Etihad layover rules for AUH - max 4 hours now?
Jul 15, 2020, 10:04 am
#1
Original Poster
Join Date: Mar 2008
Posts: 1,535
Etihad layover rules for AUH - max 4 hours now?
I don't know if this is true, but saw this on the Trip Advisor Forums. It seems Etihad (currently) has some rule that if you are traveling and your layover is more than 4 hours in AUH that you will not be allowed to fly?
https://www.tripadvisor.com/ShowTopi...-Maldives.html
https://www.tripadvisor.com/ShowTopi...-Maldives.html
Jul 15, 2020, 10:07 pm
#2
Join Date: Jun 2020
Location: Nepal
Programs: Etihad, Qatar, and Marriott
Posts: 45
Following with interest as we have a layover there coming up soon and it's for more than 6 hours. Never been a problem before and have not received anything from Etihad about any changes.
Jul 16, 2020, 10:09 pm
#4
Join Date: Jun 2020
Location: Nepal
Programs: Etihad, Qatar, and Marriott
Posts: 45
Thank you for the update and crazy that this isn't found ANYWHERE on the Etihad website. How crazy are they??? This drastically affects people trying to connect thru AUH and they keep it hidden.
Jul 16, 2020, 11:56 pm
#5
Join Date: Jul 2015
Location: Chicago
Programs: AA Gold, UA Gold, HH Gold, Bonvoy Gold
Posts: 342
ive replied asking where i can find this in written form on the website. will report back when i hear something
Jul 17, 2020, 5:06 am
#6
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Amazing ...
we have 10 / 11 hours layover in Abu Dhabi to go and come back from Maldives , “thanks” to three cancellations made by Ethiad Air ...
already booked the hotel at terminal 1
Spocken yesterday afternoon with ethiad CC to have reconfirmation of our flights and no mention about that by the CC operator ...
it seems unbelievable...if they sell flights with 10/11 hours connection without any notice on website
i’ll phone again the CC to have more informations
we have 10 / 11 hours layover in Abu Dhabi to go and come back from Maldives , “thanks” to three cancellations made by Ethiad Air ...
already booked the hotel at terminal 1
Spocken yesterday afternoon with ethiad CC to have reconfirmation of our flights and no mention about that by the CC operator ...
it seems unbelievable...if they sell flights with 10/11 hours connection without any notice on website
i’ll phone again the CC to have more informations
Last edited by Dav77; Jul 17, 2020 at 7:07 am
Jul 17, 2020, 7:58 am
#7
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Just phoned the CC in Italy
they confirmed me that actually (on July) the rule is 4 hours layover maximum
since our flight is on August, I’ve been told to phone again at beginning of August
I asked why there isn’t any notice on ethiad website
answer: “because the informations and the rules change every day ...”
I’ve been answered that ONLY BECAUSE I asked specificly about that
my first question was to check my PNR if everything was ok ...and the answer was “yes, everything is ok”
I find it ridiculous
does it means I won‘t be sure to leave until the day of my flight ?
I remember ethiad as a serious and great company... now, even understanding Covid etc...they don’t seem to be
they cancel flights, they move passengers as they wish, they rebooked 3 times, I had to change also the departure from Rome to Milan ...and now I can’t be sure to take my flight 2 weeks before departure ?
I hope to find an alternative flight with Qatar ...and bye bye Ethiad.
they confirmed me that actually (on July) the rule is 4 hours layover maximum
since our flight is on August, I’ve been told to phone again at beginning of August
I asked why there isn’t any notice on ethiad website
answer: “because the informations and the rules change every day ...”
I’ve been answered that ONLY BECAUSE I asked specificly about that
my first question was to check my PNR if everything was ok ...and the answer was “yes, everything is ok”
I find it ridiculous
does it means I won‘t be sure to leave until the day of my flight ?
I remember ethiad as a serious and great company... now, even understanding Covid etc...they don’t seem to be
they cancel flights, they move passengers as they wish, they rebooked 3 times, I had to change also the departure from Rome to Milan ...and now I can’t be sure to take my flight 2 weeks before departure ?
I hope to find an alternative flight with Qatar ...and bye bye Ethiad.
Jul 17, 2020, 8:43 am
#8
Join Date: Aug 2014
Location: YYC
Posts: 2,074
These people are complete idiots.
A month ago the AUH airport authority was advising people to come to the airport *at least* 4 hours before departures to go through all the health and safety theatre. And now they don't want anyone in the airport for more than 4 hours.
Totally clueless.
A month ago the AUH airport authority was advising people to come to the airport *at least* 4 hours before departures to go through all the health and safety theatre. And now they don't want anyone in the airport for more than 4 hours.
Totally clueless.
Jul 17, 2020, 3:01 pm
#9
Join Date: Nov 2019
Programs: EY Gold
Posts: 96
Jul 17, 2020, 4:53 pm
#10
Join Date: Aug 2014
Location: YYC
Posts: 2,074
I believe it's far more likely that it was some group of genius bureaucrats in the UAE government who came up with this.
Jul 18, 2020, 1:15 am
#11
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
there are customers that need to be informed.
there are customers with a starting connection of 3 hours, rebooked by Ethiad with a 11 hours connection, without have been told about this rule
Jul 18, 2020, 1:55 am
#12
Join Date: Nov 2019
Programs: EY Gold
Posts: 96
that’s not the main point if the decision comes from ethiad or AUH Airport management
there are customers that need to be informed.
there are customers with a starting connection of 3 hours, rebooked by Ethiad with a 11 hours connection, without have been told about this rule
there are customers that need to be informed.
there are customers with a starting connection of 3 hours, rebooked by Ethiad with a 11 hours connection, without have been told about this rule
Zac.
Jul 18, 2020, 2:18 am
#13
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Jul 19, 2020, 6:22 pm
#14
Join Date: Jan 2013
Programs: ey gold tg gold accor gold
Posts: 376
I think the best option here is to just wait at see nearer to your date of travel . No borders appear to be open yet . I'm eager to travel myself , but due to restrictions , have no idea when I can leave the UK or which countries are likely to accept me . I'm sure towards the end of this month things hooefully , will be clearer ....
but of course this is Etihad ( joke )
but of course this is Etihad ( joke )
Jul 20, 2020, 1:30 pm
#15
Join Date: Jul 2015
Location: Chicago
Programs: AA Gold, UA Gold, HH Gold, Bonvoy Gold
Posts: 342
I think the best option here is to just wait at see nearer to your date of travel . No borders appear to be open yet . I'm eager to travel myself , but due to restrictions , have no idea when I can leave the UK or which countries are likely to accept me . I'm sure towards the end of this month things hooefully , will be clearer ....
but of course this is Etihad ( joke )
but of course this is Etihad ( joke )
Rose
like?!! this info isn’t even on your website!