be summaries of this weeks/months review you have posted, upcoming stuff, and asking people if they have any specific places they want you to visit etc.

Once you have someone's email - and you are providing them constant, high quality, valuable content - you can remind them that you are there the next time they need a trip booked. Vacation trips tend not to happen often, so people can forget you exist when they come to book - don't let that happen to your readers. But don't oversell either!
Yep, that was where I was going with that. It seems like a weird play to offload it. I was wondering if there was some sort of compensation happening here - because giving away leads is kinda strange.

You can build a list and never really use it, maybe send out a monthly newsletter or whatnot, let it grow over time.

pricesquire Oct 3, 2014 5:39 am


Originally Posted by brooklynmatt (Post 23618603)
Yep, that was where I was going with that. It seems like a weird play to offload it. I was wondering if there was some sort of compensation happening here - because giving away leads is kinda strange.

You can build a list and never really use it, maybe send out a monthly newsletter or whatnot, let it grow over time.

The Virtuoso emails have my name & # attached. Not sure I made that clear. They're not deals that say "contact any V advisor"

They have my name at the top in bold with my info.

That's why I'm ok holding off on even more personalized emails right now

All this being said, I'm going to move to a newsletter. Just gotta find the time :cool:

pricesquire Oct 3, 2014 11:07 am

Started my own newsletter

Thank god for MailChimp ;)

farbster Oct 8, 2014 7:47 am

1) How many Virtuoso hotels are there now? How long would it realistically take for you to cover them all? Several years I"m thinking...

2) Why would I want to entrust my vacation dollars on someone that is a part time travel agent? Especially someone who is selling luxury.

That being said, good luck!

lacosloca Oct 8, 2014 2:16 pm

3. You links under Trip Reports don't look like links. Also this page is very, very sparse. More photos would help, and maybe a summary paragraph?

Saw this blog site recently pertaining to Charleston and South Carolina.

http://www.citystyleandliving.blogspot.ca/

pricesquire Oct 8, 2014 6:11 pm


Originally Posted by farbster (Post 23644404)
1) How many Virtuoso hotels are there now? How long would it realistically take for you to cover them all? Several years I"m thinking...

2) Why would I want to entrust my vacation dollars on someone that is a part time travel agent? Especially someone who is selling luxury.

That being said, good luck!

Over 1k Virtuoso hotels. It's an insurmountable goal, visiting them all in a reasonable amount of time. I realize it. And several years is about right. Incidentally, I've already seen close to 100, so that's 10 percent...and I'm only 28. Here's to hoping I can knock out the rest within a decade.

With regard to being PT. 6 hours of my day, 5-6 days a week, is spent doing travel related things. Meetings (met with Sofitel yesterday), research (researching a trip for 2 clients to Mukul in Nicaragua - they just booked today :D ), etc.

Not to mention I go international 5-8 times per year and do hotel visits on weekends (hence the blog).

I don't see any problem with being a PT'er. I understand that's an issue, though. All I can say is, the day my travel business pays for itself - let's throw out the number 70-100k/year - I'll be a full timer in the travel biz (for perspective, my 'boss' makes about 200k a year in the travel biz, selling about 2.5mm/year in cruises and luxury safari. It's possible.

@ lacosloca, I agree my links don't look like links. That's a tech issue I'm working on as we speak. Thanks for the heads up ^

And thanks for the Charleston link. I'll definitely look at that tonight.

Page is sparse - I agree - I'm going to add pictures and do summary paragraphs of each review. It'll help when I start traveling a bit more - which, luckily, is Nov. 6 for me.

Thanks again for the constructive critiques. ^

mangosalad Oct 8, 2014 7:45 pm


Originally Posted by pricesquire (Post 23612460)
Thanks.

Well, here goes nothing: www.isserbtravels.com

I have two main substantive elements to my blog:

1) Virtuoso hotel reviews.

Reason:

Too many people - in my opinion - write hotel reviews from the angle of status recognition, points/miles redemptions, business/road warrior perspective, etc. There isn't a single person out there - to my mind - that is reviewing properties in the V network because they're in the V network. I'm also considering juxtaposing the same hotel benefits by booking under Virtuoso vs booking under FHR or simple status bookings, etc.

I'm starting slow, but it's my goal to review every hotel in the V network [insert laugh here]. That, in itself, should be a spectacle.

2) My 5+1 series

Reason: Too many people - in my opinion - write a hotel review with nothing about the surrounding area. I'm trying to throw out a handful (+1) of ideas - boutiques, restaurants, dessert, whatever - that are in walking distance of the hotel I'm reviewing.

[FWIW: when I say 'too many people' - that is not meant to be derogatory - I mean...I'm trying to separate myself from the pack]

The rest of my blog will be articles, i.e.: new hotel openings and how they relate to Virtuoso, hotels I think should become a part of the network, whether I think the amenities are good/bad/worse than clients deserve, etc.

So, I guess in genre speak, a "luxury hotel blog" meets [extremely short] destination advice.

When dishing constructive criticism, please know, this site is in EXTREME beta mode...like, I only have 3-4 reviews up and two 5+1's. Spending a lot of time on formatting, uploading weekly deals, etc.

Thanks!

Great job so far...

Kagehitokiri Oct 10, 2014 1:44 pm

sea island report has a fair amount of data and photos

is virtuoso website planning to eventually have all room categories and upgrades listed?


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