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How to check award availability on Eva's Infinity program?

How to check award availability on Eva's Infinity program?

Old Mar 19, 22, 8:04 pm
  #1  
Original Poster
 
Join Date: Sep 2012
Posts: 4,419
How to check award availability on Eva's Infinity program?

I've read here and there (without supporting evidence) that Eva has more award seats if you book with their own miles vs if you use other Star Alliance miles like ANA or UA.
My parents usually fly BR using ANA miles but there's absolutely nothing for the the days they want to go. How do I find out if we can book these dates using Eva's own miles? They don't have any Eva miles but have a decent number of Citi TYP, which can transfer to Eva's program. I checked Eva's website and it's not clear to me if those seats are available with miles. It seems the only way I can find out if the flight is available as an award is if I have enough miles to book it. What am I missing?
DaveInLA is offline  
Old Mar 22, 22, 11:34 pm
  #2  
 
Join Date: Jun 2021
Location: LAX/SFO
Posts: 191
EVA's website UI/UX is horrible.

This is exactly what I was facing a while back. Though my situation was using EVA points to book an award ticket for UA. Here's the thing I can tell you. Whatever flights you can search for and the results returned under "Award Ticket-Select Itinerary" may not be actually bookable EVEN if you have enough miles.

Yup. You still have to call in to confirm. Give them a bunch of dates and they will search individually to tell you what's available.
sof_lance is offline  
Old Mar 24, 22, 6:29 pm
  #3  
formerly dav662
 
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 3,575
Originally Posted by sof_lance View Post
EVA's website UI/UX is horrible.

This is exactly what I was facing a while back. Though my situation was using EVA points to book an award ticket for UA. Here's the thing I can tell you. Whatever flights you can search for and the results returned under "Award Ticket-Select Itinerary" may not be actually bookable EVEN if you have enough miles.

Yup. You still have to call in to confirm. Give them a bunch of dates and they will search individually to tell you what's available.
This is what I do and they were always very helpful.
Davvidd is offline  
Old May 23, 22, 1:22 am
  #4  
 
Join Date: Jul 2015
Posts: 893
Originally Posted by sof_lance View Post
EVA's website UI/UX is horrible.

This is exactly what I was facing a while back. Though my situation was using EVA points to book an award ticket for UA. Here's the thing I can tell you. Whatever flights you can search for and the results returned under "Award Ticket-Select Itinerary" may not be actually bookable EVEN if you have enough miles.

Yup. You still have to call in to confirm. Give them a bunch of dates and they will search individually to tell you what's available.
Thanks been trying to look all through their site to figure this out and I didn't want to transfer my points blindly.
phant0m is offline  
Old May 24, 22, 1:50 pm
  #5  
 
Join Date: Sep 2015
Posts: 454
my understanding is that you can waitlist directly with EVA and will get first dibs on it compared to other airline inventory, but they dont seem to any different though.

i usually search on expertflyer... i used to see J available a couple days before flight date but it doesnt seem to be the case anymore. im also seeing no Y class on certain days which im kinda surprised by it.
BuBu4 is offline  

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