Pre flight E Mail
 

For the last 10 years, about a week before my actual flight,EVAhave always sent me an e mail.Welcome on board, flight times etc.(no matter what cabin)
Flying in two days, this time nothing.
I know all the booking details are ok (manage my booking) so have they stopped this practice? or has mine just gone astray?
Flying in RL.
As an aside, I have always registered for the SMS service but have never received anything.Anyone actually had a text re late flight(travelling LHR-BKK?

I am still getting them.
Check your Inifinty Mileageland Account, perhaps you switched off permission for EVA to email you! There used to be a glitch where some accounts suddenly switched permission off without the acct holder even knowing, I have no idea if they fixed it yet.

As to late-flight texts, never. They rarely update their schedule early enough for the system to send a text out. Out of the thousands of flights I have had with them, I have only received one text regarding a flight that’s going to be late.

Thank you for the info, I have checked my account and everything is ok, I get e mails re expiring miles, vote for EVA etc so they must have just forgotten to push the button.
Good to hear about the Texts.Flying tomorrow so I will have to wait until 21 November to see the new uniforms.I will chat to the crew to see what they think about them.
Again, thanks for the info

Update. Pre flight e mail has just arrived flying today so cutting it a bit fine usually comes a week before