Purchase First Class Ticket From Machine - Italy
#1
Original Poster
Join Date: Jul 2010
Posts: 34
Purchase First Class Ticket From Machine - Italy
I'll be traveling from Milan to Venice and would like to travel. Are you able to purchase First Class tickets from the automated machines or do you need to go to a ticket window?
#2
Join Date: Sep 2010
Location: EDKA, STR, ZRH
Programs: LH SEN, A3*G, IHG plat, DB Comfort, SPG gold
Posts: 964
As far as I know, you can purchase first class tickets from ticket machines (at least you could several years ago). At FCO, this is even necessary as the "express train" to Termini station requires a first class ticket (and we bought it at a machine).
#3
Join Date: Jun 2006
Location: Europe
Posts: 1,589
#7
Join Date: Feb 2006
Location: rural Indiana - IND
Programs: DL reject, Hilton Diamond, IHG Plat, Jelly of the Month, formerly NWA Plat (RIP)
Posts: 947
I just returned from a great trip through northern Italy and had no trouble using my US Bank Visa at ticket machines in the stations at Milan, Florence, and Venice. As stated in another post above there is the option to choose First or Second class. You have a choice of several languages for the instructions and the machines will walk you through the process. If the station is busy there may be a line at the machines, but it is a fairly quick and easy purchase.
#10
Join Date: May 2005
Location: USA
Programs: AA CX AC
Posts: 116
We went to Rome last Sept and wanted to go by train to Venice. I could not buy tickets online because the website would not accept American Credit cards.( I called Trenetalia and this was confirmed) Also, we could not buy tickets from the automated machine with American credit cards. You have two choices, either wait in line and buy tickets from agent or what I did was get cash (eur) from ATM and use ticket machine with cash. Just hit the UK flag button and it will be in English.
One WARNING!! There are thieves standing behind you as you use the automated ticket machine!! They wait for the machine to dispense change and reach down and remove, rather quickly, behind you,the Euro coins from the coin return slot!!
One WARNING!! There are thieves standing behind you as you use the automated ticket machine!! They wait for the machine to dispense change and reach down and remove, rather quickly, behind you,the Euro coins from the coin return slot!!
#11
Join Date: Jun 2006
Location: Europe
Posts: 1,589
Why didn't you take the change first?
#12
Suspended
Join Date: Aug 2009
Location: Chicago
Programs: Chairman US Air, four million miles Delta and F.C., Plat Prem Marriott, Marquis Jet," Air America
Posts: 222
Just got back from Rome and Amsterdam. Could not use automated machine with US credit card - had to use cash (also could not use card at some restaurants and was told that will be more common in future)
#13
Join Date: Nov 2008
Location: NYC
Posts: 42
About using American credit cards -- historically they've worked perfectly fine at the machines. But Trenitalia has been introducing newer machines in the last year or so. It's written on these machines that they require debit cards. I avoid these machines or use cash (I get ripped off on debit transactions).
Outside the tourist circle, your credit card won't be particularly welcome in Italy -- Italian merchants don't hesitate to ask you for cash or bancomat (debit card), on which they pay a lower commission.
Outside the tourist circle, your credit card won't be particularly welcome in Italy -- Italian merchants don't hesitate to ask you for cash or bancomat (debit card), on which they pay a lower commission.
#15
Join Date: Jul 2005
Location: PEK
Programs: A3*G, UA Gold EY Silver
Posts: 8,956
FYI there are two ticket machine types in Italy, the older type which has a flat front and IIRC a non-touch screen and new types with touch screens, and plastic fronts. The older ones do not take US credit cards, the ones do. I'm not sure of the prevelence of new ones, but they do exist at FCO, Roma-Termini (not all machines are new) and plenty of other stations. I did not have any problems using my credit card each of the four times I had to buy tickets.