EY payments page not working. Unable to book tickets (worked until pmts page failure)
Hopefully I can use the etihadairways.com portal to complete some bookings.
I've been able to get flights, seats, details but every time the booking gets to the payment page, I get this error: https://www.etihadairways.com/bookin...20&SECURE=true Sorry An unknown error occurred while processing your request. Please try again later. Thanks, Bizi Edit: It looks like I've found the reason - trying to book the return >330 days from today. Note to Etihad's IT people: Is it possible to identify such an error and put the advice in the error message? e.g. :We are sorry, but we cannot arrange tickets for dates more than 330 days from today's date" |
Moving the dates allowed me to get the payment page to load.
https://www.etihadairways.com/payment/pay Since the Etihad booking page doesn't bring up a message about dates exceeding 330 days into the future, just keep the booking window limit in mind - when you get an error message like the one in my first post! Interestingly the website doesn't black out the 330+ day dates, which I would have expected would avoid this problem. FlyerTalk tip (this thread from MileageAddict): use this site for working out +330 days for bookings or -330 days for redemptions! http://www.timeanddate.com/date/dateadd.html Does the redemption booking system have the same problem? It doesn't black out the dates either. Cheers, Bizi. |
Originally Posted by BiziBB
(Post 19051591)
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FlyerTalk tip (this thread from MileageAddict): use this site for working out +330 days for bookings or -330 days for redemptions! http://www.timeanddate.com/date/dateadd.html ... Cheers, Bizi. |
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