Etihad Chauffeur Service - Pick Up
Jun 14, 2014, 9:31 am
#1
Original Poster
Join Date: Jan 2009
Programs: BAEC Blue :(
Posts: 38
Etihad Chauffeur Service - Pick Up
Just been having a look at how to book chauffeur for a flight coming up with Etihad from Heathrow. Its says they call you 24 hours before departure to advise of pick up time and in the T's & C's say that it's not changeable.
I live about 45 mins drive from Heathrow and am getting the 21.10 flight - does anyone have experience of pick up times and them getting you to Heathrow either 2 or 3 hours before take off..
All guidance appreciated
I live about 45 mins drive from Heathrow and am getting the 21.10 flight - does anyone have experience of pick up times and them getting you to Heathrow either 2 or 3 hours before take off..
All guidance appreciated
Jun 14, 2014, 5:54 pm
#2
Join Date: Dec 2013
Location: FRA
Programs: EY Guest Platinum; A3 Gold; Delta Platinum, BA Silver, IHG Gold
Posts: 484
Just been having a look at how to book chauffeur for a flight coming up with Etihad from Heathrow. Its says they call you 24 hours before departure to advise of pick up time and in the T's & C's say that it's not changeable.
I live about 45 mins drive from Heathrow and am getting the 21.10 flight - does anyone have experience of pick up times and them getting you to Heathrow either 2 or 3 hours before take off..
All guidance appreciated
I live about 45 mins drive from Heathrow and am getting the 21.10 flight - does anyone have experience of pick up times and them getting you to Heathrow either 2 or 3 hours before take off..
All guidance appreciated
Jun 15, 2014, 5:58 am
#3
Join Date: Oct 2005
Location: England
Posts: 135
They have always phoned me the day before as promised and with a proposed pickup time. if I want them to bring the time forward or arrive a bit later then they alter it to suit me. You are the customer and will probably have a realistic idea of the journey time at various times of day, but having said that they do this for a living and are knowledgeable so will not be a problem.
Last edited by mjmal51; Jun 15, 2014 at 6:32 am
Jun 16, 2014, 11:36 am
#4
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
My experience departing Dubai was a little different. Although they were supposed to call to confirm the time, they never did and left us standing waiting in the lobby of the hotel for 15 minutes while the concierge staff tried to find a number for them. We would have liked an earlier pickup, but despite trying to arrange this, we were unsuccessful.
Seems the chauffeur service is outsourced so your mileage may vary completely in different cities as compared to my pickup experience.
Seems the chauffeur service is outsourced so your mileage may vary completely in different cities as compared to my pickup experience.
Jun 16, 2014, 1:48 pm
#5
Join Date: Jan 2003
Location: NYLON - AA EXP 1MM, SPG Gold
Posts: 1,234
Does anyone have experience of making a stop on the way to the airport?
Heading to LHR, I would like to be picked up from work with a stop at home to pick up luggage. It is pretty much on the way and certainly within the mileage limit. Will there be any problems? Do I need to request this when I book?
Heading to LHR, I would like to be picked up from work with a stop at home to pick up luggage. It is pretty much on the way and certainly within the mileage limit. Will there be any problems? Do I need to request this when I book?
Jun 17, 2014, 2:54 am
#6
Join Date: Oct 2005
Location: England
Posts: 135
My experience departing Dubai was a little different. Although they were supposed to call to confirm the time, they never did and left us standing waiting in the lobby of the hotel for 15 minutes while the concierge staff tried to find a number for them. We would have liked an earlier pickup, but despite trying to arrange this, we were unsuccessful.
Seems the chauffeur service is outsourced so your mileage may vary completely in different cities as compared to my pickup experience.
Seems the chauffeur service is outsourced so your mileage may vary completely in different cities as compared to my pickup experience.
Jun 28, 2014, 5:01 am
#10
Join Date: Oct 2005
Location: England
Posts: 135
It should show on your e mail booking on the attached Travel Reservation as "Chauffeur service booked for Mr John Smith"
Jul 16, 2014, 6:29 am
#11
Join Date: Sep 2002
Location: LAX
Programs: AA PLT / 2MM
Posts: 2,113
Does anyone have experience of making a stop on the way to the airport?
Heading to LHR, I would like to be picked up from work with a stop at home to pick up luggage. It is pretty much on the way and certainly within the mileage limit. Will there be any problems? Do I need to request this when I book?
Heading to LHR, I would like to be picked up from work with a stop at home to pick up luggage. It is pretty much on the way and certainly within the mileage limit. Will there be any problems? Do I need to request this when I book?
Jul 19, 2014, 11:37 am
#12
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
Jul 21, 2014, 3:43 am
#13
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Does anyone have experience of making a stop on the way to the airport?
Heading to LHR, I would like to be picked up from work with a stop at home to pick up luggage. It is pretty much on the way and certainly within the mileage limit. Will there be any problems? Do I need to request this when I book?
Heading to LHR, I would like to be picked up from work with a stop at home to pick up luggage. It is pretty much on the way and certainly within the mileage limit. Will there be any problems? Do I need to request this when I book?
Jul 21, 2014, 8:19 am
#14
Join Date: Nov 2007
Location: KYE
Posts: 4,156
Does anyone have experience of making a stop on the way to the airport?
Heading to LHR, I would like to be picked up from work with a stop at home to pick up luggage. It is pretty much on the way and certainly within the mileage limit. Will there be any problems? Do I need to request this when I book?
Heading to LHR, I would like to be picked up from work with a stop at home to pick up luggage. It is pretty much on the way and certainly within the mileage limit. Will there be any problems? Do I need to request this when I book?
Aug 3, 2014, 9:28 am
#15
Join Date: Jul 2009
Posts: 125
I requested and confirmed the Chauffeur service with EY for pickup in NYC.
If they call the day before and im not available to take the call, what happens? Do they still come pick you up?
I ask because i will be on a flight the day. I can call them back when i land, however that will be about 10PM EST. The chauffeur request is for the following day at 7:40PM
If they call the day before and im not available to take the call, what happens? Do they still come pick you up?
I ask because i will be on a flight the day. I can call them back when i land, however that will be about 10PM EST. The chauffeur request is for the following day at 7:40PM