Etihad - Businessclass - Covidmanagement-Rebooking?
Hello to all,
my Name is Knut from Hamburg and Im not a frequent Traveller. I just register here because I have a Businessclassflight with Etihad in July and Im not happy with Etihad. My flight is on 03.July with Etihad from Frankfurt - Abu Dhabi - Manila and back from Bangkok - Abu Dhabi - Frankfurt. I just called the Callcenter and asked what options I have. They said I could change the date of the flights but I need to pay a "fare difference" Otherwise I need to take the flight in July or the Money is gone. But seriously, in this Situation I dont want to be in SE Asia. Thats all they could do for me. I think even if they are flying, I cant entry these countrys... Any suggestions? :( |
you can apply for credit on the website and use it for a future flight,not sure if you can apply for a refund however refunds will take a lot longer and u may have to pay a few,look on the etihad website and it will guide u on your options
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Yea I have read the homepage but they didn't say that as an option at the Hotline. Is the credit thing a save story?
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Originally Posted by Knuthansen
(Post 32385641)
Yea I have read the homepage but they didn't say that as an option at the Hotline. Is the credit thing a save story?
https://www.etihad.com/content/dam/e...April-2020.pdf |
Originally Posted by Knuthansen
(Post 32385163)
Hello to all,
my Name is Knut from Hamburg and Im not a frequent Traveller. I just register here because I have a Businessclassflight with Etihad in July and Im not happy with Etihad. My flight is on 03.July with Etihad from Frankfurt - Abu Dhabi - Manila and back from Bangkok - Abu Dhabi - Frankfurt. I just called the Callcenter and asked what options I have. They said I could change the date of the flights but I need to pay a "fare difference" Otherwise I need to take the flight in July or the Money is gone. But seriously, in this Situation I dont want to be in SE Asia. Thats all they could do for me. I think even if they are flying, I cant entry these countrys... Any suggestions? :( Don't take the credit yet. Wait until they cancel the flight, otherwise you will be stuck with credit and cash refund is always better. I am in a similar situation. I have a business class trip at the end of July MAN-AUH-BKK and back. I will do nothing until nearer the time, as I have noticed Thailand has extended the ban on foreign visitors another month (now end of June). Even if Thailand does open up to tourism in July, it will most likely visitors from the far east only |
If the itinerary starts in the EU, but they cancelled just one flight in the itinerary not in the EU, in the OPs case lets's say BKK-AUH was cancelled before he started the itinerary...Are you still entitled to a full refund?
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You are no doubt aware that foreign nationals are currently prohibited from entering the Philippines. There has been no indication when this will be eased or lifted.
Zac. |
How many days in advance do they cancel there flights?
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Originally Posted by Knuthansen
(Post 32389301)
How many days in advance do they cancel there flights?
I did recieve an eMail the other day to say that EY have or are going to shortly reboot some flights from some select Europe cities > AUH. You may wish to check the status of your booking as there is a possibility it may not be cancelled. But if the ban on overseas nationals entering the Philippines remains by your travel date you still may not be able to fly. Zac. |
Originally Posted by Knuthansen
(Post 32389301)
How many days in advance do they cancel there flights?
Just wait. If they don't cancel, you may have no choice but to accept credit. In my honest opinion, they will cancel. The Covid situation in UAE is still on the increase with more daily cases being reported. I can't imagine the government allowing millions of people passing through AUH until the worldwide situation has calmed down significantly. |
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