Etihad Chauffeur Service - Pick Up
Oct 8, 2015, 6:26 am
#76
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Hi EtihadHelp,
Based on the link you provided for booking the Chauffeur service online, it mentions the following rule for eligibility of the service:
Guests holding tickets with confirmed reservations in Business Saver, Business Freedom and First Freedom.
However I read around that Business Saver is no longer eligible for Chauffeur service? Can you verify?
Based on the link you provided for booking the Chauffeur service online, it mentions the following rule for eligibility of the service:
Guests holding tickets with confirmed reservations in Business Saver, Business Freedom and First Freedom.
However I read around that Business Saver is no longer eligible for Chauffeur service? Can you verify?
Oct 8, 2015, 10:15 pm
#78
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Oct 19, 2015, 4:26 pm
#79
Join Date: Apr 2012
Posts: 147
Do i have to make a reservation if I want a chauffeur from AUH to Dubai?
I'm having trouble booking chauffeur online on the website because it says my flight is no t eligible although it is. It's FRA-LHR-AUH on First Class. I'm wondering if the error is due to ineligibility for pick up when I depart from FRA.
I'm having trouble booking chauffeur online on the website because it says my flight is no t eligible although it is. It's FRA-LHR-AUH on First Class. I'm wondering if the error is due to ineligibility for pick up when I depart from FRA.
Oct 19, 2015, 4:43 pm
#80
Join Date: Dec 2004
Posts: 5,631
Do i have to make a reservation if I want a chauffeur from AUH to Dubai?
I'm having trouble booking chauffeur online on the website because it says my flight is no t eligible although it is. It's FRA-LHR-AUH on First Class. I'm wondering if the error is due to ineligibility for pick up when I depart from FRA.
I'm having trouble booking chauffeur online on the website because it says my flight is no t eligible although it is. It's FRA-LHR-AUH on First Class. I'm wondering if the error is due to ineligibility for pick up when I depart from FRA.
Oct 19, 2015, 10:33 pm
#82
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
For my arrival pickup, I always ask the crew onboard for directions to pickup point etc.
Oct 20, 2015, 9:29 am
#84
Join Date: Dec 2004
Posts: 5,631
In any case you can see the chauffeur booking in the virtuallythere itinerary (etihad.com / Manage my trip / view print itinerary) so you don't need the e-mail.
Oct 20, 2015, 11:49 am
#85
Join Date: Aug 2014
Posts: 3,723
I normally book over the web, but a few days ago there was a glitch, so I had to call. The agent said she would send an e-mail confirmation, and she did. But apparently it is not automatic, it has to be initiated manually by the agent.
In any case you can see the chauffeur booking in the virtuallythere itinerary (etihad.com / Manage my trip / view print itinerary) so you don't need the e-mail.
In any case you can see the chauffeur booking in the virtuallythere itinerary (etihad.com / Manage my trip / view print itinerary) so you don't need the e-mail.
Oct 20, 2015, 1:02 pm
#86
Join Date: Apr 2012
Posts: 147
I checked virtuallythere, and it does say I'm eligible for Chauffeur, but the Etihad.com says otherwise. I guess I"ll just have to give them a call.
Oct 20, 2015, 1:11 pm
#87
Join Date: Dec 2004
Posts: 5,631
The details cannot be verified without calling. Ask the agent to send you an e-mail confirmation so you have it in writing. I normally don't worry about it, but EY really should provide a way to check the details online.
Oct 20, 2015, 1:45 pm
#88
Join Date: Aug 2014
Posts: 3,723
Nov 9, 2015, 4:49 pm
#90
Join Date: Dec 2011
Posts: 342
I currently have a LHR-AUH business award using my AA miles and have made a chauffeur booking on the EY website to take me to LHR. I am now thinking of starting my award ticket in DUB and having a overnight in London - this suits my schedule better and cuts down on the ex-UK taxes.
My question is whether my Chauffeur booking will remain, or whether the EY system will realise I am now technically a transit passenger and will cancel my booking. Has anyone been in a similar situation?
My question is whether my Chauffeur booking will remain, or whether the EY system will realise I am now technically a transit passenger and will cancel my booking. Has anyone been in a similar situation?