Crediting SQ PE L Fare to BR
Jul 11, 2021, 2:06 am
#1
Original Poster
Join Date: Aug 2012
Programs: BR S (*S), Marriott T, Hertz PC, National EE
Posts: 34
Crediting SQ PE L Fare to BR
According to the SQ mileage table on BR's website, L class PE fare gets 0% mileage on BR.
This is odd considering SQ's lite PE fare (R) gets 100% mileage on BR, while L class is a standard PE fare on SQ and gets 0%.
Since I have an upcoming flight in L class, I was wondering, is this a mistake? And if so how do I get in contact with someone at BR who can correctly classify the SQ's L class PE fare?
Below are screenshots from SQ's fare types page.
Lite SQ PE fare classes:
Standard SQ PE fare classes:
Flexi SQ PE fare classes:
This is odd considering SQ's lite PE fare (R) gets 100% mileage on BR, while L class is a standard PE fare on SQ and gets 0%.
Since I have an upcoming flight in L class, I was wondering, is this a mistake? And if so how do I get in contact with someone at BR who can correctly classify the SQ's L class PE fare?
Below are screenshots from SQ's fare types page.
Lite SQ PE fare classes:
Standard SQ PE fare classes:
Flexi SQ PE fare classes:
Jul 11, 2021, 4:20 am
#2
Join Date: Feb 2011
Location: LAX/NYC
Programs: Bonvoy Ambassador, HH G, BR Diamond/*G, BAEC Gold, Hertz PC
Posts: 564
It looks like SQ may have introduced the L fare bucket for PE somewhat recently circa mid 2019, and BR hasn't remapped it yet. I've seen BR take varying amounts of time to update new partner fare mappings.
Have you tried one of the methods through https://www.evaair.com/en-us/custome...ervice-center/ yet? If you have status like Diamond Card, the private Diamond lines may also work.
Have you tried one of the methods through https://www.evaair.com/en-us/custome...ervice-center/ yet? If you have status like Diamond Card, the private Diamond lines may also work.
Aug 19, 2021, 4:46 pm
#3
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
SQ L class used to be a discounted economy fare
See page 68 in this 2017-18 Star Alliance Manual
https://portal.staralliance.com/cms/..._2017-2018.pdf
See page 68 in this 2017-18 Star Alliance Manual
https://portal.staralliance.com/cms/..._2017-2018.pdf
Feb 12, 2022, 8:06 pm
#4
Join Date: May 2008
Programs: Marriott Titanium, Hilton Diamond, Hyatt Globalist, AA Plat, UA Silver, Delta Silver
Posts: 453
This issue still does not appear to be fixed.
Helping someone else book flights to Asia and normally they would fly on EVA metal but SQ is the best airline that can get them there at the moment.
L is still a 0% earning fare
Helping someone else book flights to Asia and normally they would fly on EVA metal but SQ is the best airline that can get them there at the moment.
L is still a 0% earning fare
Feb 15, 2022, 8:01 pm
#5
Join Date: May 2008
Programs: Marriott Titanium, Hilton Diamond, Hyatt Globalist, AA Plat, UA Silver, Delta Silver
Posts: 453
In case anyone decides to write in, this is the response I got from customer service:
In other words, you're better off crediting to another Star Alliance program. My rough math estimates these flights will award 20,000 United miles if I credit to them.
Regarding your inquiry, we have contacted our Infinity Mileageland department in headquarter to double check,
Per their reply, currently we still credit 0% mileage for (SQ)L class according to our contract with SQ.
Per their reply, currently we still credit 0% mileage for (SQ)L class according to our contract with SQ.