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-   Eva Air | Infinity MileageLands (https://www.flyertalk.com/forum/eva-air-infinity-mileagelands-761/)
-   -   Has anyone received reimbursement for strike re-routing? (https://www.flyertalk.com/forum/eva-air-infinity-mileagelands/1982897-has-anyone-received-reimbursement-strike-re-routing.html)

Kremmen Aug 13, 2019 10:47 pm
Has anyone received reimbursement for strike re-routing?
 
I was re-routed from KHH to TPE during the strike and told that I'd be reimbursed for ground transport to KHH. I bought the cheapest train ticket (because it was quickest) and uploaded the receipts via the EVA web form a few days later. That was June. Still not a peep out of them other than an auto-reply acknowledgement of the submission.

I've followed up with the LAX office and been told it's still being processed.

Just wondering if anyone has received any compensation for strike-related costs like this yet?

Kremmen Sep 30, 2019 12:14 am
Fri 20th, after a number of phone calls and emails, I finally received an email saying
Thank you for your patience while we process EVA Airways check for you.

The check have been sent out to you today via FedEx 2-day service.
3 months after the flight, I finally have the money. They refused to compensate me for the cost of the MRT train from TPE to THSR Taoyuan Station (about US$1) because I didn't have a receipt for it (I didn't see a way to get one from the machine) yet they were happy to unnecessarily spend way more than that on FedEx.


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