Do they still do hotel or food vouchers for long layovers?
Feb 4, 2016, 12:45 pm
#1
Original Poster
Join Date: Nov 2012
Location: Everywhere else
Programs: Miles and frowns, IHG aluminum
Posts: 346
Do they still do hotel or food vouchers for long layovers?
I have a flight coming up on Etihad (booked with AA miles). First time on EK. I'm in Y.
My flight has a layover of 9 and change, overnight. Do they still offer any sort of voucher? How would I book this- at the airport, or in advance somehow? Saw some threads but not recently.
Thank you.
My flight has a layover of 9 and change, overnight. Do they still offer any sort of voucher? How would I book this- at the airport, or in advance somehow? Saw some threads but not recently.
Thank you.
Feb 4, 2016, 12:52 pm
#3
Join Date: Oct 2011
Posts: 3,838
I have a flight coming up on Etihad (booked with AA miles). First time on EK. I'm in Y.
My flight has a layover of 9 and change, overnight. Do they still offer any sort of voucher? How would I book this- at the airport, or in advance somehow? Saw some threads but not recently.
Thank you.
My flight has a layover of 9 and change, overnight. Do they still offer any sort of voucher? How would I book this- at the airport, or in advance somehow? Saw some threads but not recently.
Thank you.
Etihad do not provide accommodation in any case, regardless of your layover.
Feb 4, 2016, 1:36 pm
#4
Join Date: Apr 2002
Location: NYC
Posts: 9,122
If you have a (long) delay (very common on EY) they may provide hotel accommodation (almost never) but usually only offer a food voucher (at the transit desk). They won't offer it without asking.
If overnight I suggest staying at the Premier Inn - which is quite good and well worth it. There are also sleeping pods at the airport but they cost almost the same for 6+ hours. If during the day I'd leave the airport.
Also, you can typically go through fast track immigration both ways. They tend not to check.
If overnight I suggest staying at the Premier Inn - which is quite good and well worth it. There are also sleeping pods at the airport but they cost almost the same for 6+ hours. If during the day I'd leave the airport.
Also, you can typically go through fast track immigration both ways. They tend not to check.
Feb 14, 2016, 1:43 pm
#8
Join Date: Apr 2015
Location: IAD
Posts: 735
"Economy Class guests on certain pre-approved routes only, subject to restrictions."
Similar case as the OP, I am flying IAD-AUH-TSE with a 14 hour layover on an AAdvantage award in Y. The website says the following:
Does anyone have a list of the pre-approved routes?
Also, other then the connecting flight being the first scheduled, what are the restrictions?
Does Etihad offer accommodation for guests on long transit?
We offer complimentary accommodation services for eligible guests connecting to and from Abu Dhabi International Airport, depending on the fare and route you purchased.
The following guests with a transit time between 8 to 24 hours in Abu Dhabi may request for this service (terms and conditions apply):
First and Business Class guests holding a confirmed booking.
Economy Class guests on certain pre-approved routes only, subject to restrictions.
This applies to the first scheduled connecting Etihad flight from Abu Dhabi.
If you require a visa to enter the UAE, requests must be made no later than 5 days before departure. If you do not require a visa to enter the UAE, requests can be made 48 hours before departure.
Source: http://www.etihad.com/en-us/faqs/
The following guests with a transit time between 8 to 24 hours in Abu Dhabi may request for this service (terms and conditions apply):
First and Business Class guests holding a confirmed booking.
Economy Class guests on certain pre-approved routes only, subject to restrictions.
This applies to the first scheduled connecting Etihad flight from Abu Dhabi.
If you require a visa to enter the UAE, requests must be made no later than 5 days before departure. If you do not require a visa to enter the UAE, requests can be made 48 hours before departure.
Source: http://www.etihad.com/en-us/faqs/
Also, other then the connecting flight being the first scheduled, what are the restrictions?
Feb 14, 2016, 2:40 pm
#9
Join Date: May 2009
Location: World citizen
Programs: Etihad Platinum, Alitalia FRECCIA ALATA
Posts: 266
Similar case as the OP, I am flying IAD-AUH-TSE with a 14 hour layover on an AAdvantage award in Y. The website says the following:
Does anyone have a list of the pre-approved routes?
Also, other then the connecting flight being the first scheduled, what are the restrictions?
Does anyone have a list of the pre-approved routes?
Also, other then the connecting flight being the first scheduled, what are the restrictions?
EY wouldn't provide hotel on cheaper ticket but told us to book in one class higher which increased cost by I believe $80 dollars. We gladly paid the difference as food+hotel and hassle outweigh the difference.
My understanding is.. in Y Class they'd do it for certain classes.
Feb 14, 2016, 11:14 pm
#10
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Perhaps of relevance my thread from a few weeks ago: Paid J ticket but codeshare and ticketed by Air Seychelles, operated by EY, with a 14h layover (not the earliest available connection though). Air Seychelles provided STPC after requesting by e-mail (initially said route ineligible):
http://www.flyertalk.com/forum/etiha...om-ticket.html
http://www.flyertalk.com/forum/etiha...om-ticket.html
Feb 15, 2016, 10:15 pm
#11
Suspended
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
I asked about this on my award booking in F JFK-AUH-SYD with a 10 hour layover (earliest available flight) and people in the thread said EY doesn't do it anymore.
Feb 22, 2016, 3:16 pm
#12
Join Date: Apr 2015
Location: IAD
Posts: 735
So today the EY call center told me my IAD-AUH-TSE route in Y is eligible, but my award was ticketed by AA so they will need to request it. That makes no sense to me, I know if I call AA they will have no clue what I am talking about. Any advice?
Feb 22, 2016, 11:42 pm
#13
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
They will. Or should. On a paid Air Seychelles ticket via AUH I was able to get Air Seychelles to provide STPC