Etihad cancels flight, won't rebook
Dec 28, 2021, 3:58 am
#1
Original Poster
Join Date: Sep 2015
Location: AMS
Programs: BA Silver/KL Silver/SQ Silver/AZ Premium
Posts: 56
Etihad cancels flight, won't rebook
So Etihad cancelled my return flight AUH-MAD on the 28th of March and they won't rebook me on a flight to Madrid via BCN, ZRH, AMS or BRU on the same day. This because the flights between AMS/ZRH/BCN/BRU and MAD are codeshare and not on their own metal. They only want to rebook us on a direct flight between AUH and MAD on another day in March, but I already made plans around this day so I want to fly on the 28th as I booked.
Is there any way to get in contact with someone at Etihad who can really help you instead of only getting told no at the call center? I also tried Twitter but they are useless too, just pointing me to their callcenter.
Is there any way to get in contact with someone at Etihad who can really help you instead of only getting told no at the call center? I also tried Twitter but they are useless too, just pointing me to their callcenter.
Last edited by williamvdh; Dec 28, 2021 at 4:08 am
Jan 10, 2022, 12:30 am
#5
Join Date: Aug 2006
Location: CGK
Programs: Starwood PLATINUM, BA GOLD, KrisFlyer Blue, GFF Silver, BATS After Work Club, Emirates Silver
Posts: 391
They just rebooked my flight, without even asking if I agree with the new dates (I don't). Who can I inform that I do not agree with this rebooking, and can I ask them just to cancel/refund the whole flight cost?
Jan 10, 2022, 5:59 pm
#6
Original Poster
Join Date: Sep 2015
Location: AMS
Programs: BA Silver/KL Silver/SQ Silver/AZ Premium
Posts: 56
