Jan '15 Bonus miles offer - anyone got credit?
#1
Original Poster
Join Date: Apr 2008
Location: USA/UAE
Programs: DL-SM Silver, EY-Gold, HH
Posts: 120
Jan '15 Bonus miles offer - anyone got credit?
Hi - EY had a bonus miles offer in Dec/Jan for double miles in business and triple in first, required registration by Jan. 31st, for travel through March 31st. Said the miles will be credited "...within two weeks" after promotion ends.
Has anyone got their miles as yet? I haven't, am wondering if its the classic case of having to go through the hassle of emailing them and providing details of my registration and tickets!?!
Why can't these simple things work the way they are supposed to!
Has anyone got their miles as yet? I haven't, am wondering if its the classic case of having to go through the hassle of emailing them and providing details of my registration and tickets!?!
Why can't these simple things work the way they are supposed to!
#2
Company Representative, Etihad
Join Date: Sep 2013
Posts: 1,815
Hi svs-dhm,
We are very sorry to hear this. Could you please send your details to [email protected] so that the team can look into it ? *LK
We are very sorry to hear this. Could you please send your details to [email protected] so that the team can look into it ? *LK
#3
Join Date: Apr 2015
Programs: CX - Gold, EY- Plat, HGP - Diamond, Accor - Plat, SPG - Gold, IHG - Plat Amb
Posts: 61
Hi - EY had a bonus miles offer in Dec/Jan for double miles in business and triple in first, required registration by Jan. 31st, for travel through March 31st. Said the miles will be credited "...within two weeks" after promotion ends.
Has anyone got their miles as yet? I haven't, am wondering if its the classic case of having to go through the hassle of emailing them and providing details of my registration and tickets!?!
Why can't these simple things work the way they are supposed to!
Has anyone got their miles as yet? I haven't, am wondering if its the classic case of having to go through the hassle of emailing them and providing details of my registration and tickets!?!
Why can't these simple things work the way they are supposed to!
Should get posted under "Premium Bonus Miles Offer"
#4
Original Poster
Join Date: Apr 2008
Location: USA/UAE
Programs: DL-SM Silver, EY-Gold, HH
Posts: 120
Thanks, good to hear you got yours. Its been three weeks now, still no credit. Its just aggravating...in Dec. flew on Sri Lankan, they did not credit the miles, had to follow up via email to get it sorted out...just happens more often than it should!
#5
Original Poster
Join Date: Apr 2008
Location: USA/UAE
Programs: DL-SM Silver, EY-Gold, HH
Posts: 120
Hi svs-dhm,
We are very sorry to hear this. Could you please send your details to [email protected] so that the team can look into it ? *LK
We are very sorry to hear this. Could you please send your details to [email protected] so that the team can look into it ? *LK
Appreciate your effort to help and your suggestion, will do that, but can you also convey these issues to someone in management who cares about solving them on a permanent basis?
Why do we need to go through the extra hassle of sending emails so often?