pon18n

Actually, now that I think more about it: Do you even need both hands to wipe your butts?

I find that butt-wiping, among many other activities, is not impaired at all by missing an arm. I'm going on a limb (pun originally not intended) as someone who has wiped his butt with a broken arm that his "excuse" is complete bs

If he had said it's due to his obesity then it might be possible, but for a broken arm? That's gotta be a lie, right?

BuBu4

ive been in the J class bathroom, its still small and cramped but a little bigger than Y imo. I can see why it might be hard for him to turn around to wipe himself. but the story the FA gave was pretty bad how it all happen. they tried to cover him up and he wouldnt allow that... it feels like he wanted to be exposed... its all wrong imo... to me, its not like its his first time flying with EVA, he should have hired a caretaker with him... it does make me wonder if this had happen before but was just supressed by the company... it wasnt until the FA finally went public with it and its now big news.

Feel bad for the FA, i hope she gets her long break.

Dave510

I tend to give people benefit of the doubt, but in this case I think his intent is obvious. Why would he insist on keeping the door of the washroom open? He claims claustrophobic, but did he keep the doors open on every flight taken before then? And he refused to have his privates covered. And like you said, 2 hands are not needed to wipe.

hayzel7773

The J class one is big enough to fit a wheelchair and caretaker inside. It is not that small.

It has happened before; the flight attendants just refused and he instead just went in the seat. On other flights, he threatened to faint and what not if they did not assist. Disgusting.

BlackHappy

Is this still true? I don't think crews can see the passengers list (even CDs) until the briefing a few hours prior to the flight. I know a lot of them will call in sick if they see CPs they don't like though!

smith80678

There is more info with this story: "Afterward, the flight attendant wrote in an Instagram post that she locked herself inside the bathroom, crying and vomiting, unable to wash away the stench of the man’s ..... Evidently in the long reach to wipe, she got feces on her blouse. In the post, she called on EVA Air to better protect its employees, hire more male flight attendants, and prevent similar physically-challenged passengers from boarding unattended in the future.

global happy traveller

Doesn't matter, if the pax refused to cooperate and come out of the restroom, you manage the process as disruptive passenger or a medical incident. Is it gonna smell? yes.... Is he gonna crap all over the plane? Possibly.... Is physical force required? Probably......Do you call for onboard medical assistance? Definitely......And do you need to divert the flight? Most likely.....

Here is another scenario...... You have crew not trained in caregiver and dealing with bodily fluid biohazards (other than just regular routine stuff like wiping dry the restroom, serving/clearing meal trays)....... Lets say the pax ended up with anal injury or the FA got sick from it, you end up with pax injury lawsuit and OHSA (Occupational Health & Safety)/Workers Comp legal issues.

I get the crew's well intentions and commend their considerate regards to the man's safety. But to break established disability protocols that your company has published on their website (below) puts everyone into health/safety & legal jeopardy. Now the grey area for me is whether they translates the below protocol into their SOP.

"We are unable to provide the following assistance for passengers with disabilities:
Assistance with feeding of meals.
Medical services.
Assistance within the restroom or assistance at the seat with defecation and/or urination functions."

Ultimately I still find management at fault the most. But for me, having worked in public transportation, would also manage the onboard incident differently.

Dave510

The story seems to get more dramatic with every retelling...

hayzel7773

At the time, the FA's would pull a last minute sickout stunt to avoid the guy after they saw their FF listings. This was especially prevalent amongst the CP's, who could see the FF before the other crew. The man at the time seemed to enjoy targeting CP's for his tirades.

BlackHappy

That's pretty amazing. What did that guy do?!

There's kind of a pseudo-blacklist for CPs too--ones that other FAs will call in sick when staffed with them. Last month, there was a TPE-SFO flight where they only flew with 9 FAs of which 7 of them were CPs! They couldn't find anyone on standby willing to fly with L1.

coolfish1103

Sorry I think we should take words from each side carefully. There are conflict information and it seems like everyone is taking sides on the FA (who is the DP) on the press.

BR said the only time he flew that had an incident report was last May, previously nothing of note. Union claimed otherwise. I do wonder if the incidents did occur, but no one (CP) reported? Even the incident reported, he did not poo on the seat, rather he asked for another passenger's help. Is that also a lie or cover up?

The DP that's on the press is not the one who wiped, it's the CP who did it. I find her being extremely dramatic if she is not the one who performed the task, albeit I still don't know why they did it when they are not required to do so.

Also, she claimed that BR would not let her take time off (like what hayzel posted) when she called in on a weekend to request with no formal writings and/or doctor's note. How is the management going to approve or deny anything when you did not apply one with documentation? She did it after the press and BR approved it, but what she said is not all true.

hayzel7773

That's illegal. There are 10 emergency exits on a 777, they must have a minimum of 10. Do you mean there were 9FA's+1CP? The fact that they called in so many CP's is scary; any IRROPS would of sent the network into chaos because they would be short CPs.

The man in 2009 started off by demanding a CP give him 10 meals, one after another, after a crew member accidentally woke him up during meal service on TPE-HKG. After that, he berated the CP. She resigned right after the flight, citing psychological trauma. It made the news at the time and his excuse was he was helping to train her. Then, he demanded he be served a meal prior to takeoff a few months later so he could sleep on the TPE-HKG sector. They refused, and he demanded he be offloaded. He delayed the flight almost 40 minutes. Then, he also was notorious for checking in a ton of luggage that was overweight and he often refused to pay the sums. They waived it for him because he was a CG. The last straw was when he was caught breaking into the galley carts during boarding to get juice. He was escorted back to his seat, and the flight continued smoothly. Upon his arrival in HKG, he was blacklisted and he could not return to TPE the next day because of "safety concerns". It took BR 2 years to finally stop him from flying with them; by that time, he was already infamous in and out of the company.

BlackHappy

hayzel7773

Oh ok. I would imagine they had 10 since the dispatcher would not allow a release with only 9 FA's unless a section of the plane was emptied and the door deactivated.

I have an idea of who the CP is, just based on how I see her treat her FA's.

hayzel7773

According to reports, he defecated twice on the flight in May 2018, once in his pants and once with the assistance of fellow passengers. BR refunded the pax money after a complaint was made by them. Following the complaint, BR initiated a disciplinary hearing, citing the hazardous and uncomfortable conditions fellow pax were subjected to. There, the crew were questioned as to why they allowed pax to help the gentleman instead of them doing it and they were all released with warnings.