Web check-in - middle seats allocated by EY robot (Platinum)
What's wrong with EY? Whenever I check in online and I have not reserved seats ahead of time, the robot typically assigns me (a Platinum) a middle seat. Come on, why doesn't EY manage to adjust their algorithm a bit? In all cases there were plenty of aisle seats available.
Care a bit more about your few Plats, EY! |
Originally Posted by CalFlyer
(Post 28359306)
What's wrong with EY? Whenever I check in online and I have not reserved seats ahead of time, the robot typically assigns me (a Platinum) a middle seat. Come on, why doesn't EY manage to adjust their algorithm a bit? In all cases there were plenty of aisle seats available.
Care a bit more about your few Plats, EY! |
Originally Posted by akalra1187
(Post 28359330)
So why not select your seat?
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Originally Posted by CalFlyer
(Post 28359948)
Because sometimes I do last minute changes through some nightline travel agent, and they just "forget" to reserve seats.
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Originally Posted by CalFlyer
(Post 28359306)
What's wrong with EY? Whenever I check in online and I have not reserved seats ahead of time, the robot typically assigns me (a Platinum) a middle seat. Come on, why doesn't EY manage to adjust their algorithm a bit? In all cases there were plenty of aisle seats available.
Care a bit more about your few Plats, EY! I think, they just don't know, how to handle top tiers and they don't really care about that too. It seems, that they are focused on the on-time-a-year Eco guest. |
Originally Posted by thbe
(Post 28360799)
I agree, that EY has a problem at that point. It's like the non-existing or non-working priority line at AUH or the performance of the Platinum hotline.
I think, they just don't know, how to handle top tiers and they don't really care about that too. It seems, that they are focused on the on-time-a-year Eco guest. |
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