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Old Apr 10, 2015, 3:52 am
  #1  
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Join Date: Mar 2007
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Redemption on SN

Has anyone had any luck redeeming Etihad Guest miles on Brussels airlines? There are some great deals (eg. BRU to EBB for 23K return). I found X class using Expert Flyer but this doesn't correspond to what EY have. Anyone know what availability they have access to?
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Old Apr 10, 2015, 5:51 am
  #2  
 
Join Date: Oct 2011
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Call in?
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Old Apr 10, 2015, 8:55 am
  #3  
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Originally Posted by mlqsko
Call in?
Yes - but its difficult - checking a date takes 15 mins

Hence why I want to know what availability they get so can look online!
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Old Apr 19, 2015, 4:54 am
  #4  
 
Join Date: Jul 2012
Location: ATL
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I just called in 2 different agents could find not one seat in Y or J for all of April, May, and October.

Additionally,
I Checked Asiana for ICN-SFO for all of June and no availability.

Now I am just trying to find any partner that has any seat on any flight to see if they are just advertising a bunch of BS
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Old Apr 19, 2015, 5:22 am
  #5  
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I tried bru-ebb and there was nothing in Y or J for the whole of aug or sept
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Old Apr 19, 2015, 5:51 am
  #6  
 
Join Date: Oct 2011
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Originally Posted by Richklhs
Now I am just trying to find any partner that has any seat on any flight to see if they are just advertising a bunch of BS
I wouldn't be surprised one bit if it is the later.
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Old Apr 19, 2015, 3:54 pm
  #7  
Company Representative, Etihad
 
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Hi Guest, please find your nearest Etihad Office http://bit.ly/1utCVW1 and contact our reservation team for further assistance. Thank you! *ZD
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Old Apr 20, 2015, 5:43 am
  #8  
 
Join Date: Jul 2012
Location: ATL
Programs: All of Them
Posts: 511
Originally Posted by EtihadHelp
Hi Guest, please find your nearest Etihad Office http://bit.ly/1utCVW1 and contact our reservation team for further assistance. Thank you! *ZD
Etihad Guest,
I appreciate you following this forum to try and be of some help. I have called the Etihad call center 5 times over the last 24 hours looking for a seat in business or economy on any dates for the following route on your partner Brussels Airlines:

Bussels - New York (JFK)

Could you tell us which dates, any dates, have a seat available to use Etihad Guest miles for a ticket?
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Old May 1, 2015, 6:21 am
  #9  
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Posts: 573
Just rang again

Lady on the phone checked the whole of the next 340 days and found nothing at all from BRU to NYC, EBB or NBO.
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Old May 1, 2015, 7:33 am
  #10  
 
Join Date: Apr 2002
Location: NYC
Posts: 9,113
Could it be that they may have to request an award seat but do not know how to? Similar to VS and partners?
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Old May 1, 2015, 9:29 am
  #11  
Company Representative, Etihad
 
Join Date: Sep 2013
Posts: 1,813
Originally Posted by Richklhs
Etihad Guest,
I appreciate you following this forum to try and be of some help. I have called the Etihad call center 5 times over the last 24 hours looking for a seat in business or economy on any dates for the following route on your partner Brussels Airlines:

Bussels - New York (JFK)

Could you tell us which dates, any dates, have a seat available to use Etihad Guest miles for a ticket?
Hi there, we are sorry that we are unable to provide specific details on this. Kindly contact our reservation team: http://bit.ly/1utCVW1. Thanks. *JS
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Old May 1, 2015, 9:54 am
  #12  
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Join Date: Mar 2007
Posts: 573
Originally Posted by EtihadHelp
Quote:





Originally Posted by Richklhs


Etihad Guest,
I appreciate you following this forum to try and be of some help. I have called the Etihad call center 5 times over the last 24 hours looking for a seat in business or economy on any dates for the following route on your partner Brussels Airlines:

Bussels - New York (JFK)

Could you tell us which dates, any dates, have a seat available to use Etihad Guest miles for a ticket?




Hi there, we are sorry that we are unable to provide specific details on this. Kindly contact our reservation team: http://bit.ly/1utCVW1. Thanks. *JS
Not very helpful...
ZZ100 is offline  
Old May 2, 2015, 2:16 pm
  #13  
Company Representative, Etihad
 
Join Date: Sep 2013
Posts: 1,813
Dear jimbosmith300,

Our team will be able to check this for you using the above link for further assistance, we are sorry to hear you were unhappy with our last reply, we would like to help *GW
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Old May 3, 2015, 8:34 am
  #14  
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Join Date: Mar 2007
Posts: 573
EtihadHelp - do you know if agents can see availability on their screens or they have to request space?
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Old May 11, 2015, 8:53 pm
  #15  
 
Join Date: Jun 2012
Posts: 45
Hi Etihad Help,

I just called to find award availability on Brussels Airlines for NYC-BRU .. the rep said .. that etihad just does not do tickets on SN .. its just facade on their website .. any amount I try .. etihad will never book award tickets on Brussels Airlines .. is that true?

TIA
rembran is offline  


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