Citi Thankyou Points Transfer to EtihadGuest
Feb 27, 2018, 9:59 pm
#1
Original Poster
Join Date: Jan 2017
Programs: Etihad Guest Platinum
Posts: 7
Citi Thankyou Points Transfer to EtihadGuest
I made a points to miles transfer from Citi Thankyou points to EtihadGuest on February 9th. Until now, the miles have not showed up in my account. I have called and emailed Etihad many times, but they said they have not received any transfer request from Citibank. I called Citi and they said they had sent all the required documents to Etihad on the 9th. Does anyone know how long it usually takes for the points to transfer? Also, has anyone had any difficulty with transferring points to Etihad?
I don't really believe anything the customer service reps at EtihadGuest tell me. Based on all the issues people have been experiencing with Etihad, I find it likely that they are dropping the ball on this as well.
I don't really believe anything the customer service reps at EtihadGuest tell me. Based on all the issues people have been experiencing with Etihad, I find it likely that they are dropping the ball on this as well.
Feb 28, 2018, 2:48 am
#2
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
I made a points to miles transfer from Citi Thankyou points to EtihadGuest on February 9th. Until now, the miles have not showed up in my account. I have called and emailed Etihad many times, but they said they have not received any transfer request from Citibank. I called Citi and they said they had sent all the required documents to Etihad on the 9th. Does anyone know how long it usually takes for the points to transfer? Also, has anyone had any difficulty with transferring points to Etihad?
I don't really believe anything the customer service reps at EtihadGuest tell me. Based on all the issues people have been experiencing with Etihad, I find it likely that they are dropping the ball on this as well.
I don't really believe anything the customer service reps at EtihadGuest tell me. Based on all the issues people have been experiencing with Etihad, I find it likely that they are dropping the ball on this as well.
Also, I noticed previously, transfers were 1-1 Citi-EY but going forward its 1.5-1 Citi-EY. What on earth next
Mar 8, 2018, 10:39 pm
#4
Join Date: Jul 2006
Location: Abu Dhabi, UAE
Programs: EY Plat, Accor Plat
Posts: 426
IME, it usually takes just a few days, & certainly not as long as you have waited. Perhaps drop a line to @Etihad Help.
Also, I noticed previously, transfers were 1-1 Citi-EY but going forward its 1.5-1 Citi-EY. What on earth next
Also, I noticed previously, transfers were 1-1 Citi-EY but going forward its 1.5-1 Citi-EY. What on earth next
Mar 8, 2018, 10:46 pm
#5
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Fortunately I have the Citi Prestige.
Mar 8, 2018, 11:23 pm
#7
Join Date: Jul 2006
Location: Abu Dhabi, UAE
Programs: EY Plat, Accor Plat
Posts: 426
3 Points for international spend and 2 points per dollar for local. no capping and no lowering (like for utilities and other like most other cards)
Mar 8, 2018, 11:33 pm
#8
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Mar 8, 2018, 11:55 pm
#9
Suspended
Join Date: Oct 2017
Location: AUH
Programs: EY Guest Gold, Hilton HHonors Gold, Le Club Accor Silver, AAdvantage Gold
Posts: 552
Mar 9, 2018, 3:24 am
#10
Join Date: Jul 2006
Location: Abu Dhabi, UAE
Programs: EY Plat, Accor Plat
Posts: 426
Mar 9, 2018, 5:16 am
#11
Suspended
Join Date: Oct 2017
Location: AUH
Programs: EY Guest Gold, Hilton HHonors Gold, Le Club Accor Silver, AAdvantage Gold
Posts: 552
Mar 9, 2018, 6:19 am
#12
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
